The previous review is spot on with everything with regards to the glorious views from the luxurious rooms, good restaurants, excellent limo service but the service at the resort though friendly is impersonal and inexperienced.
With less than 40 guests, you'd think they would at least address you by name by your 3rd visit to the restaurant. Even the operator is clueless - asking which room you are from when you call.
Main concierge Aom is great but the other girls manning the desks have consistently given wrong information - even about the hotel itself and requests were not properly relayed to respective departments.
Little touches by housekeeping to refresh the fruit basket and leaving sweet samples are nice but they don't quite add up to the luxury factor that personalized service brings. There is a difference between when a chef actually cares to find out if you enjoyed your meal versus it's a "duty" to stop by the table with a perfunctory greeting before rushing off and he does not say hello nor smile the next few times he sees you. I've had better service on a one night layover at a Hamilton Inn.
This one's not quite in the big leagues yet.
- Official Description (provided by the hotel):
- Conrad Koh Samui is a luxury pool villa resort located on the south western tip of the popular Thai island, designed to ensure each private pool villa enjoys glorious panoramic views of the Gulf of Thailand and its astonishing sunsets. Consisting of 81 private pool villas with one, two or three bedrooms, 3 innovative restaurants, 2 lounges and bars, a private wine cellar and destination dining, the resort provides the individualistic sense of luxury that Conrad has become known for. The award-wining Conrad Spa combines international treatments and Thai spa techniques with distinctive design accents and world-class facilities to delight all of the senses. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hilton EMEA, Agoda, Expedia, Booking.com, Ctrip TA, Hotels.com, Hotwire, Travelocity, Cancelon, getaroom.com and TripOnline SA so you can book your Conrad Koh Samui reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Conrad Koh Samui Resort And Spa
- Conrad Koh Samui Hotel Koh Samui