We booked a grand deluxe room (an upgrade from the standard room which is called a "deluxe") for 3 nights at the DeNaga but when we arrived they were full so they DOWNGRADED us to a standard room but wanted to charge the same price. We complained with no results and finally asked to speak to the manager. We were then upgraded to the executive suite which was over the top but a nice gesture on her part. The next 2 days, we got the right room but they are small, very poorly furnished and really not worth the price they charge. The hotel lobby and courtyards are beautiful but don't take a room without seeing the room first. There is one rather surly staff member who is a bit of a prima donna but the rest are extremely gracious and helpful. The location is very central but reasonably quiet. I give this place a 4 out of 10.
- Official Description (provided by the hotel):
- Where locality is a priority, De Naga Chiang Mai provides this with added convenience. Situated across from Tha Pae Gate in the Old City, the hotel is placed in a prime location, right in the heart of the city. The sights and attractions of Chiang Mai are all in close proximity, with many various cultural attractions, the Sunday walking street, and local shops within 10 minutes walking distance, as well as featured view of Doi Suthep Mountain. All rooms and villas are designed to implement the modern art with the beauty of nature. The decorations and facilities are based on woods to keep the balance of nature yet keep the comfort from high technology facilities. ... more less
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- Also Known As:
- De Naga Chiang Mai
- Hotel De Naga