It's a decent hotel but it has a certain lack of professionalism. Swimming pool is tiny, rooms and layout are very nice. But for the price we paid I expect two things that did not happen:
- Prompt check-in. When we arrived there was only one lady at the reception and she was busy talking on the phone. She did not recognize us or even look at us for a good five minutes. When she was done talking on the phone, check in was reasonably fast, with a change of rooms to avoid the one right next to a construction site. What was very strange was that that for the entire half an hour we were checking in, we only ever saw one staff. It wasn't her fault that it took so long, she was just the only person around! No bell boy, no other receptionists etc.
- Quality shower. The shower worked OK but switching between rain shower and normal shower didn't work, and the normal showerhead needed to be replaced. Not a big deal except that for the price, I expect more.
On the plus side, the rooms were nice enough, the bakery is great, the breakfast was good (and there was lots of very attentive staff present), and the location can't be beat.
- Official Description (provided by the hotel):
- Where locality is a priority, De Naga Chiang Mai provides this with added convenience. Situated across from Tha Pae Gate in the Old City, the hotel is placed in a prime location, right in the heart of the city. The sights and attractions of Chiang Mai are all in close proximity, with many various cultural attractions, the Sunday walking street, and local shops within 10 minutes walking distance, as well as featured view of Doi Suthep Mountain. All rooms and villas are designed to implement the modern art with the beauty of nature. The decorations and facilities are based on woods to keep the balance of nature yet keep the comfort from high technology facilities. ... more less
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- Also Known As:
- De Naga Chiang Mai
- Hotel De Naga