Stayed for 5 nights in horizon club deluxe room Negatives - on arrival not escorted to room, bathroom not clean, not enough staff and unhelpful when requesting luggage to be collected from room when departing. Positives - large deluxe room, nice pool area. This would be a fantastic hotel if they could sort out the staffing levels and the housekeeping. This hotel is not up to Shangri la's standards.
- Official Description (provided by the hotel):
- Ideally located on Chang Klan Road, the Shangri-La Hotel, Chiang Mai is within easy walking distance of the city's famous Night Bazaar. Situated in a lush garden setting, the hotel is just a 10 minute drive from Chiang Mai International Airport. It also enjoys close proximity to fascinating museums, cultural centers, and Chiang Mai's numerous temples, shops and boutiques. ... more less
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- Also Known As:
- Shangri La Chiang Mai
- Chiang Mai Shangri La