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“Luxurious RatiLanna”

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Ratilanna Riverside Spa Resort Chiang Mai
Ranked #18 of 381 Hotels in Chiang Mai
Certificate of Excellence
Pattaya, Thailand
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Luxurious RatiLanna”
Reviewed April 23, 2010

My husband and I stayed at the Ratilanna for 5 days in April. Ratilanna is a small, luxurious boutique resort located on the Mae Phim river in Chiang Mai. The hotel is located on the 'edge' of the city, far enough away from the old town to offer privacy but close enough for a short tuk-tuk or hotel shuttle ride.. The rooms and furnishings are spacious and luxurious. The resort grounds are beautifully done in Lanna Thai style with rich fabrics, gardens and water features incorporated into the entire property. lovely with many water features.
We selected the Riverview suite and were extremely pleased - one of the nicest suites we have ever stayed in with a view of the river and the pool/gardens. The suite was five rooms - small dinette area, large living room with flat screen, large bedroom with canopy bed and flat screen, spacious closet dressing room and large bathroom with jacuzzi tub, separate shower and water feature AND a flat screen over the bathtub. The room had a large balcony with daybed and swing.
The service was impeccable and friendly.
The Brazilian restaurant RIO was excellent. The river cafe for breakfast was good - same breakfast offerings each day, nothing special, but good. We ordered room service a couple of times and were very pleased.
We took advantage of the Spa and found the quality to be outstanding - and the spa is very beautiful.
We would definately return to Ratilanna on a return visit to Chiang Mai.

  • Stayed April 2010, traveled as a couple
    • Value
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Helpful?
Thank dlpintx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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752 reviews from our community

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  • Sleep Quality
  • Location
  • Rooms
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  • Value
  • Cleanliness
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Los Angeles
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 19, 2010

Very elegant beautiful resort, friendly helpful staff, very quiet as it is away from the center of town and therefore not as noisy. They provide transportation to all markets and area events to their guests.
The hotel Travel agency provided us with a wonderful informative driver, Alex, who really showed us the authentic Chaing mai Thai experience. We worth the $2000 bt he charged us.

Stayed April 2010, traveled as a couple
Helpful?
Thank ladady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boston
Level Contributor
209 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 205 helpful votes
Reviewed March 25, 2010

This hotel is located on the Ping River about 15 minutes from the airport. It is NOT close (walking distance) to any other locations including the night market, b ut a 50 bht tukl-tuk away.
Rooms are very high end , we had both a "regular and a suite" the decor is some of the best I have seen in the world, porches are spacious with large sitting areas and even a swing!. TEakwood and interesting lamps etc, large comfortable beds and bedside "smart" controls for all the lights etc, (altbeit a bit hard to figure out!" The suites are enormous sitting areas and could easily sleep a few kids (not certain about this though)
Food- Marginal- The breakfast buffet is quite good as you can get freshlt prepared eggs/ waffles but the "spread" is not quite up to 5 star standards (4 plus) Pool food is limited and expensive and small portions and in fact "western:" with pizza and hamburgers- If I wanted this type of food I would have stayed in America!) Drinks are small too
Pool area has a large infinity pool but the staff are ot up to five star standards- the deck charis are dirty but soft and they give you one towel- when they have been used by others they are wet- at most hotels the staff will COVER the chair with a towel adn then give you and extra- this seemed to confused them as they have a one towle per guest rule (I guess better for the environment) Service is only if you walk over to the bar- or swim up (noone comes around and refills drinks or takes away direty dishes in a quick way-
Reservations were easy on expedia and agoda and 1/2 the price on the hotel website- The checkin was easy and they arranged a tour for us the first day right from the airport due to our early arrival
There are rooms overlooking the pool but theyre are also some not so great locations on the 1st level as these would have no view and be in the corners- ask for a higher flooor (we a were on level 3 but level one would have been unacceptable)
All in all it was vey quiet and relaxing and well worth the low price we paid- I might consider the Shamgri-la as a better location but did not go there. The oriental and four seasons are only for if youw ant ot be out of the city and stay there with infrequest trips to town

  • Stayed March 2010, traveled with family
    • Value
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Helpful?
Thank marikim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RatiLanna, Front Office Manager at Ratilanna Riverside Spa Resort Chiang Mai, responded to this review, April 4, 2010
Dear marikim,

Thank you for taking the time to comment on your recent stay with us. You have certainly given a detailed, non bias review of your experience which I am sure readers will appreciate.

It is only through feedback from our guests that we can constantly improve our service and facilities, we take your comments serious and will surly adress each point mentioned and we look forward to your return so that you can see the improvements for yourself.

Kind Regards,
Ellis de Ruiter
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NY
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 17, 2010

This was the second stop on our Honeymoon. We did mass amounts of research to figure out what hotel to stay out. I was glad I choose this one. When we got there we I was a little annoyed that we did not have the river view I requested. After a little back and fourth they upgraded us for an additional cost to a corner suite on the river. The room was great. The hotels staff was very friendly but DO NOT use the tour agent in the hotel. We asked her to send us some place we could walk around and go shopping. She had the driver drop us off on some random street. We were scared because the sidewalk was really small and there was no place to walk. We managed to find our way to the night bazzar but do not use them. The breakfast is great and the pool area is very relaxing and we got some great massages at the spa. The bell hop was more helpful in setting us up at this Itilian restaurant called Picco that was amazing....

  • Stayed March 2010, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Scott33Ny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
156 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed March 9, 2010

What an amazing hotel! We stayed for 6 nights and had 3 rooms booked. One deluxe room and 2 deluxe suites. The service was outstanding, the rooms were of the highest standard, and very clean! The entire building was furnished with exquisite taste, and the pool area was sublime! Very tranquil and totally relaxing. We found the tuk-tuk trip into town not a problem, about 5 minutes with lots to look at!
We visited the Patara Elephant farm, WOW what an experience, and the Thai Farm Cooking School. Chiang Mai, we loved being there! Can't wait to return.

  • Stayed February 2010, traveled with family
    • Value
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Helpful?
Thank ZoZoMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
texas
Level Contributor
66 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed March 7, 2010

this is a small hotel in the edge of the city. It did not feel small once I got in. Considering how little I paid, I could not have ask for better. The service and amenties are obviously not Four Seasons or Mandarin standard. But I am not paying the price either. The breakfast and dinner offering is surprisingly great considering that they have only 80 rooms. I was in the Oriental in Bangkok before I arrive in Chiang Mai. Ratilana is quite refreshing without the hustle and bustle. A real jewel.

  • Stayed February 2010, traveled as a couple
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
Thank hohoho1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
1 review
Reviewed February 22, 2010

I see everything has been said already, but it was so good, I feel compelled to pay them a compliment. The room is just unbelievable, we had a suite (including massive bed, balcony with a bed on it for lounging and view of the pool/river, massive bath with plasma TV and waterfall in bathroom ... breakfast location is amazing, the pool is great, the gym is big ... and the staff are so so friendly ... have I said enough??

Two weeks in Thailand including JW Marriot in Phuket and Bangkok and this was my favourite hotel.

By the way, to cut a long story short, through no fault of the hotel, we moved after a couple of days from the Rattilana to the Yantasari and even though there was nothing wrong with the new hotel, it made us realise how the Rattilana was on a whole other level!

  • Stayed February 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JBinke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ratilanna Riverside Spa Resort Chiang Mai

Property: Ratilanna Riverside Spa Resort Chiang Mai
Address: 33 Chang Klan Road,Pa Daet, Chiang Mai 50100, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
#9 Spa Hotel in Chiang Mai
#11 Luxury Hotel in Chiang Mai
#12 Romantic Hotel in Chiang Mai
#15 Family Hotel in Chiang Mai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Ratilanna Riverside Spa Resort Chiang Mai 5*
Number of rooms: 75
Official Description (provided by the hotel):
Nestled along the banks of the Mae Ping River, Ratilanna Riverside Spa Resort Chiang Mai captures the essence of the destination's Lanna ancestry that subtly appears in its architecture and interior decor. Ratilanna Riverside Spa Chiang Mai is only minutes from the airport and the city's popular night bazaar offering the ultimate indulgence of a five-star urban sanctuary ... more   less 
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Also Known As:
Ratilanna Riverside Spa Resort Chiang Mai Hotel Chiang Mai
Ratilanna Riverside Chiang Mai
Ratilanna Riverside Hotel Chiang Mai
Sofitel Chiang Mai

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