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“If you want a 5-star hotel, do not choose this”

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Ratilanna Riverside Spa Resort Chiang Mai
Ranked #21 of 395 Hotels in Chiang Mai
Certificate of Excellence
Reviewed November 6, 2013

This hotel was before a Sofitel, and everything was perfect. Now the Thai owners manage the hotel themselves, and a more appropiate rating should be 3-star. Rooms need renovation. I have had better breakfast in 3-star hotels. Too many noisy company parties etc. All in all, a disapponting experience and I cannot recommend you to stay at this hotel when in Chiang Mai.

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  • Stayed: November 2013, traveled solo
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5  Thank NEClausen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed November 6, 2013

We recently stayed at the Ratilanna as part of our honeymoon and it was a highlight of our trip - we wish we had've stayed for longer than just four nights! It was unlike anywhere we had ever stayed before and from the moment we pulled in to the drive we were made to feel like royalty. The staff are excellent, professional and friendly - they go above and beyond for you. The room was absolutely stunning. Everything is so luxurious and comfortable and so welcoming as well! We were constantly surprised, excited, impressed and delighted during our whole experience. We would definitely go back to the Ratilanna and I would definitely recommend it.

  • Stayed: October 2013, traveled as a couple
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Thank Kaitlyn880
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 6, 2013

This place is delightful. We stayed in a suite and it was huge. The bedroom had a 4 poster bed and it was extremely comfortable. The pillows werew heavenly. The livingroom was also huge with a dining table and 4 chairs and there were 3 flatscreen TVs - even one in the ensuite! The ensuite was also very spacious with a large shower recess, 2 basins and a spa bath. The staff were lovely - very friendly. The infinity pool was well- maintained. The breakfast was delicious with a variety of foods that should please all. The hotel is not in the city centre - if it was it probably would not have the beautiful grounds and gardenns - but we did not feel that this was a disadvantage as we just caught a tuk tuk (100 BHT) in during the day and the free hotel shuttle at night to the Night Markets where all of the action is ie shopping and restaurants. The airconditioning was very effective. The spa centre prices, as usual in a quality hotel, were very expensive.

  • Stayed: October 2013, traveled as a couple
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1  Thank Aussietraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 19, 2013

Our arrival at RatiLanna Riverside Resort was greeted by very friendly porters. The hotel check-in was smooth, with good English-speaking staff who gave us a rundown on the hotel facilities. We were able to easily change some our 1000Baht notes from the airport ATM into smaller denominations. The room we had was very spacious, very tastefully decorated and air conditioning worked well. The bathroom had a large spa bath, separate shower and was great. The king-size bed was firm and comfortable with good pillows.
We ate at their Rio Restaurant with excellent service and a buffet & BBQ meal, during which 7 meat dishes including chicken, pork, calamari, salmon, beef, lamb & veal sausage were served at our table. Small but very tasty entree dishes were great plus a delightful variety of deserts.
Breakfast the following morning was also very good with great variety.
A small problem on the part of the organisers' of our accommodation was very professionally sorted out for us in a very friendly manner.
We will be staying there again in the near future, and look forward to going back.

  • Stayed: October 2013, traveled as a couple
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Thank Vietgolf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 15, 2013

The Ratilanna is a 30 minute walk from the middle of the tourist zone of Chiang Mai but when you're lying on the lounge chairs perched on the river bank watching the water float by you might as well be worlds away. The rooms are huge, the balconies are peaceful and it never feels like the resort is crowded. The breakfast is a buffet style, with many choices which are all pretty good. Breakfast was the only time I really felt the place was crowded, all other times it felt like the whole resort was just for us.

The pool is also a great place to relax. Staff was very pleasant to us and service at the riverside restaurant was nice for lunch, although much more expensive than what you'd get in town. In short this is a wonderful place to stay in Chiang Mai!

  • Stayed: October 2013, traveled as a couple
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1  Thank travelindudeS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 12, 2013

We stayed in Ratilanna in the first week of October. Hotel itself is beautiful, stuff very helpful and breakfast with quite a few western choices. Beautiful pool and ok gym. The only downfall was the trip you have to take every time you want to go to town - the hotel is a bit far from main action, but taking a tuk tuk (100 baht) will solve the problem.

  • Stayed: October 2013, traveled as a couple
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1  Thank Ewa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 6, 2013

excellent in most issues. lovely location, fantastic people always taking care of clients. there is no doubt that it is one of the best hotels in chinang mai. maybe a little bit expensive but still a very very good option for people who like the asian style luxury hotels

  • Stayed: October 2013, traveled solo
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Thank Jorge M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ratilanna Riverside Spa Resort Chiang Mai

Address: 33 Chang Klan Road,Pa Daet, Chiang Mai 50100, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
#11 Spa Hotel in Chiang Mai
#12 Family Hotel in Chiang Mai
#12 Romantic Hotel in Chiang Mai
#16 Luxury Hotel in Chiang Mai
Price Range: $201 - $419 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Ratilanna Riverside Spa Resort Chiang Mai 5*
Number of rooms: 75
Official Description (provided by the hotel):
Nestled along the banks of the Mae Ping River, Ratilanna Riverside Spa Resort Chiang Mai captures the essence of the destination's Lanna ancestry that subtly appears in its architecture and interior decor. Ratilanna Riverside Spa Chiang Mai is only minutes from the airport and the city's popular night bazaar offering the ultimate indulgence of a five-star urban sanctuary ... more   less 
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Also Known As:
Ratilanna Riverside Spa Resort Chiang Mai Hotel Chiang Mai
Ratilanna Riverside Chiang Mai
Ratilanna Riverside Hotel Chiang Mai
Sofitel Chiang Mai

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