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“beware of the rats”

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Smile House Guest House
Ranked #525 of 718 Chiang Mai B&B and Inns
Amsterdam, The Netherlands
Level Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“beware of the rats”
1 of 5 bubbles Reviewed June 7, 2012

the main problem here are the rats and the staff looking at them asif they were normal. Huge, grey rats are in and around this particular hotel and the management doesn't take to take action.
The douches are extremely filthy. They clean douches and shared toilets in 3 or 4 days, very disgusting.
They only good thing is the swimming pool.

  • Stayed June 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Mariano_Slutzky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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154 reviews from our community

Traveler rating
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    37
    21
See reviews for
14
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Whitehead, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed May 24, 2012

the price isn't bad at this place but it's rather run down. It looks like it was probably a lovely place to stay a few years ago. But the room we had had damp on the walls, the air con didn't work properly and the bathroom was dirty. There's a pool which is nice, but there are tiles missing and the grass around it could do with cutting. There were a few boards missing around the pool which was dangerous for kids. And in the yard and entrance there were more large holes for kids or those of who've had a few beers to fall down. Also not only was Wifi not free, it was actually quite expensive at 100 Baht for 2hrs 20mins.
Location is great though. It's very handy to many cafes and bookshops, etc. And it's a very peaceful spot. Could be fantastic if given a facelift.

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elnagh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paradise
Level Contributor
234 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
3 of 5 bubbles Reviewed May 17, 2012

We stayed a few days in the Smile House. The location is good (on the east side of the old city, quite close to Tha Pae), the guest house has a friendly and relaxed staff, a nice lobby and a nice swimming pool. The neighbours offer food, bicycles for rent and a laundry service.

The rooms were a bit worn out: mattresses and sheets quite old, bathroom very basic. We had four cockroaches in our room (room 6); they could probably enter the room via a hole in the wall in the bath room. We were given another room (room 9), which was better.

So our rating is "Good", between "Average" and "Very Good", which Tripadvisor does not offer.
Would we go again to the Smile House? Yes, certainly, but not room 6.

Room Tip: Not room 6!
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  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eva-Quirinius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed May 17, 2012

My family and I first stayed in Smile Guesthouse in 2005, when our children were 9. We met Eed and PJ (incorrect spelling) and their daughter (who is our children's age). They instantly made our family feel welcome. We, and another friend that we met there, return every 2 years since and we are going back January 2013. The Smile is a place for families and everyone and when you stay there you become part of their family. Can't wait to get back there!

Room Tip: Quiet location but close to everything!
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  • Stayed June 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nik_Mac61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calangute, India
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed April 24, 2012

We went as backpackers in Chaing mai,we compared almost 5 to 8 hotels/guest houses and we found this place perfect for our budget and rooms were clean. we paid 400 Bhats per night in April . there was a small spool but never used it. staff was friendly. Rooms are very good for the price paid. air condition, hot water and service was nice. the owners were very friendly.

i had best experience here and i enjoyed the new year in chian Mai.

Room Tip: take rooms near pool area, it looks more safe.
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  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank naikgoa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambodia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed April 14, 2012

In a nice quiet street, smile house has all the comforts needed for a great stay in Chiangmai. Staff were not overly friendly but did there job and were helpful. I stayed in the cheaper rooms upstairs and they are by far the best. Shared bathrooms were spotless and you only share with one other room!! Room was clean, nicely decorated and I loved the open windows letting a nice breeze in :) nice, clean pool as well !! happy Custermer thanks.

  • Stayed January 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank M H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed April 14, 2012

I stayed her for about 3 nights with my brother and sister. My sister and I shared a double room on the top floor and my brother had his own room on the 2nd floor. Our beds were all Rock hard! Like super hard even for Thailand standards! Rooms were pretty clean. Would have saved even more money by staying in a shared bathroom as our bathrooms were not so nice compared to the communal ones.

Great location, pretty sundeck. Pool was disgusting, broken filter? It was green and slimy and got worse every day we were there.

Great location. Everything is close by! Internet was pretty bad, very spotty and only works in the main sitting area NOT in your room.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leighple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Smile House Guest House

Property: Smile House Guest House
Address: 27 Mu 8, Sakdidej Road, Cape Panwa, 83000 | Muang, Chiang Mai 50200, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Hotel Style:
Ranked #525 of 718 B&Bs / Inns in Chiang Mai
Price Range (Based on Average Rates): $
Hotel Class:3 star — Smile House Guest House 3*
Number of rooms: 37
Official Description (provided by the hotel):
Smile House Guest House, in the true Lanna lifestyle, is located in the heart of old city, within walking distance of all major Wats and night life attractions. We are a 3-minute-walk from the moat so as to optimize the fun and joy of Loi Kratong and Songkran festivities. Our guest house offers large, comfortable air conditioned rooms with convenience of community room for social gatherings. Our swimming pool sits adjacent to our cocktail and food service so as to provide comfort and refreshments while lounging. ... more   less 
Also Known As:
Smile House Guest House Hotel Chiang Mai

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