When we arrived, the staff were friendly. Our bags had not made the flight and were being dropped off at the hotel. The airline phoned them to let us know we could expect them at 9pm. The staff did not even let us know despite us asking them to ring our room if they heard anything. We waited in all day because of this and then missed a trip due to them not letting us know - despite asking! The stay was topped off by my friend asking for a toilet roll because there was none in our room when we arrived. The reception staff (of which there were 6 and no other guests in the whole of the hotel) said they were unable to get this for us and directed us to a nearby shop!!! Only after an hour conversation did someone eventually "find" some toilet roll! How many people does it take to change a toilet roll - O just 1 but 5 will sit at reception!
COULD NOT WAIT TO LEAVE THIS PLACE! DISGUSTING SERVICE - NOT THAT WE HAD ANY!!More
- Free Wifi
- Free parking