The look of reception area does no justice to the quality of rooms they provide. First, I was in doubt why I did not choose the free-standing cottage but upon entering our suite, I was glad I did not. It was an amazing 2-room suite! They provide 2 free bottles of water every day. Every room has its private balcony and their bed & closets were huge!
A bit farther from downtown but their free shuttle service makes up for it. Once I made my first trip to downtown, I was glad we chose this hotel because it does not have the hustle and bustle. It's quiet and calm and relaxing. We bought the breakfast deal and it's worth it. The buffet has a good assortment and right next to it is a pool, which we enjoyed for a few days. It was helpful that the restaurant was open at all times.
Language barrier is an issue but their staff is very respectful and helpful. They even fulfilled my request to use the shuttle prior to their designated time period, which I appreciated a lot.
Note: do not book your tours with the guy who sits next to the reception (he's not connected to the hotel!). He's not only more expensive than those you can find in Downtown but he also provides no refund in case you have to cancel it (like I had to since I fell sick the day of the tour!) Wherever you go, it's a good thing to inquire about cancellation policies! My husband somehow squeezed our 50% of our payment but I'd have preferred to avoid such arguments!
Overall, a great hotel. we will be back!