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Dusit D2 Chiang Mai
Ranked #27 of 387 Hotels in Chiang Mai
Certificate of Excellence
Reviewed September 26, 2013

This is a modern style hotel next to the night market, and a short walk into the town centre. It has decent rooms, and we liked the additional touch of a different gift in the orange box each day of our stay.

There was a little confusion over our expedia booking when we arrived, but the reception staff took my confirmation info and sorted it out with no fuss at all. They also advised us on and booked a day at a Thai cookery school.

I have fond memories of the cocktails and complimentary snacks in the bar.

Stayed: July 2013, traveled with friends
Thank BerkshireRich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sukanya J, General Manager at Dusit D2 Chiang Mai, responded to this reviewResponded September 29, 2013

dear value guest,

thank you for taking time to share your good experience at dusitD2 chiang mai.

i am pleased to hear that you have a good experience and enjoy our services especially the friendly staffs as well as the happy time at our bar.

i sincerely hope you will have many more chances visiting us again in the near future.

Delightfully and best regards,
sukanya janchoo
guru

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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824 - 830 of 1,872 reviews

Reviewed September 26, 2013

We stayed here with our 4 children between 15-18/82013 for 3 nights and then again on 20-21/8 for an extra night.
Hotel is superbly located right off the night market so you literally walk out in the evening straight into the center of everything.
Rooms were very good - we had two connecting rooms for the first lap of our stay. All amenities are included and this is really 5 start level- not quite Shangri-la but then you are not paying Shangri-la prices. Huge rain shower + bath (separate) in bathroom. Breakfast was very good and the bar downstairs is also great. Gym is well equipped and the views are worth the visit.
My only complaint was that our bathroom door did not close properly (sliding door) and the staff did not manage to repair this hence numerous complaints.
Staff are very helpful and responsive.
When we came back from the north for the second lap of our stay we are upgraded to a suite + connecting room- this was really a treat as it gave us bags of space.
The swimming pool is ok but small – but then you don’t go to Chiang-Mai to sunbathe. Service at the pool was amazing- as we walked out there was someone running after us to lay out towels on a chair.
This is a great hotel and we really enjoyed our stay here- would certainly come back again if in Chiang-Mai.

Room Tip: the suites are great if you are prepared to spend the extra......
  • Stayed: August 2013, traveled with family
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Thank Nellos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sukanya J, General Manager at Dusit D2 Chiang Mai, responded to this reviewResponded September 29, 2013

dear value guest,

delightful day to you from dusitD2 chiang mai !

thank you for taking time to share your great experiences at dusitD2 chiang mai.

glad to know that you had a good time with us and we thank you for all your positive comments that we have already share with the entire team.

please accept my sincere apologize for your inconvenience in regards to slide door at the bathroom and kindly rest assured that our housekeeping manager has been informed for further improving to avoid similar occurrence in the future.

thank you for your patronage and we look forward to welcoming you again in the not too distant future.

Delightfully and best regards,
sukanya janchoo
guru

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 23, 2013

We still talk about our stay at this hotel because it was such a fun experience. This hotel is located in the heart of Chiang Mai's night market. It was so much fun to just walk right out of the hotel nto the night market and be able to take a break back at the hotel room when we got tired before returning to the market again. The staff were incredibly helpful and friendly. I would definitely stay here again when I return to Chiang Mai for a visit.

  • Stayed: November 2012, traveled with family
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Thank tnrll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sukanya J, General Manager at Dusit D2 Chiang Mai, responded to this reviewResponded September 29, 2013

dear value guest,

delightful day to you from dusitD2 chiang mai !

thank you for taking time to share your great experiences at dusitD2 chiang mai.

glad to know that you had a good time with us and we thank you for all your positive comments that we have already share with the entire team

thank you for your patronage and we look forward to welcoming you again in the not too distant future.

Delightfully and best regards,
sukanya janchoo
guru

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 22, 2013

This hotel is fortunate to have some outstanding staff who make what would otherwise be a somewhat cheesy hotel shine. You can't beat the location if you want to walk Chiang Mai's markets, find little restaurants, or choose between dozens of massage joints.

The orange-themed modern chic look comes off as just odd, considering Chiang Mai's lean toward backpackers, temple tours, elephant treks, and other outdoorsy things. The hotel gets high marks for friendly staff, a good breakfast buffet, and super-efficient airport shuttling. They fell short of my expectations with slow check-in, constant audio/microphone system goofs during our conference in their basement-level meeting room, a shortage of simple supplies like irons and ironing boards, and what was the hardest bed I've tried to sleep on since my stay in a Borneo jungle camp. I also think 1-2 more power outlets in the rooms would help a lot, so those of us with phones and laptops don't have to unplug stuff to charge up. That's pretty common these days for most travelers.

Nice people, great location. Given a choice, though, I would prefer something a little more toned down. Chiang Mai doesn't need a hotel trying to look like its in Miami Beach.

Stayed: September 2013, traveled on business
Thank matthew_01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sukanya J, General Manager at Dusit D2 Chiang Mai, responded to this reviewResponded September 29, 2013

dear value guest,

delightful day to you from dusitD2 chiang mai!

thank you for taking time to share your great experiences at dusitD2 chiang mai.

we would like to thank you very much for your kind review of the hotel and our services. your comments will certainly motivate us for further improving to continue our strive for excellence.

thank you for your patronage and we look forward to welcoming you again in the not too distant future.

Delightfully and best regards,
sukanya janchoo
guru

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 22, 2013

We chose the D2 after reading some reviews on here and were glad we made that decision.
The hotel is right by the night market but only 10-15 minutes walk to the old city.
The staff are SO friendly it makes the stay so enjoyable.
Breakfast buffet was good and the food in the evening was truly great (we booked a room which gave us 35% back to use at the spa or restaurant/bar) so didn't mind that it was slightly more than other restaurants nearby.
A highlight that we stumbled across accidentally was the 2pm shift change where all the staff perform a dance routine in reception - brilliant!
The bar is great and boasts one of Thailand's best cocktail mixologists - he was preparing for a competition in Bangkok when we were there so we were privy to some of his routines - stunning!
Didn't use the pool or gym but checked them out and they both looked adequate. Hotel was more than happy to let us borrow a couple of pool towels though on a day when we went elephant trekking.
Wouldn't hesitate to recommend - fun place to stay with good facilities and location but great staff.

Room Tip: Check if there are any offers on the D2 website - club rooms come with some extra privileges
  • Stayed: September 2013, traveled as a couple
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Thank CameramanG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sukanya J, General Manager at Dusit D2 Chiang Mai, responded to this reviewResponded September 29, 2013

dear value guest,

delightful day to you from dusitD2 chiang mai !

thank you for taking the time to share your comments here. I am pleased to hear that you found the location is convenience, breakfast was good, staff shift change was brilliant as well as a great mixologist.

i sincerely hope you will have many more chances visiting our fun and funky hotel again in the near future

Delightfully and best regards,
sukanya janchoo
guru

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 21, 2013

If you want to stay in a modern & funky hotel, I highly recommend the DusitD2 in Chiang Mai.
All staff we encountered were really friendly, smiling & caring. Nothing was a hassle for them.
The rooms were a good size, we had a twin room. There was a couch to relax on & the standard desk. Every day we recieved a little gift in a perspex orange coloured box. It was fun to see what we would get each day. Then at turn down we got a fortune cookie every night.The bathroom was a little small.
The pool area was nice just not much shelter from the sun & also the pool is on the smaller side but still pleasant enough. Didnt get to the gym but went to have a peak and facilities were good.
The hotel is in a good location for the night markets, right at doorstep. You are walking distance to the old city, maybe 10-15mins slow paced. Also close to the local Warorot market, which are well worth a visit. This is here the locals shop so prices are cheaper!
Can't say enough about the friendly staff, they realy make a difference to your stay. I was sick with a cold and each staff member I encountered asked how I was and if I was feeling ok which was lovely.

  • Stayed: September 2013, traveled with friends
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Thank mlcalvo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sukanya J, General Manager at Dusit D2 Chiang Mai, responded to this reviewResponded September 22, 2013

dear value guest,

delightful day to you from dusitD2 chiang mai !

thank you for taking time to share your great experiences at dusitD2 chiang mai.

glad to know that you were really impressed with our hotel and we thank you for all your positive comments to our staffs that we have already share with the entire team.

thank you for your patronage and we look forward to welcoming you again in the not too distant future.

Delightfully and best regards,
sukanya Janchoo
guru

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 17, 2013

Every visit to Chiang Mai, I wanna try a different hotel for accommodation. This time it's Dusit D2. Its downtown location near night bazaar would be delightful for some, but also trouble for others due to traffic. Hotel is styled as boutique. Room was spacious packed with necessary amenities, though bath towels were clean but quite stiff after several use and wash. There was no body lotion however. The room provided free wireless internet which is very pleasant for my business use. Breakfast was pretty average, not many choices to choose (given the hotel was 5 star status). All hotel staffs were very helpful in everything. In conclusion, Dusit D2 was not a bad choice to choose. But if your budget is not an issue, other hotels (e.g. Shangri-La) may be better in overall experience.

  • Stayed: September 2013, traveled on business
    • Value
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Thank manopsi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sukanya J, General Manager at Dusit D2 Chiang Mai, responded to this reviewResponded September 22, 2013

dear value guest,

delightful day to you from dusitD2 chiang mai !

thank you for taking the time to share your comments here. I am pleased to hear that you found the hotel has a good service and wifi signal is benefit for your business.

your special mention about our choice of breakfast and no lotion in the room have been noted and forwarded to chef & housekeeper for further improvement.

thank you again for your patronage and we look forward to welcoming you again in the not too distant future.

Delightfully and best regards,
sukanya janchoo
guru

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Dusit D2 Chiang Mai

Address: 100 Chang Klan Rd | Chang Klan, Chiang Mai 50100, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#10 Business Hotel in Chiang Mai
#13 Spa Hotel in Chiang Mai
#18 Luxury Hotel in Chiang Mai
#18 Romantic Hotel in Chiang Mai
#18 Family Hotel in Chiang Mai
Price Range: $75 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dusit D2 Chiang Mai 4.5*
Number of rooms: 131
Official Description (provided by the hotel):
guests are welcomed by a warm chic interior that represents the refreshing urbane face of contemporary thai design, the deluxe, club deluxe, studio suite and D'suite accommodations are decorated to provide sanctuaries of comfort, privacy and delight. ... more   less 
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Also Known As:
Dusit d2 Chiang Mai Hotel Chiang Mai
Dusit d2 Hotel Chiang Mai
Dusit Chiang Mai
Chiang Mai Dusit d2
d2 Hotel Chiang Mai
d2 Chiang Mai

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