We stayed 10 nights in this hotel and we really appreciated it. It is also the best value in Chiang Mai (in our opinion) and we visited most of the hotels in the same price range. The room was spacious and very clean (and cleaning ladies did excellent job every single day). There was a kettle, tea, coffee, air-conditioning was not noisy, nice view from the 10th floor where we stayed. Nice bathroom with a bathtub.The staff is pleasant and efficient and most of them speak English very well. The hotel is very calm, probably because of the thick carpet on the floor. Wifi is free of charge unlike most hotels in Chiang MaiThey have a swimming pool which is not very big but very nice. We had it to ourselves most of time. The only drawback is a limited number of deckchairs (there are actually only two of them). Though the terrace around the swimming pool is not big, I think at least 4 or 5 deckchairs can be put there.