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“Luxury for real !” 5 of 5 bubbles
Review of The Dhara Dhevi Chiang Mai

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The Dhara Dhevi Chiang Mai
Ranked #3 of 369 Hotels in Chiang Mai
Certificate of Excellence
Paris
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Luxury for real !”
5 of 5 bubbles Reviewed February 21, 2013

From the very moment we arrived, we could feel that this was going to be fabulous. The receptionist greeted us with a fresh towel and drink. We, then, finished the registration and were escorted by a golf cart. The hotel is set in 60 acres of natural surroundings which was very pleasant to walk around but the fitness will lend you a bike so that you can go even further.

The decoration in the room was sublime, colonial style, making us feel like being in one of those Hollywood films. It has got two pools; one behind the reception which is a real long swimming pool where you can sunbath and another which is more relaxing and more designed with a great view of the rice field, absolutely stunning.

The SPA is a must, the best massage I've ever had so far. 1.1/2 hours aromatherapy massage in a double cabin was really a real treat !!! We couldn't ask for more !! Thanks to Khun Oi, my masseuse. She was very professional, smiley, polite and smooth ! Make sure you ask for her service !

From the c/in through c/out, everything was so perfect. Thank you to all the staff, I can feel that they were happy to do their jobs, without them our stay at the MOCXN could not be this pleasant ! We will come back !!!

  • Stayed February 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank somnuek94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,206 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (199)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
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  • Spanish first
  • Thai first
  • Any
English first
Johns Creek, Georgia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed February 20, 2013

We spent Chinese New Year at the Mandarin Oriental in Chiang Mai and found the experience to be a little bit of heaven. Our 'colonial suite' room had 20 foot ceilings, period furnishings, well- appointed bathrooms and comfortable beds, including the sofa bed where our children slept. Owing to the humidity of Thailand, the room smelt a bit musty. The TV was ancient, but we only turned it on for the novelty of it and left it off for the rest of our stay. The beautifully manicured grounds with its many paths meandering through the property encouraged us to spend our time outside. The mosquito repellent we found in our rooms was a must and even though we kept ourselves covered we still had a few bites. We found the pool to be beyond any expectation. It is huge with a wading pool for children with attentive staff around to setup a chaise and provide refreshments. It was a restful setting, not a splash park. We dined at the Chinese dim sum restaurant, the morning breakfast buffet and under the stars at the traditional Thai restaurant. All were exceptional. I highly recommend this wonderful place.

  • Stayed February 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank virtualtea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
90 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 bubbles Reviewed February 19, 2013

As we all know, there are many great hotels in Asia, punctuated by their superior service mentality. The "Mandarin Oriental", Chiang Mai deserves to be ranked as one of the finest hotels in Asia and hence the world. The hotel's masterplan is a credit to the owner and his unswerving vision to preserve the unique history of Northern Thailand's, "Kingdom of Lanna"...it's setting in over 60 acres, beside the City of Chiang Mai, sets it apart from any other hotel in Chiang Mai and make no mistake, this is a truly incredible hotel experience by anyone's standards. In some ways, this is a "quirky" property, but, my wife and I leave this hotel with memories for a lifetime. If you have been lucky enough to experience the "Mandarin Oriental" brand anywhere else in the world you know it will special, but the "Mandarin Oriental" Chiang Mai gives a whole new meaning to the word SPECIAL...it is FAULTLESS in every aspect and a "must visit" destination hotel !!!

  • Stayed February 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank dspencerstripe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
38 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed February 16, 2013

it is just simply wonderful at Dhara Dhevi.
first of all, i love effective staffs who are always helpful and friendly.
we stayed a few times in colonial style and lanna villa, i preferred colonial suites
the bathroom is great, the living room is luxurious and the balcony is huge.
breakfast is good, the hall is a bit dark though.
i am impressed with our villan with pool access and outdoor jagucci, nice view.
we love afternoon tea set at the coffee shop, reasonable price excellent taste.
hotel is great for newly wed, family vacation or friend reunion.

Room Tip: colonial suite room type is very perfect
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank มนชยา พ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai, China
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed February 7, 2013

We stayed at the Mandarin Oriental from 1/30-2/6 with 2 children, 5 and 2. We had one of colonial rooms, C58. We ate at every F&B outlet on premise at least once. We went to the spa for treatments on 3 separate occasions just to make sure we gave this place a chance. I really wanted to enjoy our stay.

First of all, the room did not get any sun during the entire day. Coupled with Thailand's high humidity, even during the winter, that meant that our room was kind of musty. The TV was an ancient box set at least 7-8 years old. There were also a lot of mosquitoes at night. My two children looked like they had chicken pox at the end of our stay.

Second, the spa was good in that it gave you an extra 30 minutes on top of your reserved slot to get changed, steam, and relax. I had 2 different masseuse, both male. I usually get 4-5 massages/week, so I'm probably a lot more demanding. While the techniques were ok, they could've paid a little more attention to pressure. It was either too light or too heavy. One of them was very attentive. As I laid on the bed, I felt water in my ear and put a finger in to try to get it out, but, as soon as my finger moved, the masseuse was already there with a tissue.

Third, the best part of the stay was the F&B. I thought this was one of the best hotels, in terms of overall food. The prices were very cheap for a 5 star hotel. We tried every single outlet and the product itself was an A-, including their own bakery. The only one where the food itself was horrible, and I mean horrible, was the Chinese restaurant. I was stunned. Thailand has a huge Chinese diaspora. Mandarin Oriental's clientele, during the week I was there, was probably 80% Chinese. Chinese tourists are known for only eating Chinese food while abroad, yet the Chinese food was disgusting. Their chicken feet used the wrong variety of chicken, the local ones are too skinny. The chicken soup I ordered used chicken cutlets, not a single bone in it. All the flavoring was from chicken essence. The Peking duck I ordered was so skinny that there was no fat and the skin was not at all crispy. They also gave me spring roll skin for wrapping the Peking duck. For anyone who knows anything about Chinese food, these are egregious errors. Also the decor itself was so cheap, I wouldn't have thought it was part of a 5 star property.

Fourth, the gym, where I went everyday, was tiny, probably covering only 50 square meters. All the equipment was Lifestyle, not Technogym. The bikes on loan were some no name cruisers that were shoddy. They didn't have equipment for working out your lower back. There weren't enough free weights. The worst part was after signing in my name everyday for a week, none of the guys working there knew my name. In fact, none of the staff in the property knew any of our names, except for the kids' club.

Finally, I couldn't believe how shoddy the kids' club was. Although I did appreciate the staff, who were friendly and helpful, the facilities just seemed like an afterthought. The a/c unit was wallmounted instead of central, the playground was only for toddlers, not kids, and the bathrooms were not that clean. They don't take children under the age of six w/o their parents. Although all of the kids I saw there were Chinese, no one on the staff spoke any Chinese.

Overall, I had an ok stay, but, at USD700/night and with all the reviews on tripadvisor, I thought it should've been amazing.

  • Stayed February 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
6 Thank ynotnil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Helena Island, South Carolina
Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed February 5, 2013 via mobile

Like others with a 5 star opinion this place is great. Colonial suite was spacious and well appointed ( except old tv). Did room service hamburger one evening and it was presented as if it was Kobe beef. Thai restaurant and show very well done and not a distraction for dinner at all. Ambiance, service, rooms etc all first class and can't wait to return. Good location too.

  • Stayed January 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Steve G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenwich, Connecticut
Level Contributor
130 reviews
130 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
5 of 5 bubbles Reviewed January 28, 2013

“Talk about feeling at home! Guest services personnel at this resort are top notch and we found that they often anticipate your desires before you even think of them yourself! Mixing relaxation with cultural immersion can sometimes be a difficult task, but the Mandarin Oriental Dhara Devi truly has it all to make this a simple reality. Villas are often frequented by month-long visitors who find it to be the perfect setting for self-discovery. After our week in a beautiful two story residence, we wish we had planned to do the same.”

  • Stayed May 2012, traveled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Consigliera-S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Dhara Dhevi Chiang Mai

Property: The Dhara Dhevi Chiang Mai
Address: 51/4 Moo 1, Chiang Mai - Sankampaeng Road | Tha Sala, Chiang Mai 50000, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Chiang Mai
#1 Top resorts Hotel in Chiang Mai
#1 Family Hotel in Chiang Mai
#1 Business Hotel in Chiang Mai
#2 Spa Hotel in Chiang Mai
#2 Luxury Hotel in Chiang Mai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Dhara Dhevi Chiang Mai 5*
Number of rooms: 123
Official Description (provided by the hotel):
The Dhara Dhevi Chiang Mai is set on 60 acres of verdant tranquil grounds in the historical heartland of Northern Thailand. The hotel's unique design draws from the region's rich architectural and cultural heritage that flourished during the Lanna period, which lasted from the mid-13th century until the mid-16th century, and enjoyed a further resurgence in the last 200 years. ... more   less 
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Also Known As:
Mandarin Oriental Dhara Dhevi, Chiang Mai Hotel Chiang Mai
Mandarin Oriental Chiang Mai
Mandarin Chiang Mai
Chiang Mai Mandarin Oriental

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