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“A nice change!”
4 of 5 bubbles Review of Suriwongse Hotel

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Suriwongse Hotel
Ranked #46 of 376 Hotels in Chiang Mai
Shah Alam, Malaysia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“A nice change!”
4 of 5 bubbles Reviewed June 24, 2014

I stayed here with a friend in April of this year, and found a great change to the place. Firstly, it was renovated to be quite newish, but most importantly, the service has improved tremendously.
I stayed here about 2003 with a large group of friends. The rooms were rather dirty, and the service was rude and nasty., especially at the reception. This was also due to the fact that they could hardly speak English. I was accused of breaking a glass in the toilet, which we had not used at all, and apparently it had a crack. They insisted that I pay a ridiculous sum that would have bought another set of 6! Then, although we came down an hour earlier to check out of our 5 rooms, it took so long that we almost missed our plane.
However, I was delightfully surprised to see that the present reception staff, from the receptionists down to the lovely old man who helped with the lifts, were so sweet and polite, and most helpful, with directions to the places in Chiang Mai. All of them spoke perfect English.
The room was clean, especially the beds which were most comfortable. The food in the coffee house/restaurant had a variety of choices, which was most delicious. Location was ideal and central, with the night market practically round the corner, allowing the hotel to have it's privacy and peace.
I would definitely recommend people to stay here, as the price is reasonable and value for money.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MeimeiOh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinai C, General Manager at Suriwongse Hotel, responded to this review, June 27, 2014
Dear Khun MeimeiOh,

Thank you for taking the time to express your opinion and giving us thereby useful feedback.
We are happy to hear that you enjoyed your stays with us and that you are satisfied with our hotel location, room clean and delightfully with helpful from our reception staff.

I will make sure to forward your positive feedback to the concerned departments. We hope to welcome you soon again in Suriwongse Hotel Chiang Mai.

Warm regards,

Vinai Chitaratsanee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,187 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (198)
Date | Rating
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English first
1 review
4 of 5 bubbles Reviewed June 24, 2014

Location and service are great but suspect the bed sheets have bed bugs. Stayed for 5 nights. The counter staffs are always smiling and always ready to help. Overall, a good hotel to stay in while in Chiang Mai.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Edwin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinai C, General Manager at Suriwongse Hotel, responded to this review, June 27, 2014
Dear Khun Edwin K ,

Thank you for taking the time to express your opinion and giving us thereby useful feedback.
We are happy to hear that you enjoyed your stays with us and that you are satisfied with our great hotel location and staffs always smiling with great service.

I will make sure to forward your positive feedback to the concerned departments. We hope to welcome you soon again in Suriwongse Hotel Chiang Mai.

Warm regards,

Vinai Chitaratsanee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed June 24, 2014

Value for money hotel. Next to the famous night market and friendly/helpful staffs. For now, hotel look rather old and run down, I was informed they are doing upgrading work part by part in the hotel.

Room Tip: Try to get room facing outside instead of airwell.
See more room tips
  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Calvin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinai C, General Manager at Suriwongse Hotel, responded to this review, June 27, 2014
Dear Khun Calvin L,

Thank you for taking the time to express your opinion and giving us thereby useful feedback.
We are happy to hear that you enjoyed your stays with us and that you are satisfied with our hotel location, value for money and friendly & helpful staff.

I will make sure to forward your positive feedback to the concerned departments. We hope to welcome you soon again in Suriwongse Hotel Chiang Mai.

Warm regards,

Vinai Chitaratsanee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
1 review
3 of 5 bubbles Reviewed June 24, 2014

Stayed for one night only as transit to Angkhang. The room was spacious. However, the towels and the bed sheets are kind of so so. Breakfast was inclusive in the reasonable room rate. Staff are very friendly and would help whichever way possible. Hotel is accessible to night markets and a wide variety of pubs, food and message choices.

  • Stayed June 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Iris T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinai C, General Manager at Suriwongse Hotel, responded to this review, June 27, 2014
Dear Khun Iris T,

Thank you for taking the time to express your opinion and giving us thereby useful feedback.
We are happy to hear that you enjoyed your stays with us and that you are satisfied with our hotel location, spacious room and very friendly staff.

I will make sure to forward your positive feedback to the concerned departments. We hope to welcome you soon again in Suriwongse Hotel Chiang Mai.

Warm regards,

Vinai Chitaratsanee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
83 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed June 23, 2014

Stayed here for 5 nights in Feb, my room rate included breakfast.

Check In/ concierge Staff are professional considering the abuse they were receiving from a group of Chinese people when I was there. In addition they all spoke excellent English.

The room was recently re-furbished, was well laid out and included FREE WiFi

Room was cleaned daily, to an excellent standard.

Breakfast Buffet is very good, it has several cooking stations which you can choose from or all if you so desire.

Hotel is well located in the heart of Chiang Mai, and you can walk everywhere from here.

Excellent stay and will be back

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cameron S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinai C, General Manager at Suriwongse Hotel, responded to this review, June 27, 2014
Dear Khun Cameron S,

Thank you for taking the time to express your opinion and giving us thereby useful feedback.
We are happy to hear that you enjoyed your stays with us and that you are satisfied with our hotel location, excellent clean room, good breakfast and professional staff.

I will make sure to forward your positive feedback to the concerned departments. We hope to welcome you soon again in Suriwongse Hotel Chiang Mai.

Warm regards,

Vinai Chitaratsanee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
2 reviews
4 of 5 bubbles Reviewed June 22, 2014

we only stayed here for one night, since we just wanted to make the most of our prepaid accommodations since we had to move our reservations due to the polictical situation. from the airport transfer, to check in, to check out, the people were so nice and warm. they also helped us with booking tours. they upgraded us to a bigger room and gave us complimentary lunch vouchers, which was very nice of them. the buffet breakfast was good with a good selection. the hotel itself was just average for me--the bed, room, bathroom are okay, nothing spectacular, but comfortable. but the people made our stay extra nice. the location is also very good, with the night market just across the street.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank kimdi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinai C, General Manager at Suriwongse Hotel, responded to this review, June 23, 2014
Dear Khun kimdi ,

Thank you for taking the time to express your opinion and giving us thereby useful feedback.
We are happy to hear that you enjoyed your stays with us and that you are satisfied with our hotel location, complimentary room upgraded including good service, nice and warm from our staff.

I will make sure to forward your positive feedback to the concerned departments. We hope to welcome you soon again in Suriwongse Hotel Chiang Mai.

Warm regards,

Vinai Chitaratsanee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed June 22, 2014

Rooms are very clean, and although the hotel has been around for 50 years, the recent renovation has really made everything very new and lovely. The service staff are warm and very helpful, going out of their way to make you feel welcome. There was a problem with the water heater in my room and they were efficient in sending someone to fix the problem.

- 12mins from the airport
- a night bazaar right outside, with many eateries around, making the place very lively!
- easy to get a taxi
- cooking school nearby

So many plus for this hotel. I'll definitely be staying here on my next visit.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank UddersIceCream
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinai C, General Manager at Suriwongse Hotel, responded to this review, June 23, 2014
Dear Khun Yan L ,

Thank you for taking the time to express your opinion and giving us thereby useful feedback.
We are happy to hear that you enjoyed your stays with us and that you are satisfied with our hotel location,clean room and warm & very helpful from staff services.

I will make sure to forward your positive feedback to the concerned departments. We hope to welcome you soon again in Suriwongse Hotel Chiang Mai.

Warm regards,

Vinai Chitaratsanee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Suriwongse Hotel

Property: Suriwongse Hotel
Address: 110 Changklan Road | Muang, Chiang Mai 50100, Thailand
Phone Number:
Location: Thailand > Chiang Mai Province > Chiang Mai
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#15 Business Hotel in Chiang Mai
#31 Luxury Hotel in Chiang Mai
#36 Family Hotel in Chiang Mai
#45 Romantic Hotel in Chiang Mai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Suriwongse Hotel 4*
Number of rooms: 166
Official Description (provided by the hotel):
Suriwongse Hotel Chiang Mai is perfectly located on the corner of Loikoh and Changklan Road, right at the heart of Chiang Mai’s landmark the “Night Bazaar”. The hotel is a short distance from Chiang Mai International Airport, the railway and bus stations.Conveniently located in the heart of the ancient city, The Suriwongse Hotel Chiang Mai is perfect for leisure and business travellers alike. The hotel is close to the city’s main business district and many of the major attractions are within walking distance. And when the evening comes, you are just a few steps away from the famous Night Bazaar, where you can enjoy a lively blend of shopping and entertainment. The hotel is only a ten-minute drive from Chiang Mai’s International Airport, and within easy reach of the city’s outskirts if you want to get away for a round of golf or to enjoy a day trip in the hills.A few steps from the famous Night Bazaar, the hotel is perfectly located for exploring Chiang Mai’s many cultural sights and attractions. The Suriwongse Hotel Chiang Mai caters to cultural adventure seekers embraced by the warmth of local treat combined with quality service. Its contemporary interior blends in perfect harmony with the traditional Thai Lanna style architecture, creating a warm ambience. In a buzzing and vibrant atmosphere, we present exciting dining options with inter-active show kitchens.The traditional influences of the north’s ancient Lanna Kingdom are incorporated into the decor of each of our rooms and suites. Suriwongse Hotel Chiang Mai’s rooms and suites, enjoy either restful views of the city center or look out over the majestic misty mountain of Doi Suthep. While inside, a range of modern amenities create a haven of comfort where weary travellers can rest and recharge. ... more   less 
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Also Known As:
Suriwongse Hotel Chiang Mai
Suriwongse Chiang Mai

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