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“Good service but old Hotel”
Review of Suriwongse Hotel

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Suriwongse Hotel
Ranked #34 of 389 Hotels in Chiang Mai
Certificate of Excellence
Reviewed October 11, 2013

Great service, most of staff was very friendly. Only problem was when we checked out they were a bit unfriendly because my senior aged Mom did not know that you have to pay to take the laundry bag( which is uncommon from my experience)
Hotel is old. Room is also old looking, but A/C was cold which is good considering Chiang Mai is extreme heat and humidity.
Location is great if you wanna do night market shopping, but it is a bit far to the old town.

  • Stayed: August 2013, traveled with family
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Thank nudechef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinai C, General Manager at Suriwongse Hotel, responded to this reviewResponded October 17, 2013

Thank you for taking the time to express your opinion and giving us thereby useful feedback.

We are happy to hear that you enjoyed your stays at our hotel and that you are satisfied with our service and staff.

The issues that you brought to our attention are important to us and are being addressed and we are committed to make adjustments and take the necessary measures to prevent these issues from happening to future guests.

I will make sure to forward your positive feedback to the concerned departments. We hope to welcome you soon again in Suriwongse Hotel Chiang Mai.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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792 - 798 of 1,318 reviews

Reviewed October 9, 2013

Hello sir
This is my opinions for your hotel.
We found a cockroach at the hotel, and hair on the bed, at the end, we should put our sheets on the bed for sleep.
The foyer's service is very good, this made us feel very sweet.
I hope you can improve the hygiene situation of the hotel, can make guest fell better.

Thank you!

  • Stayed: October 2013, traveled with friends
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1  Thank xin w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinai C, General Manager at Suriwongse Hotel, responded to this reviewResponded October 17, 2013

Thank you for taking the time to express your opinion and giving us thereby useful feedback.

I was very concerned that your recent stay was not up to expectations. Please accept my sincere apologies for some disappointing aspects of your stay. Clearly, the experiences you have encountered are not at all the kind of fine service we strive to provide all our guests. The issues that you brought to our attention are important to us and are being addressed and we are committed to make adjustments and take the necessary measures to prevent these issues from happening to future guests.

I would be very happy to communicate further with you, should you wish to provide me with more details about your issues so I could look into this matter further and guide my team to provide our guests with a superior experience through our product and services.

The next time that you visit Chiang Mai, I do hope you will honour us a return visit to our hotel and allow us the opportunity to show you the improvements we have made by delivering the usual high standards that you both deserve and should rightfully expect

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 8, 2013 via mobile

We stayed 4 nights, the staff is very nice, the rooms are very nice, and the location is awesome.
next to the night market as well, you just have to walk one hundred meters.
I don't recommend to book the attractions through their service. , you can find much cheaper at "The flight of the gibbon". enjoy

  • Stayed: October 2013
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1  Thank P9177RTguys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinai C, General Manager at Suriwongse Hotel, responded to this reviewResponded October 17, 2013

Thank you for taking the time to express your opinion and giving us thereby useful feedback.

We are happy to hear that you enjoyed your stays at our hotel and that you are satisfied with our hotel our service and location.

I will make sure to forward your positive feedback to the concerned departments. We hope to welcome you soon again in Suriwongse Hotel Chiang Mai.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 3, 2013

I went with my mother, stayed 2 nights in this hotel, friendly staffs, nice environment and famous night bazaar is very easily to access.

Mr Chon is very helpful and responsible, as well as the receptionist staffs and the door man

  • Stayed: September 2013, traveled on business
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Review collected in partnership with this hotel
Thank francinto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinai C, General Manager at Suriwongse Hotel, responded to this reviewResponded October 17, 2013

Thank you for taking the time to express your opinion and giving us thereby useful feedback.

We are happy to hear that you enjoyed your stays at our hotel and that you are satisfied with our hotel.

I will make sure to forward your positive feedback to the concerned departments. We hope to welcome you soon again in Suriwongse Hotel Chiang Mai.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 2, 2013

We stayed in 3 rooms. Each room is a double occupancy room. One room had an extra bed in the same size room which made it a little crowded but paid extra for additional bed. When we checked in the extra bed was not ready and had to wait quite a while. All rooms are nice and clean and tidy. Breakfast is good and we enjoyed our stay.

Room Tip: We stayed on the upper floor and we like it
See more room tips
  • Stayed: September 2013, traveled with friends
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Review collected in partnership with this hotel
Thank Vacation913
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinai C, General Manager at Suriwongse Hotel, responded to this reviewResponded October 17, 2013

Thank you for taking the time to express your opinion and giving us thereby useful feedback.

We are happy to hear that you enjoyed your stays at our hotel and that you are satisfied with our hotel.

I will make sure to forward your positive feedback to the concerned departments. We hope to welcome you soon again in Suriwongse Hotel Chiang Mai.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 30, 2013

My wife, toddler and I stayed at Suriwongse for 7 nights. The first thing that impressed me are the staff who were so friendly and genuine in taking care of my family. They are always ready to answer any questions I have. The room we stayed in was renovated recently and had all the amenities we needed. Do not be misled by the tired looking hotel exterior. We always had a great night sleep on the very comfortable bed.

Location-wise, this hotel is very close to the night bazaar, travel agents and massage centres. We had a great time exploring Chiang Mai while staying here. The buffet breakfast is great although after a few days, you tend to get a bit bored with the selection but no complains about breakfast since we stayed there quite a number of days. Wifi is free too.

Room Tip: Do request for renovated rooms.
See more room tips
  • Stayed: September 2013, traveled with family
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Review collected in partnership with this hotel
2  Thank BlackDolphin8178
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinai C, General Manager at Suriwongse Hotel, responded to this reviewResponded October 17, 2013

Thank you for taking the time to express your opinion and giving us thereby useful feedback.

We are happy to hear that you enjoyed your stays at our hotel and that you are satisfied with our hotel.

I will make sure to forward your positive feedback to the concerned departments. We hope to welcome you soon again in Suriwongse Hotel Chiang Mai.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 30, 2013

I was there in September 2013 and everything was 10/10.
Staff were helpful from security to reception.location wise hotel was on the doorstep of the night bazaar. I will stay in this hotel everytime I go to chiang mai

  • Stayed: September 2013
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Thank sunil888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinai C, General Manager at Suriwongse Hotel, responded to this reviewResponded October 17, 2013

Thank you for taking the time to express your opinion and giving us thereby useful feedback.

We are happy to hear that you enjoyed your stays at our hotel and that you are satisfied with our hotel.

I will make sure to forward your positive feedback to the concerned departments. We hope to welcome you soon again in Suriwongse Hotel Chiang Mai.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Suriwongse Hotel

Address: 110 Changklan Road | Muang, Chiang Mai 50100, Thailand
Phone Number:
Location: Thailand > Chiang Mai Province > Chiang Mai
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#15 Business Hotel in Chiang Mai
#25 Luxury Hotel in Chiang Mai
#36 Family Hotel in Chiang Mai
#45 Romantic Hotel in Chiang Mai
Price Range: $51 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Suriwongse Hotel 4*
Number of rooms: 166
Official Description (provided by the hotel):
Suriwongse Hotel Chiang Mai is perfectly located on the corner of Loikoh and Changklan Road, right at the heart of Chiang Mai’s landmark the “Night Bazaar”. The hotel is a short distance from Chiang Mai International Airport, the railway and bus stations.Conveniently located in the heart of the ancient city, The Suriwongse Hotel Chiang Mai is perfect for leisure and business travellers alike. The hotel is close to the city’s main business district and many of the major attractions are within walking distance. And when the evening comes, you are just a few steps away from the famous Night Bazaar, where you can enjoy a lively blend of shopping and entertainment. The hotel is only a ten-minute drive from Chiang Mai’s International Airport, and within easy reach of the city’s outskirts if you want to get away for a round of golf or to enjoy a day trip in the hills.A few steps from the famous Night Bazaar, the hotel is perfectly located for exploring Chiang Mai’s many cultural sights and attractions. The Suriwongse Hotel Chiang Mai caters to cultural adventure seekers embraced by the warmth of local treat combined with quality service. Its contemporary interior blends in perfect harmony with the traditional Thai Lanna style architecture, creating a warm ambience. In a buzzing and vibrant atmosphere, we present exciting dining options with inter-active show kitchens.The traditional influences of the north’s ancient Lanna Kingdom are incorporated into the decor of each of our rooms and suites. Suriwongse Hotel Chiang Mai’s rooms and suites, enjoy either restful views of the city center or look out over the majestic misty mountain of Doi Suthep. While inside, a range of modern amenities create a haven of comfort where weary travellers can rest and recharge. ... more   less 
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Also Known As:
Suriwongse Hotel Chiang Mai
Suriwongse Chiang Mai

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