We stayed at the Suriwongse for the last five days of 2012. It was a positive experience in all ways, particularly distinguished by the exemplary response when we were ill. We were treated in a warm professional manner by all we had dealings with ( including the driver and the cleaning staff) and were taken particular care of by one member of staff, Khun Prachol Chaiyong.
The hotel is well located in the night market area, more or less equidistant from the old city and the Mai Ping river (which meant that we saw the fireworks from both sides as the New Year came in!). The orginal main section is under renovation at present although there was no work happening during our stay. This means that the entrance seems a bit odd on arrival, and in a side street not as one would have expected from the website photos. Clearly temporary.
When I had booked , I had requested quiet rooms on the top floor of the new wing and when we arrived they noted that this request was on their system, and these are the rooms we got . The rooms themselves are decent -sized, straightforward , clean...not artistic or especially Thai themed , they were fine.
When we arrived, we weren't feeling well and it became apparent that our older son needed to see a doctor in particular. Khun Chon ( nickname of Prachol) organised the hotel driver to take us to a hospital ( which was itself impressively efficient ), checked on our well being on our return, and sent toast and tea to our room so that medicine could be taken. All complimentary, and all repeated a couple of days later when our son was still ill and we needed to go back to the hospital. Other members of staff also asked me how he was doing, even someone we had not dealt with directly. What more could one ask for when sick away from home?
One last point we appreciated. There was an unobtrusive desk in a corner where information about tours was provided. We were at no point pressurised in any way to use this service, in contrast to what I have read about other hotels.
We would definitely stay at the Suriwongse again
- Official Description (provided by the hotel):
- Suriwongse Hotel Chiang Mai is perfectly located on the corner of Loikoh and Changklan Road, right at the heart of Chiang Mai’s landmark the “Night Bazaar”. The hotel is a short distance from Chiang Mai International Airport, the railway and bus stations.Conveniently located in the heart of the ancient city, The Suriwongse Hotel Chiang Mai is perfect for leisure and business travellers alike. The hotel is close to the city’s main business district and many of the major attractions are within walking distance. And when the evening comes, you are just a few steps away from the famous Night Bazaar, where you can enjoy a lively blend of shopping and entertainment. The hotel is only a ten-minute drive from Chiang Mai’s International Airport, and within easy reach of the city’s outskirts if you want to get away for a round of golf or to enjoy a day trip in the hills.A few steps from the famous Night Bazaar, the hotel is perfectly located for exploring Chiang Mai’s many cultural sights and attractions. The Suriwongse Hotel Chiang Mai caters to cultural adventure seekers embraced by the warmth of local treat combined with quality service. Its contemporary interior blends in perfect harmony with the traditional Thai Lanna style architecture, creating a warm ambience. In a buzzing and vibrant atmosphere, we present exciting dining options with inter-active show kitchens.The traditional influences of the north’s ancient Lanna Kingdom are incorporated into the decor of each of our rooms and suites. Suriwongse Hotel Chiang Mai’s rooms and suites, enjoy either restful views of the city center or look out over the majestic misty mountain of Doi Suthep. While inside, a range of modern amenities create a haven of comfort where weary travellers can rest and recharge. ... more less
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- Also Known As:
- Suriwongse Hotel Chiang Mai
- Suriwongse Chiang Mai