The Xym is a new boutique style hotel with nicely presented clean and modern rooms and tastefully designed lobby and common spaces. Location is good if you want to be near airport plaza but quite far from the central moat. You will need to get a tuk tuk to get to the moat. Sound isolation between rooms is not great and noise coming from neighbouring bathrooms is so easily audibly it sounds like it comes from your own bathroom.
Front desk staff were pleasant and friendly, unfortunately the same could not be said of the cleaning staff. The two senior maids in particular are clearly hostile to foreigners. Their nasty attitude really brought down the tone and made what would have been a nice stay far less pleasant. Minus 3 stars for the two senior maids.
The "bank service fee" charged for the monthly booking rates is a questionable charge and feels like a rip off.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Agoda, Orbitz and Travelocity so you can book your The Xym Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.