Well, to resume shortly, I had the same experience which she did not want to give back the caution..The fat owner woman always finds a pretext to keep your caution so if someone wants to lose his money for nothing go there. 2nd one : first stay we got the room on last floor with nice view & more expensive,,ok. We left this place for Koh chang for few days and told owner that we came back & stayed again but not the same room. When we were back she gave us the same room and said that all was fully booked. I clamed that was not truth, but she insited. we must to agree with her because, we let her 2 luggages during our stay in Koh Chang, so no choice. Of course when I looked at all windows of this hostel, few windows were closed..very wily the owner. And it is that way that she earns money, having 2 or 3 luxury cars.
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