I was suppose to come to Chiang Mai with friends but ended arriving here alone due to last minute emergencies back home. It was my first time here and I didn't know what to look for and where to go. I looked up trip advisor and found this agency with good reviews so I gave it a shot. It was the best decision ever made.
The owner Tong instantly became a good friend and guided me through all the trips and packages that was available. I ended up doing a couple if packages that wasn't operated by her agency but she still helped me with the setup.
I also transferred to another hotel outside if the city and she even offered to pick me up and take me to the airport to save on airport transfers.
Tong is the best personal guide you can find in Chiang Mai. This is the kind of personal service other agencies should learn and follow.
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