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“the top in chiang mai”
Review of Empress Hotel

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Empress Hotel
Ranked #46 of 386 Hotels in Chiang Mai
Barbirey-sur-Ouche, France
Level 5 Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“the top in chiang mai”
Reviewed June 6, 2014 via mobile

we' ve spent a few days in this hotel and we 've been surprised by the quality of service and the kindness of the employees. Every day we had a gift... the breakfast was a dream, about more than 40 choices of plates with fresh mango for example and home made pastries. Wonderful place that we hardly recommand in Chiang Mai.

Stayed June 2014, traveled as a couple
Helpful?
Thank micot21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,476 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (168)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Indonesian first
  • Italian first
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  • Korean first
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  • Thai first
  • Any
English first
London
Level 6 Contributor
46 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed June 6, 2014

Hotel is based in good central city area. Our room was on the top floor, comfortable spacious with lovely bathroom, good speed free WiFi, We had a great view over the city.
Hotel has big outdoor swimming pool. Everything was clean and fresh.

Breakfast was served on the ground floor in the spacious restaurant. Choice was quite good; of course there is always room for improvement.

Every evening fresh flowers have been left in the room. Also we have received big complimentary bag with many sweets and small presents. Really great gesture from the management.

Hotel is close to all attractions, night market, food street shops and many various restaurants, and coffee shops. Old town can be reached by tuk tuk in couple minutes or 30min by foot.

Next time we will be back here again without any hesitation. Good price, nice breakfast, good location, friendly staff.

  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SonySi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, BC, Canada
Level 6 Contributor
221 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed June 1, 2014

We stayed at this hotel for two nights during a tour of SE Asia. It was one of the nicest places that we stayed over the tour. It has a lovely pool and a wonderful buffet breakfast. Service was also good and staff were friendly.

  • Stayed February 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CoolCouple99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed May 17, 2014 via mobile

A hotel with a good service and valuable price.! The staffs are very friendly and nice. Love their welcome gift and breakfast! There are only 2 things I don't like it. First, low internet connection. The wifi in room is very low and unstable. I need to keep connect and log in. And the speed is slow. On a side note, I need tk keep coonect and log in. It's very troublesome. Suggested to change to log in with password only.
Second and last thing is, no iron in this hotel. Sometimes we may need to iron our clothes. Unfortunately, there is no iron in this hotel.
Overall, it is a good hotel with good service. Only they need to improve their wifi service and provide iron too.

Stayed May 2014, traveled with friends
Helpful?
Thank wesley y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Level 5 Contributor
59 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed May 13, 2014

i have done alot of traveling in s.e. asia, and i have to say this is one of the best
expiernces i have had, staff are super friendly, will go out of their way to help with
your needs, big shout to kai night shift desk manager, nui who will help you get the
best experience for a tour or taxi, breakfast onbelivable, i defy you to find a better
hotel at this price point in chang mai, also at the corner of the hotel outside is
kashmir store run by the owner rome, best prices and nicest man you will ever
meet, for you vegitarians great little rest, 100 yards from front door....i will return

Room Tip: higher floors have less a/c unit noise
See more room tips
  • Stayed May 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank robdesalvo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London UK
Level 3 Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed May 13, 2014

Spent 6 nights there. The service was faultless and staff very friendly. The room had been upgraded and there was a fruit basket left in the room. On our return to the room on the first evening there was goody bag left for us. We were given a complementary dinner followed by more gifts. The breakfast was plentiful and very good. The location was a 10 min walk from the night market. The old city was a 25 min walk which we regularly did trying to work off the excess calories! Taxis were very easy to get if you so wished. It was an excellent choice and Chiang Mai is a lovely city.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rupul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
Level 6 Contributor
131 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
Reviewed May 9, 2014

We were a party of 8 staying in this hotel for 4 nights. The rooms were large, clean and comfortable. We stayed on the 12th floor overlooking the skyline and pool area. There was a 'turn down' service every night and rose buds left on the pillows - great touch. Each room was given a complimentary bag of goodies including chocolates, key ring, earrings. Really nice surprise. Everyone had a relaxing stay in this hotel. We were able to hang out at the pool area or easily walk to the Chiang Mai markets and nearby bars, restaurants and massage places. The buffet breakfast was excellent and catered for everyone. Tuk tuks are readily available at the end of the driveway. We paid 100 baht from the hotel to the markets. Also at the end of the driveway is a travel agent where we were able to exchange money and book our tours to the Tiger Kingdom and elephant safari. A laundry service was available in a nearby street - we paid 70 baht per kilo to get our clothes washed and ironed. On the day before checking out, we arranged with the hotel for a van to take us all to the airport. We paid 500 baht all up and two new air conditioned vans arrived promptly the following morning. Overall, we all had a great experience and would return to this hotel again.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kiwibrent1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Empress Hotel

Property: Empress Hotel
Address: 199/42 Chang Klan Rd, Chiang Mai 50100, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Business Hotel in Chiang Mai
#32 Luxury Hotel in Chiang Mai
#33 Family Hotel in Chiang Mai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Empress Hotel 4*
Number of rooms: 375
Reservation Options:
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Also Known As:
Empress Chiang Mai

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