Before I begin , I would like to praise the staff for their friendy and hard working attitude.
Here is what I thought of the Empress Hotel.
- overpriced. We paid 75 USD per night. This is a 4 star hotel in thialand but it did not meet the expectations of a 3 star American hotel.
- dirty. We had yellow stained towels 2 nights in a row (see picture) and our Bed sheet were stained on the first night
- noisy. We could here ours Mandarian speaking neighbors every night. We heard when they use the Shower and when they flushed the toilet.
- dirty untensil at breakfast buffet. The utensil used at the breakfast buffet downstairs is quite dirty. They use these green place mats that looked like it was last washed in 2010. I saw a staff pick drop a tonsil on the floor near the bread station only to return awkwardly onto the table
-old rooms. The rooms are quite old. We had clogged drains in the bath tub. The "engineer" took our multiple blobs of hair to unclog it
-decent food at breakfast buffet.More
- Free Wifi
- Free Parking