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“Pleasant, good position, good value”

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Chiang Mai Orchid Hotel
Ranked #241 of 392 Hotels in Chiang Mai
Reviewed August 6, 2012

Stayed for five nights in an Executive room. A large room with sitting area (though it has two very uncomfortable chairs - why don't they replace them with a small sofa?). The hotel is quite old, but kept very clean and in good general order. Main thing for me is the excellent position, just outside the old city moat on its north west corner. Not far from the university, zoo, airport. There is a large shopping centre next door with plenty of eating and entertainment options (including a Sizzlers for a fabulous salad bar, when you have had enough of eating Thai food). Free fast wi-fi in this room. Fairly quiet inside rooms.
There is a very large swimming pool - a real pool for length swimming. Lovely lobby and seating area. Check-in very efficient. Only English language TV channel was BBC News.
Breakfast tends to be an Asian orientated buffet (though eggs are available), but probably 95% of the guests are Asian, so understandable. Third time of staying here, and I will stay again - it is very good value.

Biggest failing is the lack of personal in room safe. Essential for the international traveller these days.

Room Tip: executive rooms are more spacious and worth the small extra charge
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  • Stayed: July 2012, traveled solo
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2  Thank Peter W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed July 22, 2012

We were visiting a friend at Chiang Mai University and found this hotel quite nearby. Right beside the hotel is a good shopping center where you can find many handicraft. The hotel is one of the oldest and there is an unique lobby decoration with teak wood. The outdoor restaurant offers a wonderful breakfast and relaxing atmosphere of a typical Northern Thailand city. However, the most impressive memory was about how the staff always greeted you with most respectful manners. Price wise, it was very reasonable and therefore this hotel is definitely a recommended place to stay in Chiang Mai.

  • Stayed: June 2012, traveled with family
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2  Thank poi t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 3, 2012

This hotel is located near the north west corner of the rectangular moat in Chiang Mai. It is next to a large shopping centre so very convenient for eating, shopping or going to the movies. The shopping centre Pad Suen Kaew is a little bit old but clean and interesting to wonder around. There is a supermaket in the basement. The hotel is rather old and Thai style wooden decorated. The rooms are of a reasonable size and there is WIFI in them. The breakfast is average for European taste and is more suited for local Thai or Asian customers. There are no in room safes but there are safe deposit boxes at reception. The swimming pool is large but getting in and out of it is difficult since the metal steps only go a very short way under the water so getting out is extremely difficult. Having mentioned this to the management on several occassions over a few years I am dissapointed that nothing has been done to solve that problem since it would be relatively cheap and easy to fix it.

Room Tip: Ask for a room at the back of the hotel since the rooms at the front are sometimes a bit noisy with...
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  • Stayed: January 2012, traveled on business
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3  Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 26, 2012

Arrived with a confirmed reservation for 2 rooms for 3 nights made thru the hotel web site. Front desk staff told no rooms available and we would have to contact the booking agent about the problem. Showed staff the reservation confirmation with hotel web site URL. Staff called in management who repeated the nonsense about booking agent. When all realized we were not just going to walk away, they found 2 rooms for 1 night. The attitude of the hotel staff and managers was that it was our problem not theirs. They made no effort to help find an alternative hotel.

  • Stayed: February 2012, traveled with friends
    • Service
12  Thank 3d-mapman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 19, 2012

stay there at the end of december, prior to arrival i called from bkk airport to ensure my booking but receptionist said that they have no booking for me and that night they only have suite left, even i have made a booking and airport pick up 2 weeks earlier...
anyway airport pick up was there when i arrived in chiang mai airport and so far so good, have a good conversation with the driver..
first impression about the hotel was ok and the interior is typical thai traditional hotel.
By the pictures that they hung in front of elevator you will notice that this hotel was one of the best in 80's or 90's. many public figures were staying here (or were here)

everything in this hotel looks old, breakfast was not as i expected, and english might become challenging if you not familiar with thai accent (lucky me that i live in thai so get used to with their accent). also it take almost 30 minutes to serve espresso and cappucino in lobby bar

good things about this hotel is, easy to reach from airport (10 minutes away), it located just beside the old wall of ancient city which not far from most of chiang mai attractions including the infamous chiang mai walkin street - night bazzar. Right beside the hotel, is the electronic mall which have so many fast food restaurants. and there's one convenience store right in front of the hotel (7eleven)

  • Stayed: December 2011, traveled as a couple
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3  Thank poly_only
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 8, 2011

We went to use the pool and although the pool is fine the staff really did not not want to be there! They were surly to the point of rudeness.
The place is so dated and even the staff at reception barely spoke English.

  • Stayed: November 2011, traveled with friends
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3  Thank Londoner056
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2011

This was my first stay at this hotel. The service was wonderful but the hotel was a bit old and dated. The room was comfortable and very clean with older furnishings and an older bathroom. My only complaint was that there was no in-room safe...and I like having one of those.

The buffet breakfast, which was included, was one of the best of any hotel I have ever stayed at. The selection was great and they even had a omelet and noodle station that made items for you. That alone is unusual in a hotel of this level.

The location is ok. You have to take a red-truck taxi if you want to go closer to the Night Market or tourist area.

If you are coming from the airport, arrange with the hotel for their shuttle to the hotel. It is cheaper and easier than a meter taxi.

  • Stayed: November 2011, traveled with friends
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1  Thank larryjw1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chiang Mai Orchid Hotel

Address: 23 Huay Kaew Road, Chiang Mai 50200, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #241 of 392 Hotels in Chiang Mai
Price Range: $35 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chiang Mai Orchid Hotel 3.5*
Number of rooms: 266
Official Description (provided by the hotel):
At Chiang Mai Orchid, you have a choice of seven different types of rooms altogether there are 266 of them. All are designed and decorated as living testimony to the artistic elegance of the Lanna Thai Era combined with the most modern state of the art convenience facilities. And to top it all, each room has a scenic view of beautiful Chiang Mai. ... more   less 
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