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“Absolute Luxury!!”

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Holiday Inn Chiang Mai
Ranked #52 of 380 Hotels in Chiang Mai
Billericay, United Kingdom
Level Contributor
238 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
“Absolute Luxury!!”
Reviewed March 23, 2013

This is the second visit to this fabulous hotel. We were upgraded to the executive floor due to a slight problem with our aircon - the beds were amazing..

I have never stayed in such a gorgeous Holiday Inn Hotel - from the beautiful reception area to the lovely dining room with outside terrace it was a joy to stay here.

The staff were polite and extremely helpful - nothing was too much trouble

There is a lovely outside pool complete with drinks & snack bar - a gym - beauty treatment rooms - steam rooms & saunas - massage centre - function rooms (there was a wedding on one of the days we were there) - chinese restaurant - main dining room with different buffets every night + a la carte menu - a bakery - computors - large bar with entertainment

Wifi is free in the bar and dining areas - rest is pay, various tarrifs available depending on how long you stay.

Buffet worked out around £10 each which may be expensive by Thai standards but was very worth the money! Drinks not included.

There is a free minibus provided to the night bazaar every night - make sure you book at the desk in the afternoon to get the time you need.

For other excursions we used a guy called Ten who operates just opposite the hotel - he has both tuk tuk and taxi's - speaks some english - he remembered us this second time after 4 yrs! amazing guy and very helpful - if anyone needs a photo let me know and I will email it over so you know you have the right guy!

To sum up - amazing hotel - staff will take real good care of you - stay and be pampered!!!!

Room Tip: Go to the top!! Fab Views! Pay for executive room the beds are to die for!!
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  • Stayed March 2013, traveled as a couple
    • Value
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Helpful?
1 Thank rosielamb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnChiangmai, Distribution & Relationship Marketing Executive at Holiday Inn Chiang Mai, responded to this review, May 8, 2013
Thank you very much for your taking the time to write a review on TripAdvisor in regards to your stay and welcome back to Holiday Inn Chiangmai.

We, at Holiday Inn Chiangmai, strive to provide the highest standard of service therefore and we are overjoyed to read that we have succeeded and that you will be back in the near future.

With kind regards
Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (284)
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English first
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed March 20, 2013 via mobile

First time in Chiang Mai for 4 days.

Hotel is in between town and airport - so it is quite well located. Both airport and town is about 10mins drive away.

Service is good. Attended a wedding there and the food is so-so.

Daily buffet breakfast spread is acceptable. There are a mixture of western, Thai and Chinese food.

Free shuttle to Airport Plaza where u can spend a whole day shopping and eating non-stop.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
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Helpful?
Thank Travelblur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnChiangmai, Distribution & Relationship Marketing Executive at Holiday Inn Chiang Mai, responded to this review, May 8, 2013
Thank you very much for your taking the time to write a review on TripAdvisor in regards to your stay at Holiday Inn Chiangmai.

We provide complimentary shuttle service to Night Bazaar Market and Weekend walking street, please feel free to reserve your seat at our concierge team in the Lobby area.

We, at Holiday Inn Chiangmai, strive to provide the highest standard of service therefore and we are overjoyed to read that we have succeeded and that you will be back in the near future.

With kind regards
Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 18, 2013

Stayed 3 nights last week for my first time to Chiang Mai. Start from pick up at Airport, I can feel the staff is helpful. Location is a bit far from noisy shopping area, easy to take tuktuk (100 THB). Always have few line up outside the entrance. However, the

The hotel should review how they wash their cups / glass. We keep found dirty cups / glass in room (bathroom and minibar), and breakfast (juice bar and table). You can find different kind of mark from last usage, e.g. juice, coffee, tea, lipstick, etc.

Room Tip: Check every cups / glass you going to use, no matter in room and cafe. Spare some time (10 mins at...
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nicklow22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnChiangmai, Distribution & Relationship Marketing Executive at Holiday Inn Chiang Mai, responded to this review, May 8, 2013
Thank you very much for your taking the time to write a review on TripAdvisor in regards to your stay at Holiday Inn Chiangmai.

We provide complimentary shuttle service to Night Bazaar Market and Weekend walking street, please feel free to reserve your seat at our concierge team in the Lobby area.

We strive to provide the highest standard of service and appreciate your time in sharing your concerns. We do hope that you will give us the opportunity to welcome you again in the near future.

With best regards,
Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kunming, China
1 review
Reviewed March 16, 2013

i'm trvel in chiang mai, and my friends introduce me to living at holiday inn hotel. i've been here about 2 days. in here the food is good and the service was very nice.The bed was very big, when eaveryday i'm back, the lobby bar 's people always smile and say: sa wa dik."for me. i feel very happy, and everyday i have good mode. thanks their sevices.

Room Tip: Room very nice view,can see the river view.
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  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wang h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnChiangmai, Distribution & Relationship Marketing Executive at Holiday Inn Chiang Mai, responded to this review, May 8, 2013
Thank you very much for your taking the time to write a review on TripAdvisor in regards to your stay and welcome back to Holiday Inn Chiangmai.

We, at Holiday Inn Chiangmai, strive to provide the highest standard of service therefore and we are overjoyed to read that we have succeeded and that you will be back in the near future.

With kind regards
Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
88 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed March 15, 2013

Went with a large golfing group and stayed for 4 days. Checked in the hotel on Loy Kratong night. Wow! the hotel is located next to the river, so there's a great view of the night sky filled with flying lanterns through the night. On the river side there were floating 'kratong' with candles drifting along the river. The hotel organised a festival dinner at the riverside courtyard, with a band and singers playing local music. The atmosphere was great, lasting till 10pm when the lanterns had to stop as we are fairly close to the Chiangmai airport. Location of the hotel is convenient for our purpose but would need a tuktuk to get to the city center and the night market. Rooms are large and breakfast selection is wide. Lobby bar does provide live entertainment on some nights. Overall a great place to stay.

  • Stayed December 2012, traveled with friends
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Helpful?
Thank c2chen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnChiangmai, Distribution & Relationship Marketing Executive at Holiday Inn Chiang Mai, responded to this review, May 8, 2013
Thank you very much for your taking the time to write a review on TripAdvisor in regards to your stay and welcome back to Holiday Inn Chiangmai.

We are located on the bank of Mae Ping River where the major event such Loy Kratong Gala Dinner set up here. From guest room, guest will enjoy the floating lantern over the black sky in the Loy Kratong night usually in November every year.

We, at Holiday Inn Chiangmai, strive to provide the highest standard of service therefore and we are overjoyed to read that we have succeeded and that you will be back in the near future.

Ps, next time don't forget to use our complimentary shuttle service to Night Bazaar Market and Weekend walking street, please feel free to reserve your seat at our concierge team in the Lobby area.

With kind regards
Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hoofddorp, Noord-Holland, Netherlands
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 14, 2013 via mobile

Very good hotel with great rooms, nice view of the Mai Ping river. I stayed here for business twice and can recommend it. Staff are friendly and helpful. The free shuttle service to Lamphun and the airport is very convenient. The location is ok, quiet and easy to get to by tuktuk, but a bit far from the old centre and the night markets. The hotel is popular with Asian tourist (Chinese, Korean, Taiwanese, Japanese) which tend to travel in large groups and can be a bit noisy at times and lead to elevators getting stuck due to too many passengers (no joke!) I have one peeve: the waiting staff seems not to see me when I have my breakfast and I have ended up waving my hand for minutes or getting up and walk across the breakfast room to get my coffee myself. Not a big deal but still a bit annoying. the breakfast itself is pretty good with western (eggs, toast, cereal etc.) and Chinese style (粥)dishes.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank H-JB75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIChiangmai_Hotel, Distribution & Relationship Marketing Executive at Holiday Inn Chiang Mai, responded to this review, March 17, 2013
Dear Khun H-JB75,

Thank you for taking the time to share your feedback at the Holiday Inn Chiangmai. We are glad to hear that you enjoy your stayed with us.

We do have complimentary shuttle service to Night bazaar every evening from 6 pm - 10 pm at the concierge or to Weekend walking street every Sat and Sun.

Regarding to elevators service issue during busy hour, we are on process to upgrade the elevators and target to complete maintenance within 2013.

For the waiting staff, we will investigate into this and inform Restaurant Manager to action immediately.

We, at Holiday Inn Chiangmai, strive to provide the highest standard of service therefore your feedback is invaluable to us. Please rest assured that all comments on Trip Advisor of other guests are absolutely genuine and trustworthy.

We appreciate your time in sharing your concerns, and we do hope that you will give us the opportunity to welcome you again in the near future.

With kind regards,
Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
1 review
Reviewed March 12, 2013

Very good hotel, with spacious, well furnished, with huge beds. The staff is very polite and there is a good view on the river (the location is not too central but doesn’t matter). Inside the hotel we enjoyed an excellent meal in chinese restaurant. According to the quality of accommodation and food, I think the fee we paid in this hotel has been more than reasonable.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarcellabellaSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnChiangmai, Distribution & Relationship Marketing Executive at Holiday Inn Chiang Mai, responded to this review, May 8, 2013
Thank you very much for your taking the time to write a review on TripAdvisor in regards to your stay and welcome back to Holiday Inn Chiangmai.

We, at Holiday Inn Chiangmai, strive to provide the highest standard of service therefore and we are overjoyed to read that we have succeeded and that you will be back in the near future.

Ps, next time don't forget to use our complimentary shuttle service to Night Bazaar Market and Weekend walking street, please feel free to reserve your seat at our concierge team in the Lobby area.

With kind regards
Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Chiang Mai

Property: Holiday Inn Chiang Mai
Address: 318/1 Chiangmai-Lamphun Road | Watket Subdistrict, Chiang Mai 50000, Thailand
Phone Number:
Location: Thailand > Chiang Mai Province > Chiang Mai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#35 Luxury Hotel in Chiang Mai
#39 Family Hotel in Chiang Mai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Chiang Mai 4*
Number of rooms: 526
Official Description (provided by the hotel):
Holiday Inn Chiangmai is ideally located on the banks of the Mae Ping River with easy access to business & shopping districts. It is the only riverside international hotel brand on the Northern bank of Chiangmai with 526 rooms & 25-storeys offering expansive riverside views from both guest & functional rooms. The hotel is only minutes away from the famous temples & the renowned night bazaar. Complimentary Shuttle Services to Night Bazaar, Walking Street, Nimman Road also provided free of charge.Guest Rooms are the largest in Chiangmai & have been designed with every comfort in mind. Every room has beautiful views over the idyllic Mae Ping River & towards Doi Suthep, the sacred mountain or Chiangmai city views. At Holiday Inn®, we guarantee your comfort with a double size for twin bed & pillow menu.Executive Lounge is the latest benefit for guests who stay on the Executive floor with multiple benefits such all day drinks, Happy Hours, free laundry, free Wi-Fi and Express check-in/check-out.China Palace is the most famous Chinese Restaurant in town with superb Dim Sum menu & Shabu Shabu buffet.River Terrace is an all day dining restaurant with daily theme night dinners & an outdoor space.Just a few minutes from the hotel you can explore Chiangmai Night Bazaar, Wiang Kum Kam Historical site, Chiangmai International Airport & shopping malls. Chiang Mai has many places to visit & many activities to do such as Doi Suthep, Chiangmai Zoo & Aquarium, golf or adventurous activities such as jungle flight. ... more   less 
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Also Known As:
Holiday Inn Chiang Mai Hotel Chiang Mai
Chiang Mai Holiday Inn
Sheraton Chiang Mai

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