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Reviewed July 15, 2012

The hotel is conveniently located not far from the centre (the night market can be reached with a 5 minutes tuktuk ride).
We stayed in a clean and spacious room at the 6th floor, enjoyed the welcome drink at the bar and had a wonderful new year's eve dinner by the river-view garden.
There was plenty of food from several different cuisines (Thai, Chinese, Italian ...) and the staff was really nice.
At midnight, lanterns were distributed to all the guests who joined the celebration launching them to a light-crowded sky.
Breakfast was generous with good quality food as you may expect from an International hotel of this category.

Date of stay: January 2012
  • Trip type: Traveled as a couple
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3  Thank Skymax1
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HolidayInnChiangmai, E-Marketing Executive at Holiday Inn ChiangMai, an IHG hotel, responded to this reviewResponded July 18, 2012

Dear Skymax1,

Thank you very much for your taking the time to write a review on Tripadvisor in regards to your stay at Holiday Inn Chiangmai.

We, at Holiday Inn Chiangmai, strive to provide the highest standard of service therefore and we are overjoyed to read that we have succeeded and that you will be back in New Year 's Eve 2013.

With kind regards
Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 4, 2012

All staff were extremely friendly with the service actually over the top (people standing at doors to open them for me isn't my thing although I appreciate the gesture)
The rooms were well priced although all food and drinks were 3-5 times the price of in the city (I understand hotels always charge a bit more but 300-500% is disgraceful).
The pool was so full of chemicals I couldn't go in after the first day due to sore eyes.
Room service was available 24hrs although we got woken up at 130am with them knocking on our door as they had the wrong room and then it took 50min to get some milk as we had no minibar.
The location isn't really walking distance but this is the fault of our travel agent who insisted that was where everything was and wouldn't put us in the old town (where everything actually was). Transport was around 100thb / $3 each way anyway. Overall a good hotel if you want a hotel on a budget with very large and grand rooms and foyers

Date of stay: July 2012
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Thank Clinton M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed July 3, 2012

This is a very good hotel compared to the other holiday inn chains in Asia .the rooms are large and spacious. Very good food and restaurant service. The staff is ok but need little bit of training in politeness. Location is bit out of the way from happening places.since Chiangmai is a small town it is not a prelim with the location. Always ask the price before you get in to tuk tuk in front of the hotel

Amrie Akmal

Date of stay: June 2012
  • Trip type: Traveled with friends
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Thank Amrie Akmal A
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed July 3, 2012

An extremly good renovation of all rooms plus the great Sunday Brunch at the Riverside Terrace restaurant makes this one of the bargains of Chiang Mai-not like the Manadarin Oriental which is too expensive with a disneyland feel .
Here they have put the investment into some great food and wine but the bedrooms are still a bargain too

Room tip: try to face the river on a higher floor
Date of stay: June 2012
  • Trip type: Traveled with family
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1  Thank ronwparker
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed June 24, 2012

Spacious rooms, fantastic views from the windows. Only minus is the old and stained carpet in my room, esp in contrast to the new (and darker colour) carpet in the connecting room.

Date of stay: June 2012
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Thank 12sw
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Management response:Responded June 25, 2012

Thank you very much for your taking the time to write a review on Tripadvisor in regards to your stay at Holiday Inn Chiangmai. We, at Holiday Inn Chiangmai, strive to provide the highest standard of service therefore and we are overjoyed to read that we have succeeded and that you will be back in the near future. The pleasure will be entirely ours to welcome you back.

Report response as inappropriate
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