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“Fantastic value for money!” 5 of 5 bubbles
Review of Mercure Chiang Mai

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Mercure Chiang Mai
Ranked #69 of 374 Hotels in Chiang Mai
London
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Fantastic value for money!”
5 of 5 bubbles Reviewed September 11, 2007

Yes, it is a big hotel and yes, it is located slightly outside the city centre, but it has really fantastic, modern, clean rooms and common areas, helpful staff, a decent size pool and an in-room massage service (and a very convenient shuttle servie to the night market!). Our room was only US$20 per night. - an absolute steal!!!

  • Liked — The price
  • Disliked — The location
  • Stayed July 2007, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank georgeandi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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952 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Wellington
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed May 23, 2007

My partner and myself stayed here for 3 nights in April 2007. This Hotel was comfortable and great value for the price. Breakfast was included in the room and this was always fresh and had lots of choice.

It was a little far away from the main part of town but theres always lots of Taxis driving round picking people up on the side of the road. Usually 20baht per person depending and where your going. And the hotel has free shuttle service to and from the night market.

The highlight of the hotel was the concierge, he was by far the best we have come across. He was always smiling and wanting to help.

Would recommend this hotel for the budget traveller

  • Stayed April 2007, traveled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
4 Thank as14wellington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haarlem, Netherlands
Level Contributor
118 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 268 helpful votes
3 of 5 bubbles Reviewed April 3, 2007

Good price/quality ratio.
The interior of the large size room (with large double bed) is a bit basic and dated. All is in working order though.
Breakfast is decent.
You can get around easily by taking a songtaw (pickup truck with benches) on the road around the corner.
The hotel offers a free shuttle service to the night market on the east side of town (from 7 PM every hour) and back (hourly until 10:10 PM). Otherwise, roughly THB 40-50 (roughly EUR or USD 1) gets you a tuk-tuk or songtaw.
We spent a great day at the Thai Cookery School, and booked a satisfying elephant riding day-trip at the travel guide next to the reception.
Massages were available at the hotel, but for an entire 2 hours only. The fitness equipment was below standard (and some broken).
If you're tired of Thai food, try La Pulcinella da Stefano at the eastern gate of town (side street next to Pharmacy, next to second hand book shop). Really good and affordable, real Italian food (in Chiang Mai!), with friendly service.

  • Liked — big room, shuttle service to night market
  • Disliked — dated interior
  • Stayed March 2007, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
7 Thank Haarlem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed March 18, 2007

My wife and 2 kids (10 and 7 years) stayed here for 3 days.

The location - while a little bit out of town - is ok - right next door to Rimping (spelling?) supermarket and a restaurant.

I booked online on novotels own website and paid 800 baht (plus taxes) a night for a twin room. The beds are sized somewhere between a single and a double and the room was spacious - so although i booked 2 rooms it would have been possible for the 4 of us to stay in one only.

The staff were very friendly and helpful - amongst the best I have experienced in Thailand.

There is a swimming pool but this was a little bit smaller than I would have expected - however the kids still enjoyed splashing around.

We booked a one day elephant safari tour through the hotel front desk and this was great - would recommend it.

  • Liked — The cleaniliness, the service and the price
  • Disliked — swimming pool a bit small
  • Stayed March 2007, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank slimboyfat06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york, ny
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed January 25, 2007

overall, it was a great stay while exploring chiang mai. it's located in a section north of the city center (the old city of Chiang Mai has a wall around it). the rooms are clean and spacious like other novotel properties in thailand. the front desk was friendly and helpful. we would ask them to write local addresses or restaurant names in thai so the taxi drivers know where to take us. the neighborhood it is located in is a bit drab, and the city itself isn't really a walkable one (narrow or non-existent sidewalks with lots of traffic). we had to take a "songtiew" (one of those red pickups with the benches in the back) for hire around the corner in order to go to the night bazaar (which is a must for any souvenir buyer). the breakfast buffet was pretty good. the bottom line: excellent value hotel, but a bit of an out-of-way location.

  • Liked — price
  • Disliked — location
  • Stayed January 2007, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank kcw732
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riyadh, Saudi Arabia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed October 2, 2006

The Staff makes this hotel great. Reserved online for a king-size bed but was given 2 twins on check-in. The next day we inquired about it again and was told none available. We saw one in a room being cleaned and inquired giving the room number and was called back and told we could move into that room. Aside from the initial experience, the staff from the doormen up to the maids were wonderful. The front desk was helpful in helping was fine a specific places we were looking for, even drawing directions. Novotel is an older hotel that has been renovated. The rooms are of good size, clean and without odor. The air-condtion works well and the room comfortable. Breakfast is of a small variety but good, hot and delicious. The waitresses even begin to prepare our favorite table after a few days. The tour desk was excellent in arranging tours as not to tire us out. The guides were good too. There are buses to take you to and from the night market from 6-10 pm. (reserve at desk) Overall, a really nice experience at a really nice hotel made possible by the staff.

  • Liked — Helpful staff
  • Disliked — nothing
  • Tips/Secrets — Ask for what you want.
  • Stayed September 2006, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
5 Thank Bee11211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester, England
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
5 of 5 bubbles Reviewed June 6, 2006

Stayed here with husband and 2 children 9 and 11 years for two nights. We got an excellent rate on the internet and paid about 1800 bht for 2 nights in one room. It was amazing to be able to get one room in Thailand for all of us. We had requested a large bed. It was so large we could all sleep in it really comfortably, it was the size of two double beds pushed together. The rooms were clean and tidy. The pool was a reasonable size and well presented with nice sun beds. If I had to say a negative comment about the hotel it would be the price of the drinks at the pool bar. We paid 40bht plus plus for a can of pop, which cost 13 bht in the supermarket next door. I paid less than that for a coke at the Shearaton. The hotel also run a courtesty bus to the night markets which was very useful to carry all your shopping.

  • Stayed June 2006
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
10 Thank poshcat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Chiang Mai

Property: Mercure Chiang Mai
Address: 183 Changpuak Road | Sri Poom, Chiang Mai 50200, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#43 Luxury Hotel in Chiang Mai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Chiang Mai 4*
Number of rooms: 159
Official Description (provided by the hotel):
Located in the center of Chiang Mai, the second largest city in Thailand and only 10 minutes from the airport. Mercure Chiang Mai offers you comfortable rooms with free WiFi for your business and leisure stay. Book conferences, seminars and social events for up to 600 people with parking available. Our restaurant and bars will tempt you with a range of delicious dishes and a relaxing atmosphere. Supermarket and banks are available next door. ... more   less 
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Also Known As:
Mercure Chiang Mai Hotel Chiang Mai
Accor Chiang Mai
Novotel Chiang Mai
Chiang Mai Mercure
Chiang Mai Novotel

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