We were SOOO lucky to have literally chanced upon Jason's small shop on Loi Kroh!
The place seems rather small (it's right beside a massage place), but it seemed that every time we passed by, there were new customers booking tours (which made us happy -- we were glad to see Jason have so many customers)!
We booked two tours through them. One of them was the Jungle Flight thing, which was just alright. Although it was pricey, Jason definitely gave us the best price we could find. He was also really concerned that we'd have fun.
The other tour was the half-day Mahout/Elephant Tour, which I 110% recommend! My friend and I were really concerned about finding an elephant camp that treated their elephants well. We also wanted the full experience and so we didn't want to go on one of those tours where you just ride around on a metal chair. Jason assured us that the company had a special tie-up with his, and that they treated their elephants very well. And he wasn't wrong at all. I think the elephants were the highlight of our Chiang Mai trip. And it was BY FAR the best price in town!
I'm writing this review because of Jason. We knew we liked him when he pointed us to the cheapest money changer in town (Super Rich). Then we decided to book tours with him, which we were super happy with. But this guy seriously went the extra mile. When we were biking around the city (like two dumb/lost tourists) and he saw us from his motorbike, he turned around so he could say hello to me and my friend, and to greet my friend happy birthday (he remembered)! And then a few days later he found out we were heading to Doi Suthep really late (right before closing), and he said "if you can't find a ride back, please call me!" And I'm sure that, if we couldn't find a ride, he definitely would've found a way to pick us up.
It was nice being in a foreign city but still feeling like you had a friend you could rely on if you needed something.
Book with this guy. Prices were much lower than other places (ESPECIALLY compared to prices online -- don't even think of booking online), he answered his phone right away, he gave us all the facts re: the tours (even made little checklists of what to bring) and he was just such a genuinely nice guy.
Oh don't forget to haggle though :p It's just the name of the game in Thailand!