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“Alright rooms, terrible food and horrible service”

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Singha Montra Lanna Boutique Style
Ranked #172 of 906 Specialty Lodging in Chiang Mai
Reviewed February 3, 2013

My family and I stayed at the hotel a few nights ago we did book for 5 nights but only stayed 2 and then changed hotels. The rooms were alright but there was Mosquitos everywhere the food service was terrible the food was always cold and the breakfast never refilled the food so there way hardly anything, the service was bad nobody could really speak English so it was hard. Overall I don't reccomend to stay here and if you do find somewhere else to eat.

  • Stayed: February 2013
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1  Thank Hollykate4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singhamontra L, General Manager at Singha Montra Lanna Boutique Style, responded to this reviewResponded February 19, 2013

Thank you kindly for you recommendation .It's very use full for us to improve our service .We will try our best in services and we hope for the best in the future that you are always the most welcome.
regard,

Wantawee chokchai
Assistant Manager

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119 - 125 of 185 reviews

Reviewed February 3, 2013

we booked 4 nights and only stayed 1.... after 40 years of travelling this is the worst hotel we have ever stayed in! It was just filthy, the only positive was the clean bed linen. There were gaps around all the windows, which was a worry because of all the mosquitoes. The breakfast room carpet was absolutely filthy... was beige, now black! We could not bring ourselves to eat a thing. It is in a very run down area & the house next door has a cockrel which wakes you up at 4am, together with a dog that barks throughout the night. I really don't know who is writing the reviews for this hotel on this website... it can't be genuine guests, please don't be mislead by the photo's.

  • Stayed: December 2012, traveled on business
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2  Thank welltravelled125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singhamontra L, General Manager at Singha Montra Lanna Boutique Style, responded to this reviewResponded February 19, 2013

Thank you kindly for you recommendation .It's very use full for us to improve our service .We will try our best in services and we hope for the best in the future that you are always the most welcome.
regard,

Wantawee chokchai
Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 31, 2013

This hotel was our favorite part of the trip. We booked it and kept looking back online to see if the Lanna Suite really was the lowest priced option and if it really did have a Jacuzzi tub. It does! The hotel is very nice, especially for Chiang Mai. Our room was clean and huge! The hotel doesn't have a lot of extra amenities and is no chain hotel. A bit dark at night because of poor lighting and no iron in the room (weird). Overall though we loved staying here and will come back again. A great retreat away. The location is a bit far out of town which we loved, it was quieter and more peaceful. If you want a hotel that is close to all the action then this isn't it. Although it is out a bit the hotel usually has a car or minivan that can get you anywhere for 100 baht. When coming back from most places the Tuk Tuk is also 100 baht. In Chiang Mai we found that you always seem to go out somewhere for a tour and almost every company or attraction will pick you up at the hotel so it is super easy. Definitely recommend this hotel and we will be coming back!

Room Tip: Rooms wrap around. Rooms in front have street noise. Rooms in back have chicken and rooster noise.
See more room tips
  • Stayed: January 2013, traveled as a couple
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Thank Matthew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singhamontra L, Front Office Manager at Singha Montra Lanna Boutique Style, responded to this reviewResponded April 2, 2013

Dear Valued Guest,

Warm greetings and thank you for having chosen Singha Montra Lanna Boutique Chiang Mai as the hotel of choice for your recent stay. We also thank you for having taken the time to share your views of your recent stay at our hotel.

We are delighted to read that you were overall enjoyed staying with us. We also do take note of your added feedback much appreciated.

We do look forward to welcoming you back to Sigha Montra Lanna Boutique Chiang Mai very soon.

Kind regards,
Praphon.P
Front Office Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 30, 2013 via mobile

Stayed in the singha Montra room, the room was massive and beautifully decorated with northern Thai artwork, and the spa on the balcony was big enough for four people. It's a small hotel with only 4 rooms in each level so the staff can really focus on cleanliness and providing quality service.
Location is out of the way. But taxis are plentiful and cheap. So it wasn't an issue.
I really enjoyed my stay here and highly recommend it if visiting Chiang mai.

  • Stayed: January 2013
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Thank Skymania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singhamontra L, Front Office Manager at Singha Montra Lanna Boutique Style, responded to this reviewResponded April 2, 2013

Dear Valued Guest,

Warm greetings and thank you for having chosen Singha Montra Lanna Boutique Chiang Mai as the hotel of choice for your recent stay. We also thank you for having taken the time to share your views of your recent stay at our hotel.

We are delighted to read that you were overall enjoyed staying with us. We also do take note of your added feedback much appreciated.

We do look forward to welcoming you back to Sigha Montra Lanna Boutique Chiang Mai very soon.

Kind regards,
Praphon.P
Front Office Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 9, 2013

The room is gorgeous and very spacious. The furniture is aesthetic. The staff are amazing. Their service was prompt and efficient; very helpful. I love this place and when I visit Chiangmai again, I will surely return to this amazing hotel.

  • Stayed: December 2012, traveled with family
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3  Thank azmina m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singhamontra L, Front Office Manager at Singha Montra Lanna Boutique Style, responded to this reviewResponded April 2, 2013

Dear Valued Guest,

Warm greetings and thank you for having chosen Singha Montra Lanna Boutique Chiang Mai as the hotel of choice for your recent stay. We also thank you for having taken the time to share your views of your recent stay at our hotel.

We are delighted to read that you were overall enjoyed staying with us. We also do take note of your added feedback much appreciated.

We do look forward to welcoming you back to Sigha Montra Lanna Boutique Chiang Mai very soon.

Kind regards,
Praphon.P
Front Office Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 4, 2013

This hotel is by far the most stunning hotel we have stayed in. The decor throughout is palatial and gives an extremely "Thai" experience. We were in a Lanna Suite (I think! - One above the basic). The room had a huge hall with loads of storage, a massive bedroom with seating area and flat screen television (although ours didn't work on our visit) and a huge bathroom complete with jacuzzi and separate shower room.

The staff were extremely helpful - during our time in Chiang Mai we went to Tiger Kingdom, Doi Suthep, a cookery course and zip-lining and we organised it all through the hotel. The reception and breakfast staff were very attentive particular the manager (apologies can't remember his name) who gave us great restaurant and bar recommendations.

Pool is beautiful but doesn't get much sun in the seating area and if the hotel is busier they will need to add seating, however Chiang Mai is a busy holiday so didn't effect us too much!

Breakfast was lovely and a great selection.

Note: Hotel is quiet, maybe it wasn't full but if you want atmosphere and other people around the hotel this may not be for you.

Note 2: There isn't much around the hotel itself and unless you are up for a decent walk in and out of town you are relying on transport. The hotel do offer a car service however which is 100/200Baht into the center. It didn't effect us too much but if you have a few hours to kill between one activity and the next you tend to laze around in your room where if you were more central you might go for a stroll etc.

  • Stayed: November 2012, traveled as a couple
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2  Thank Emma M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 20, 2012 via mobile

This place is amazing and the staff are outstanding. Our room was gorgeous with a HUGE jacuzzi on our balcony!

Moreover the staff are phenomenal. I was bitten by Mosquitos on my face, where my eye swelled up as a consequence. The staff drove me to the hospital and ensured that I was seen to quickly so I could catch my flight later. I was seen within the hour. They settled my nerves and reassured me throughout the whole process.

I would personally like to thank "A" and "Ming". Also their manager who's name I can't remember, who told the girls to look after me. Had it not been for the them , then I wound ha de been in problems and their concern was genuine. They didn't even want a tip!!

I'd definitely come back to this hotel. I can't sing their praises highly enough.

  • Stayed: November 2012
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1  Thank Sheneenm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Singha Montra Lanna Boutique Style

Address: 9/1-2 Sriping Mueang Rd. soi 3 | Changklan, Chiang Mai 50000, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #172 of 906 Specialty Lodging in Chiang Mai
Price Range: $69 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Singha Montra Lanna Boutique Style 4*
Number of rooms: 20
Official Description (provided by the hotel):
The Hotel is a boutique style, designed and built by applying from Northern Royal Palace and the classical Lanna cultural arts with Laxury Jacuzzi Outdoor in every Guest Room.Impressive view of Suthep Moutain and Gold Pagodas.The Hotel is beautifully surrounded by the old Lanna cultural Arts in the Waulai community such as the old beautiful Temples, silver wares, wood curving shops. Near Chiang Mai International Airport.Half Day : Program : Singha – 01Doi Suthep Temple & Hmong Hill Tribe Village Visit the most beautiful and the sacred temple situated on Suthep Mountain.The contains the holy relic of the Lord Buddha. Until became Chiang Mai’s famous tourist attraction since it is a must go place tourists both Thais and foreigners who visit Chiang Mai. At the temple, you can see a panoramic view of Chiang Mai city at 3,500 feet above the sea level. You can also find a 306- stair case which you can walk up the temple or you can go up the temple by an elevator. After that visit Meo Hilltribe village at Doi Pui. Visit the museum and learn their history and lifestyles. And also we provide A supreme Private Tour included: English speaking Guide, VIP Van 9 seat with leather cover / 3 point safety belt/ Drinking water/Cold towel for refreshment/First aid kit box , Transportation Fee , insurance 1,000,000 THB for each person. ... more   less 
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