Positives: Beautiful rooms, getting a similar room at thier promotional rates would be impossible.
Negatives: There was no master switch to turn off all the lights when you go to bed and there are very many lights, and switches. The jacuzzi is massive and takes forever to fill. This hotel is still a work in progress so there may be construction of various types going on.
We were supposed to be picked up at the airport but they were very late.
There seem to be a lack of protocols. When I noted there was no electric jug in my room, they searched around the room for it before getting another, there need to be a place for everything so it can be established if it is there or not. No one seemed to take responsibility for the area around the pool. There was the same ashtray with one cigarette but on a table for a few days beside the same small dirty glass. Used towels left on the loungers seen to stay there all day, even though it was clear that guess had left for a long time. They put out 3 clean towels at a time. When using the pool on an unusually busy time I called out to the front dest, only a few meter from the pool, we needed more towels. They asked how many when I said 3 they looked at me incredulously and asked "you need 3 towels" I needed 1 but there were other guests there too! At breakfast, the severing containers are too small. There are serving of breakfast cereal but enough for one so if two people want the same type its bad luck, It takes an age to get coffee and you are not going to get a second cup. The guy in-charge of breakfast doesn't refill anything until its empty (no anticipation here)
Over all despite the very comfortable rooms, mostly friendly staff, and excellent value, I was often frustrated and didn't fell relaxed or cared for here.
- Official Description (provided by the hotel):
- The Hotel is a boutique style, designed and built by applying from Northern Royal Palace and the classical Lanna cultural arts with Laxury Jacuzzi Outdoor in every Guest Room.Impressive view of Suthep Moutain and Gold Pagodas.The Hotel is beautifully surrounded by the old Lanna cultural Arts in the Waulai community such as the old beautiful Temples, silver wares, wood curving shops. Near Chiang Mai International Airport.Half Day : Program : Singha – 01Doi Suthep Temple & Hmong Hill Tribe Village Visit the most beautiful and the sacred temple situated on Suthep Mountain.The contains the holy relic of the Lord Buddha. Until became Chiang Mai’s famous tourist attraction since it is a must go place tourists both Thais and foreigners who visit Chiang Mai. At the temple, you can see a panoramic view of Chiang Mai city at 3,500 feet above the sea level. You can also find a 306- stair case which you can walk up the temple or you can go up the temple by an elevator. After that visit Meo Hilltribe village at Doi Pui. Visit the museum and learn their history and lifestyles. And also we provide A supreme Private Tour included: English speaking Guide, VIP Van 9 seat with leather cover / 3 point safety belt/ Drinking water/Cold towel for refreshment/First aid kit box , Transportation Fee , insurance 1,000,000 THB for each person. ... more less
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