We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Disappointing” 2 of 5 bubbles
Review of Nimman Mai Design Hotel by Compass Hospitality

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Nimman Mai Design Hotel by Compass Hospitality
Ranked #67 of 374 Hotels in Chiang Mai
Level Contributor
58 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Disappointing”
2 of 5 bubbles Reviewed December 24, 2013 via mobile

Travel preparations were made in time , booking was confirmed, flight was perfectly arriving on time. But then the hazel started:
Pick up at the chiang main airport did simply not work, although confirmed through e mail and also verbally through two phone calls nobody was there. It needed another couple of expensive calls from my overseas mobile phone to finally get a car and two friendly hotel staff managed I get us to the hotel.
But then the 2nd negative surprise : the room on the top floor (8), was everything else but tidy. In the bathroom the water sink in the shower was full of hair, so was the entire bathroom floor. The glass door of the bathroom also seems never having received a proper cleaning. We were offered another room, but this one was extremely smelly, we could not even think of staying one night there. Thirdly, a good hotel will tell you in advance, when there are ongoing construction works nearby. And? There were heavy and noisy works indeed, but nobody informed us before. Three disappointment too much for a start in a relaxing holiday. We left this compound and luckily found another place to stay. I hope, the manager understands this as a constructive critic to help him to improve in the interest of those guest to follow after us, which I wish him very much.

Stayed December 2013, traveled as a couple
Helpful?
Thank Wolfgang S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NimmanMaiHotel, Owner at Nimman Mai Design Hotel by Compass Hospitality, responded to this review, January 27, 2014
Dear Our Precious Guest,
Thank you for taking the time to share with us your experience at the Nimman Mai? Design Hotel through Tripadvisor. We would like to apologize for all the inconvenience you had during your stay. Our aim is to provide excellent services to all our guests. You are very important to us and we appreciate very much your loyalty. Once again, we will apologize and sincerely hope we can gain back your trust. I will be paying more attention to all circumstances. We are very much looking forward to welcoming you back in Nimman Mai? Design Hotel.
With best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

252 reviews from our community

Traveler rating
    61
    121
    48
    18
    4
See reviews for
42
91
24
14
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Thai first
  • Any
English first
Bangkok, Thailand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed December 13, 2013

I was there in November and stayed for 3 nights. 2 ladies at reception were great. They provided us a lovely room also many good tips to travel in Chiangmai.
Location is also in the middle of Nimman hemin road where you can find many good restaurant and coffee shop.
At breakfast room. not so variety food but good enough for us. F&B staff are ready to service with smile on their face.

only 1 comment for hotel to be improved is the room cleanliness.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Noonnina Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NimmanMaiHotel, Owner at Nimman Mai Design Hotel by Compass Hospitality, responded to this review, January 27, 2014
Dear Our Precious Guest,
Thank you for taking the time to post a review about your recent stay at Nimman Mai? Design Hotel. We are happy you enjoyed your stay and very happy to hear your comments about our breakfast varieties. Please rest assured this issue has been dealt with. We hope to be of service to you in the future.
Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Pablo, California, United States
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed December 7, 2013 via mobile

I had a great stay. The room was big, clean and had a soaker tub! The breakfast buffet was good everyday and the staff was fantastic. It was about a 5 min walk to some great restaurants and shops on Nimman. I will stay here again.

Stayed November 2013, traveled solo
Helpful?
Thank Floss B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NimmanMaiHotel, Owner at Nimman Mai Design Hotel by Compass Hospitality, responded to this review, January 27, 2014
Dear Our Precious Guest,
Thank you for your kind comments and compliments. We are all delighted that you enjoyed your stay in Nimman Mai? Design Hotel and look forward to welcoming you back again soon.
With best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed November 21, 2013

Nice hotel with good service. I arrived at the hotel around 10am and they let me check in without me having to ask for an early check in. The room is very nice and espcially the bed is REALLY comfortable. However, the breakfast is just only average, not much choice. The price is a little bit too high though.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Arporn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NimmanMaiHotel, Owner at Nimman Mai Design Hotel by Compass Hospitality, responded to this review, November 27, 2013
Dear Guest,
Thank you very much for your kind review and compliments. We hope there will be a possibility to welcome you back to our hotel soon in the future.
With kindest regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed November 16, 2013

Stayed here for 2 nights, the location of this hotel is quite good if you like Chiang Mai night life, there are pubs around by walking distance.

Staff are nice.

The only thing we do not like is the cleanliness, I thought I dropped something under the bed so I looked around and find lots of dust under the bed but over all is okay for me.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank panzonal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NimmanMaiHotel, Manager at Nimman Mai Design Hotel by Compass Hospitality, responded to this review, November 27, 2013
Dear Guest,

Thank you for taking the time to complete the Trip Advisor on-line guest survey following your recent visit to our Nimman Mai? Design Hotel.

We would like in the first instance to convey our most sincere apologies for the inconvenience that you have encountered during your last stay at our Hotel about our services and we would like to inform you that our Department Managers are already taking the necessary corrective measures to prevent this type of occurrences in the future.

We sincerely hope that you will give us the opportunity of changing the less positive impression with which you have left our Hotel, and we look forward to welcoming you back to Nimman Mai? Design Hotel in the near future.


Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed November 6, 2013

My partner and myself stayed at the hotel in October and found the staff to be very helpful, the room was well appointed and each floor had a different decor and well worth looking at all the floors, the services were excellent, both of us travel a lot with our business and so we stay in different hotels and apartments. This was a private trip to relax at Chiang Mai.

We would highly recommend this hotel and will be staying there again in a few months when we return to Chiang Mai

Room Tip: Our room was excellent and I would guess that all other rooms would be the same, we stayed on the 4t...
See more room tips
  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Chris H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NimmanMaiHotel, Owner at Nimman Mai Design Hotel by Compass Hospitality, responded to this review, November 27, 2013
Dear Guest,

Thank you for your feedback. We are really happy to receive your reviews. We are committed to providing the highest level of service to all of our customers, and we take your feedback seriously. Once again thank you very much for your kind words. We will be looking forward to your next stay with us.


Best Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Level Contributor
142 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed October 26, 2013

I had a business for a day in chiangmai and stay for a night. I got a recommendation from a friend to try out this new hotel. The hotel is located in the city but pretty far to walk to the walking street. The room is nice. Breakfast is ok, not a huge variety.

  • Stayed September 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank asdaSap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NimmanMaiHotel, Owner at Nimman Mai Design Hotel by Compass Hospitality, responded to this review, November 27, 2013
Dear Our Precious Guest,
We would like to say thank you very very much for your comments and we really do appreciate that you have had a good time while your staying with us. We look forward to welcome you in near future.
Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Chiang Mai hotels
0.1 mi away
Art Mai Gallery Nimman Hotel Chiang Mai By Compass Hospitality
0.4 mi away
X2 Vibe Chiang Mai Decem Hotel
X2 Vibe Chiang Mai Decem Hotel
#85 of 374 in Chiang Mai
4.0 of 5 bubbles 84 reviews
0.4 mi away
BED Nimman Hotel
BED Nimman Hotel
#6 of 374 in Chiang Mai
4.5 of 5 bubbles 360 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Yantarasiri Resort
Yantarasiri Resort
#149 of 374 in Chiang Mai
4.0 of 5 bubbles 326 reviews
0.0 mi away
Sanae Hotel
Sanae Hotel
#81 of 374 in Chiang Mai
4.5 of 5 bubbles 34 reviews
0.4 mi away
Cmor Hotel Chiang Mai by Andacura
Show Prices
Show Prices
Show Prices

Been to Nimman Mai Design Hotel by Compass Hospitality? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Nimman Mai Design Hotel by Compass Hospitality

Property: Nimman Mai Design Hotel by Compass Hospitality
Address: 2/1 Soi 2 Sukkasem, Nimmanhemin Road | Suthep, Chiang Mai 50200, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #67 of 374 Hotels in Chiang Mai
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Nimman Mai Design Hotel by Compass Hospitality 3.5*
Number of rooms: 56
Official Description (provided by the hotel):
Nimman Mai? Design Hotel is a new kid on the block created as the trendy space for vogue travelers, nicely located on the Nimmanhaemin Road, one of the greatest hip venues in Chiang Mai, Thailand. Offering an entirely new experience with creations of a new 8 floor building rising to the blue sky shift to conceptual of stylish silk pattern that reflect on every dimension of the structure. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Agoda and Travelocity so you can book your Nimman Mai Design Hotel by Compass Hospitality reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing