I booked the hotel in Agoda, "Lanna Boutique Resort" in Chiangmai.
I couldn't believe that they gave me the small and new painting smell superior room and insisted that that room is deluxe. I booked the new year eve night at that hotel at a higher price than their normal rate, but I couldn't feel any value of it ($69).
They just finished a new building. Here I want to complain about their new "deluxe room" they provided. It has huge difference with what they describe on their website.
1.no hairdryer in their so-called "deluxe" room. In the end, they said the staffs forgot to put the hairdryer on that floor. hey, I asked for hairdryer and they couldn't find any to provide me!!!
2.no telephone in their so-called "deluxe" room
3.no kettle in their so-called "deluxe" room
4.no slipper in their so-called "deluxe" room
5.the room is so small just like the superior room in the picture.
6.the room is full of the painting smell, they only could give us a aroma spray!!! and said just try it.
7.the gold paint on bed head is still wet!! my arm got paints on it!!
8.never expect too much with their breakfast, only orange juice, scramble eggs,toast, hotdog, fried eggs. no vegetable, no any fruit. and you could see many flies rest on the juice bottle.
9.they didn't provide the wireless password while checked in, and I have to ask them on person because there is no telephone in the room
This is a hotel I WOULD never come back AGAIN, even they provide me discount for the next stay.
- Official Description (provided by the hotel):
- Lanna boutique resort is a luxury boutique hotel designed in Northern Thai Lanna style conveniently located near the old city, where shopping and cultural attractions are within walking distance. Lanna boutique resort offers its guests the location, style and service, all at affordable price. Lanna boutique resort’s low-price architectural style is distinctly northern Thai lanna style, with a resort feel. The hotel’s 24 hours reception and tour assistances provide further convenience. There are internet access and facilities. Thai massage, sauna room, steam room and swimming pool are provided for you. As you enter Lanna boutique resort through the lobby, past the open area, the mood gently evolves from traditional lanna feel to present, but more contemporary style with touches of typical Chiang Mai. Arriving on time to Chiang Mai International Airport is possible because Lanna boutique resort is 5 kilometers away. ... more less
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