I stayed in a private room for 4 nights and my first room was really really dirty, with gypsy moths hanging above the door and in the bathroom. There were cobwebs in every corner. I told them my concerns about the moths and they switched me to a MUCH better room that was clean and comfortable. I think my first room was a bit of a fluke. It was a great room for the price and I have nothing to complain about with that. My thing is that I think the place is meant for a different crowd - the backpacking around SE Asia crowd, while I am more of an older flashpacker on an around the world. Lots of people absolutely love it, and I can see why, it just wasn't my style. The staff are really nice though, and it wasn't a bad stay by any means, particularly for the price.
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