This is a great hotel. The location is out of the main city but very close to the airport which is great if you want to be away from the city's hussle and bussle. You can get tuk tuks or taxis in to the city easily enough. The rooms and the decor are all lovely. There are two pools which is great, unfortunately they were a bit cold for us to use. The only thing that let the hotel down are the staff and the service.
We had arranged and confirmed ( twice ) a collection from the airport. When we arrived there was no one there to collect us and when we rang the hotel, they thought we had already stayed there! There was no real apology, which is not really what we had come to expect. We ate in the hotel the first night and the food was not great, I would not recommend the restaurant.
We then had an incident where they tried to over charge us when checking out and basically accused us of lying! It is such a shame as the hotel itself is lovely, just need a bit more training on customer service. Also whist we stayed there in Feb there was construction work that woke us up at 6.30 - you may want to check that this has finished if you are light sleepers.
- Official Description (provided by the hotel):
- Sheik Istana is ideally situated on the Ping River, the main river that runs through the city, in one of the most beautiful locations in Chiang Mai. All attraction areas are all within easy reach. The design of the 35 luxuriously appointed guest rooms was inspired by Moroccan and Asian architecture, making the hotel ideally suited for a romantic getaway or honeymoon; its convenient location and beautiful, cosy and elegant atmosphere will however equally appeal to business people. Relax and take in the stunning views of Wat Chedi Lium, one of the ancient temples in Wiang Kum Kam,from your guestroom terrace and have yourself pampered by our friendly and professional staff. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Agoda, Priceline, Travelocity, Hotwire, Orbitz, Ctrip TA, TripOnline SA, Cancelon, Cheap Tickets, Hotel.de, getaroom.com and HotelQuickly so you can book your Sheik Istana Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.