My general rating for this hotel is really 4.5 stars-very very good since it is just a bit too far from town, but they get .5 more for far and away service that was beyond expectation. I have left an expensive object in my room at check out, only discovered once I arrived in my hotel in Bangkok. I sent an email not expecting much (and after 9pm) and by 10pm I got a phone call and they said they'd overnight ship it to me without charge. I offered to pay the shipping, but they insisted. Another example: after I booked my room online I had another question, so I sent a quick email requesting a car pick up from airport. They responded the next day promptly and confirmed. The pickup was in a nice BMW sedan, very new...which is always nice. It cost about USD $8. From front desk, to restaurant staff to gym staff everyone was extremely courteous and helpful.
This hotel only opened in September 2011 and the room I was in was just about perfect. I was on the 2nd floor facing the Ping River and maybe I higher floor would be better, but I had no complaints. Check out the photos for pics of the room. I ate a couple times at the moroccan specialty restaurant and the moroccan food was just amazing if you feel like a break from Thai food (they have Thai food also). The gym and pool are also adequate for this size hotel although not quite up to the standard of a high-end international chain hotel.
If you're looking to stay outside of the city centre (but only 5-10 min taxi away), then this is the place. They do have bikes to use for free for 3 hrs then a small fee after that and they do some free shuttles into town on a regular schedule (although you need to find your own way back).
- Official Description (provided by the hotel):
- Sheik Istana is ideally situated on the Ping River, the main river that runs through the city, in one of the most beautiful locations in Chiang Mai. All attraction areas are all within easy reach. The design of the 35 luxuriously appointed guest rooms was inspired by Moroccan and Asian architecture, making the hotel ideally suited for a romantic getaway or honeymoon; its convenient location and beautiful, cosy and elegant atmosphere will however equally appeal to business people. Relax and take in the stunning views of Wat Chedi Lium, one of the ancient temples in Wiang Kum Kam,from your guestroom terrace and have yourself pampered by our friendly and professional staff. ... more less
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