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2 - 7 of 8 reviews
Reviewed May 1, 2019

Located on the edge of Ping riverside, this property takes you back in time. Truly a resurrection of Lana architecture with typical wood centric decor and ancient thai themed paintings. A well curated reception area, beautiful pool , poolside restaurant and a gym offer great utility.. Very friendly, courteous and helpful staff are the hallmark of this resort. The main city area is just a short cab ride from here though shops and food options are in the vicinity. Look no further for heritage thai hospitality.

Date of stay: March 2019
Thank Udayashanker B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karma_Group, Manager at Karma Chang, responded to this reviewResponded May 1, 2019

Dear Udayashanker B,

Thank you very much for taking the time to review your stay at Karma Chang Chiang Mai.

It was a pleasure serving you to stay with us and really appreciated your highly reviews. I am very pleased to hear that you had a great time with our property,

Thank you once again for your wonderful review. I look forward to the pleasure of welcoming you back again.


Kind regards,
Noi Utida
Area Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 24, 2019 via mobile

New to the Karma group.
Not really ready for business. Surely will be upgraded but presently unacceptable.
Local TV channels only (6) on a 32” that’s about 20ft from the bedhead.
Top floor room w aircon that couldn’t cope w heat.
No cold water relief as also affected by heat.
Booked for 7 nights survived 1 .
No complaints about staff, food and other amenities.

Date of stay: April 2019
Trip type: Traveled as a couple
Thank jseven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karma_Group, Manager at Karma Chang, responded to this reviewResponded April 25, 2019

Dear jseven,

Thank you for sharing your feedback about your stayed experience with us.

We regret to learn of unpleasant experience from you and we sincerely wish to apologize for the discomfort and inconvenience caused you during your stay.

We have well noted that the property is in need of maintenance and renovations.
In light of your constructive criticism, we are taking every action necessary to improve the quality of our services and I would like to apologize sincerely for any inconvenience caused.

Once again, please accept our profound apologies and we look forward to welcoming you again, giving us another opportunity to serve you better.

Yours sincerely,
Noi Utida
Area Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 13, 2019

This was a such a welcoming and relaxing time that Karma Chang Athitan fully supported to make it memorable for ever for us. a short journey from airport brought us to the nice looking not so big hotel with a resort like green environment.

a swift transportation from Chang Mai international airport , a warm welcome and a well handled check-in made us feel welcome. The polite staff at Reception made the wait for room allotment bearable.

The food was excellent and the service was very efficient and always with a smile. though we are vegetarians , the food served was delicious. They prepared delicious vegetarian food that was off the menu and we shall remain grateful for this gesture.

the ground floor rooms that were allotted to us were small but they have an old world charm with necessary woodwork and beautiful hand drawn paintings adding to the ambiance of the room

The various day trips were efficiently arranged and conducted very professionally by the front desk staff. the politeness and the service with the smiling faces shall be remembered for long . My wife and I enjoyed our stay and the site seeing trips.

all in all a very pleasant experience and we would surely return

Room tip: ground floor rooms preferable for elderly guests
Date of stay: March 2019
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank Amrut D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karma_Group, Manager at Karma Chang, responded to this reviewResponded April 13, 2019

Dear amrujay,

Thank you very much for taking the time to review your stay at Karma Chang Chiang Mai.

It was a pleasure serving you to stay with us and really appreciated your highly reviews. I am very pleased to hear that you had a great time with our property,

Thank you once again for your wonderful review. I look forward to the pleasure of welcoming you back again.


Kind regards,
Noi Utida
Area Resort Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 12, 2019 via mobile

My husband, teenage daughter, teenage son and myself enjoyed a magnificent week at Karma Chang earlier this month.

We were so overjoyed by the welcome we received from the incredible staff. Bird at the front desk was so helpful and accommodating - she really is a credit to the company! MeeMii in the restaurant made sure we had everything we needed and was such a pleasure to talk to - I cried when I had to say goodbye to her. Riyan was so kind to us, even giving us the chance to experience Bella Vista, Karma’s other location in Chiang Mai.

We spent one night at Bella Vista, where we had the chance to interact with elephants on two separate occasions, just a golf-cart ride away from the resort - thank you so much to Yui!

We quickly returned to Chang however, because we missed its close proximity to town and the many amazing markets, the access to Grab cars to take us wherever we wanted to go and more importantly, the staff!

We felt so blessed that Riyan and his father Hadgin (Manager) were so considerate and determined to make sure our visit to Chiang Mai was perfect - and it was.

We will definitely be back and can’t wait to see our friends at Chang again soon.

WALKER Family

Date of stay: April 2019
Trip type: Traveled with family
Thank swa71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karma_Group, Manager at Karma Chang, responded to this reviewResponded April 12, 2019

Dear swa71,

We truly appreciate you taking the time to review your stayed at Karma Chang Chiang Mai.

We are delighted to hear that you had a great stay and enjoyed all aspects of our resort.

I will share your comments among our team and assure that to make possible way to make your stay even better for the rest of your stay with us.

Once again thank you very much for your wonderful review and hope to have a chance to welcoming you back in the near future.

Yours sincerely,

Noi Utida
Area Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 4, 2019 via mobile

This is a gem! A small personalised complex, freshly renovated in traditional style, and a friendly warm welcoming...this is home away from home material...in Northern Thailand! Nice pool area, pool bar and restuarant area, with a dmall gym if you get motivated. Beautifully located on the rivers edge just a stone skip to the heart of Chiang Mai...where arts, music, food, shopping and markets await! Rooms are fresh, spacious, and well maintained with everything you could want for your stay. Transfers were well organised, staff super helpful and interested in making sure you have all the inside info you need for a great stay, and overall this was a really peaceful spot which is surprising given the central location. This hotel is a classic beauty that incites intrigue about the original Lanna styles and life of Northern Thailand.

Date of stay: April 2019
Trip type: Traveled as a couple
1  Thank 908cheried
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karma_Group, Manager at Karma Chang, responded to this reviewResponded April 4, 2019

Dear Cherie Dorotich,

We truly appreciate you taking the time to review your stayed at Karma Chang Chiang Mai.

We are delighted to hear that you had a great stay and enjoyed all aspects of our resort.

I will share your comments among our team and assure that to make possible way to make your stay even better for the rest of your stay with us.

Yours sincerely,

Noi Utida
Area Resort Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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