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“Luxurious hotel outside of city center”

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Khum Phaya Resort & Spa, Centara Boutique Collection
Ranked #24 of 392 Hotels in Chiang Mai
Certificate of Excellence
Reviewed February 22, 2011

Khum Phaya is an incredibly beautiful hotel. The grounds, our room - everything was just beautiful. Our room opened out onto the pool which was a nice touch. The service was very attentive though we were only staying there for one night. The hotel also had a pretty decent workout room which was nice. The only negative was the location so far outside of the city center. Overall, a great experience.

  • Stayed: January 2011, traveled as a couple
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1  Thank BerkeleyCaveman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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721 - 727 of 994 reviews

Reviewed January 11, 2011

The Staff at this hotel were fantasic. The breakfasts were yummy too with lots to choose. It was a little far from the town but the hotel had a van and took us too the night bazzar and the hadicraft area. Very happy with this hotel would stay here agian for sure.

  • Stayed: December 2010, traveled as a couple
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Thank karzi0810
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 9, 2011

The Khum Phaya is a beautiful hotel. It is centred around waterways and one of the longest pools I have ever seen. My room was stunning-surrounded by plants on all four sides. The shower cubicle doubled as a steam room and there was a jacuzzi and massage room attached. The terrace looked out onto a waterway and an incredible array of plants. So what was wrong? Well, given the fantastic room and the excellent value for money I'd imagined the place would be full. It wasn't. This is a great place to get away and not meet other people. Don't get me wrong. It IS beautiful ... a few more people may have helped. Maybe it was off season (though the rest of Thailand wasn't) The hotel is off the beaten path. It's neither in town (which is ghastly) or near the river. So bank on a long drive. The restaurant is barely passable thought room service is good. The resort is so spread out that staff has to cycle to you-which can cool your espresso down a little. I'd recommend this to anyone who wants to be be in a beautiful solitary environment.

  • Stayed: January 2011, traveled as a couple
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1  Thank Uberhomme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 29, 2010

Pros:
1: Amazing out of this world pool
2: Great hotel facilities
3: Everything you need from an international class hotel (business center, gym, pool, newspapers, etc…)

Cons:
1: A little bit far from city center (but you can work around it)
2: The king bed is really two separate single beds one next to the other; they are not too comfortable either.
3: The clean up crew need to be more attentive to squashed bugs on floors and mirrors.

We stayed there for about a week, when we arrived the hotel was fully booked and there we no rooms left, disgruntled we asked to talk to the manager, and he kindly gave us a suite, which was really nice! The room was huge with its own private Jacuzzi outside. I wish I knew the managers name (young thin guy wearing a grey shirt) because he really made our stay more enjoyable and went the extra mile!

This hotel is located on the second super highway, which makes it a little bit far from the ‘intra-muros’ city. However it’s located near a Carrefour shopping mall which makes for farang friendly shopping. You can take a taxi (by taxi I mean the back of a pickup) from the Carrefour store to the city center for about 120baths and 150bath to the airport.

I truly believe that the extra distance from the city center is not a problem as the hotel is very relaxing, there’s great food, good staff, good value for the buck, etc! I just can’t stop saying good things about this hotel. The hotel is very new and the pictures are right, the hotel is very nice!

Note to management: I believe that the cleaning ladies need to spend a little more time washing the floors and the mirrors of the room. Upon arrival we noticed that there was one unmistakable squashed bug on the floor and two on the mirrors of the bathroom. When we left, one full week later the squashed bugs were still there!

I would stay there again for sure and I recommend it!!!

  • Stayed: November 2010, traveled on business
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1  Thank WEB_Stir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 24, 2010

We spent a Xmas Eve 2010 in this hotel (room 5109).

The welcome was quite warm and receptionist was extremely helpful and actually made our day, at least part of it.

At first glance room looked quite nice, but then some little things got visible.

Power plugs… I was happy to find one! Do they know that people use laptops, iPods, phones, iPads, etc? Usually both partners do. And we need to charge our gadgets! One plug. Thank you.

Dirty water stays in shower. Shame.

And do not try to shave — the light is so poor that U have more chances to cut yourself than to finish your job. Same goes for makeup.

Internet is working in hotel lobby area only, in the room U R out of luck.

Then comes The Spa. Forget that  some say it's expensive, it costs more than double than those (quite nice!!) buddies in city center. Even their promotions are over-overrated.
And they would be happy to charge your room for extra 15% "for your convenience". Isn't it nice?
And one more thing — the Spa menu says they are "open daily from 10.00 to 22.00 p.m.". Again, forget it — they close at 8 pm.

Did I mention that some parts of the walls look like they did survived a couple of tornadoes and some floods (I have a picture if U need) without any paintings? Last time I saw smith like this in a very cheap hotel in Burma.

I have to say that I'm (still?) a Centara customer, I love The Sea Samui and X2 Resosrt, but this one is quite a disappointment. Maybe adding so many properties to the managing portfolio in so short time is not a good thing. At least before U say U R proud make them do renovation.

  • Stayed: December 2010
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2  Thank igor1309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 30, 2010

This is a beautiful property billed as a 5 star but really only a mid 4, located away from the city center. All the room directly face the pool, the ground floor (deluxe room) has direct access. Open your double sliding glass doors and step directly into the pool, a nice design but has its downsides. The room is nicely done in wood and the bed is comfortable with a mosquito net canopy for that extra romantic effect as well as practical use. The bathroom has a large tub and a shower with 6 side jets, spray head and rain shower head, really fabulous.

The only downside to the room right next to the pool is noise and privacy. We unfortunately were there when the kids were screaming in the pool early and late.
The breakfast not what you would expect from a hotel billed as a 5 star.

  • Stayed: October 2010, traveled as a couple
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2  Thank HandsofAloha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 25, 2010

Prince Khum Phaya Resort and Spa was everthing we expected and more. We had a deluxe room where we walked straight out into the pool. The room was very clean with a huge bed. The bed linen was changed every day and towels twice daily. Staff came in at 5:00pm each evening to turn down the bed and close the curtains. Airconditioning worked wonderfully well and was quiet. Plenty of bottled water in our room and the jet shower restored our tired bodies after sight seeing. Its a little bit out of town about a 5 minute drive which we liked as it was not in the craziness of the city centre. Very peaceful and we had the resort to ourselves for most of our 6 day stay. The staff were very friendly and so willing to help arrange tours, cars to the city, anything we asked of them. The massage I had at the spa is the best I've ever had...and I've had a few. Its close to some of the best golf courses, Highlands was the one we frequented. We would stay there again if we go back to Chaing Mai in the future and recommend it to anyone.

  • Stayed: October 2010, traveled as a couple
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2  Thank Minnie5413
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Khum Phaya Resort & Spa, Centara Boutique Collection

Address: 137 Moo 5, Chiang Mai-Lampang Road | Nongpaklang, Chiang Mai 50000, Thailand (Formerly Prince Khum Phaya Resort & Spa Chiang Mai)
Phone Number:
Location: Thailand > Chiang Mai Province > Chiang Mai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Business Hotel in Chiang Mai
#12 Spa Hotel in Chiang Mai
#16 Luxury Hotel in Chiang Mai
#35 Romantic Hotel in Chiang Mai
Price Range: $94 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Khum Phaya Resort & Spa, Centara Boutique Collection 4*
Number of rooms: 85
Official Description (provided by the hotel):
Khum Phaya Resort & Spa, Centara Boutique Collection has 85 spacious rooms and villas (from 44 to 356 sqm of total living space), with the option of direct pool access or a private pool, and each with a Jacuzzi. Beautiful surrounds and spacious interiors with teak furnishings and wood floors throughout make the rooms and villas a comfortable retreat for couples and families. Wellbeing facilities include a fitness centre and a Spa Cenvaree, the perfect retreat after of a busy day of sightseeing or exploring. The resort is also home to a lagoon-shaped swimming pool surrounded by century-old trees and meandering canals. The resort also has a restaurant and two bars. For shopping aficionados, the complimentary shuttle service connects to Chiang Mai’s night markets and to Central Festival Chiang Mai shopping centre which is only 10 minutes away, so is the old town. The resort is a mere 20-minute drive from Chiang Mai International Airport. ... more   less 
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Also Known As:
Khum Phaya Resort And Spa Centara Boutique Collection
Khum Phaya Resort & Spa Centara Boutique Collection Hotel Chiang Mai

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