We stayed at Siripanna for 4 nights in May. My initial contact was made via email to book a room, and even when having to delay our stay by 1 week, the email response was always gracious. We were offered complimentary airport transfer which was most welcome-- especially the fact that it was private - (have had bad experience waiting forever on a few shared hotel shuttle services before!). Our driver, A-Yhi, was already waiting on us after our flight from Bangkok, and was very welcoming and helpful, with good English that immediately oriented us to the city. The professional and warm initial welcome by the front desk reception (Kate) was outstanding, and we were most grateful for the sweet rice welcome drinks. The hotel currently has a 39Baht per dish lunch menu, which we had on arrival (very tasty & great value, esp for market-hesitant Western tummies!) and again during our stay.
Our room was the Deluxe Lanna - it was more than ample space for 2, tastefully decorated, lovely teak tones, California king bed (my partner says he had some of the best rests ever!) recliner, AC, TV, and bathroom with shower and separate tub; and lovely little patio with a recliner. The entire hotel is in the Lanna style and very well-appointed. Mature trees, flowers & shrubs, good use of water (fountains, the infinity lap pool), rice fields - all make for a very interesting experience!
I did not intend for us to really use the hotel as a 'resort' (i.e. intended to just be in the hotel to sleep/eat after sight-seeing), but Siripanna's grounds and atmosphere is so peaceful & relaxing, we couldn't help but spend some amount of time in the pool and just lounging around our room.
The highlight of Siripanna, apart from its outstanding room & grounds is the service of the staff. Literally ALL of staff members are extremely genuinely polite and very willing to assist on any request - from laundry, to internet, to tours, to tips for specific places to visit around town. They seem to take a genuine, individual pride in their hotel and its service/quality -- which is very different from the majority of Western hotel staff! We booked an evening cooking course, a 1/2 day tour to Doi Suthep as well as a full day tour to the Golden Triangle, with the assistance of Aof, Ying, Kate (and others whose names escape me). We really enjoyed these tours - all very professionally selected & comfortable, with knowledgeable guides. We thought these were fairly priced. We paid directly in THB to the tour company (so make sure to walk with enough cash!) To get into the old city and around town, the hotel has a complimentary shuttle in the morning and can call a tuk-tuk or taxi (100-150THB) at other times; and also does a complimentary drop-off to the weekend night markets - very handy! We also ate in the restaurant for a couple of dinners as well as our included breakfast buffet - all delicious.
We must mention that Aof, and others, were also really informative about Thai history, culture and even current affairs! The more places we visited while we were in Chiang Mai, the more questions we had about this special part of Thailand - and the staff were never dismissive or abrupt about our perhaps naive questions, but took the time to share with us about their home. It was fantastic! Siripanna's HR/managers must really be complimented on their choice of staff, as this factor really made our visit stand out.
We have stayed in 5 star to 3 star hotels around the world and Siripanna stands out as one of the top hotels we have ever stayed in, with great value for money and excellent service.
I can't help but rave about this place! Definitely a wonderful stay and would really hope to visit Siripanna again! Thank you for an amazing time!
Jehan & Mark Willcox
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Expedia, Agoda, Orbitz, Priceline, getaroom.com, Hotwire, TripOnline SA, HotelQuickly and Cancelon so you can book your Siripanna Villa Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Siripanna Grand Resort And Villa
- Siripanna Grand Resort & Villa Hotel Chiang Mai