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Ping Nakara Boutique Hotel & Spa
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Reviews (1,001)
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Reviewed May 10, 2013

A small colonial boutique hotel. Very pleasant and clean. Bedroom was somewhat oddly deisgned with bathroom in the entrance to the room. Staff friendly and helpful. Nice pool but little sun. Breakfast was good. Good location. was a secret restaurant 1 min walk from the hotel (also owned by the Hotel) overlooking the Ping River. A french pattiserie with excellent food. everything in bar fridge complimenrtary and re stocked daily. Lots of compl bottled water. Had lift to get you to 3rd floor. 5 min walk to (tacky) night market, but close to many restaurants. Free internet.

On a negative side, sheets are only changed every three days. I do like fresh sheets in a hotel when on holiday. Need to be very careful in checking the cancellation policy. It is v badly worded. I just wanted to experience another hotel for a change but was not able to leave early and had to pay the whole number of days pre booked. So stayed the full time. Only 2 foreign TV channels: BBC and HBO. Would have liked more as I am a news junky.

No fitness centre.

  • Stayed: May 2013, traveled as a couple
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Thank JakartaTripper1953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChairatPingNakara, Owner at Ping Nakara Boutique Hotel & Spa, responded to this reviewResponded May 12, 2013

Dear Guests,
These comments are very much appreciated, and they will assist us in continuing to improve our guest’s experience. In this case, the guest booked a special prepaid package rate which is non-refundable, as stated in the web site. Due to this term of sale, we are sorry that the guest was denied a refund. While this special package clearly state ‘non-refundable’’, still, we will review the language used for this program to make sure that it is not misleading.
Regarding bed linen change, our policy is to follow a ‘’green program’’, changing long stay guest linen every three days. But we also mention that linen can be changed daily upon request, and we are sorry that this guest did not request it, which would have made his experience more in line with his expectations.
Finally, our television coverage is a total of fourteen channels, including eight primarily in English. And, we are in the process of adding more channels, especially in Chinese, French and Japanese so we can offer entertainment to a wider viewing audience.
Kind regards,
Chairat

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 6, 2013

I just came back from my second trip to Chiangmai with my husband.
We're glad we chose Ping Nakaya as the second hotel in our trip.
Although we like Rachamankha a lot, as I said in my review of them, to change to Ping Nakaya is another great decision too coz it's very different and complement with each other although both are in the same category of boutique hotel.
While Rachamankha's hotel ground is excellent, Ping Nakaya's rooms are great. Rachamankha feels more of history and Ping Nakaya feels brand-new and fresh. While Rachamankha, although being in the old city, lack of facilities in its neighbourhood (except for the Oasis SPA), Ping Nakaya, being close to the river, close to Night Bazaar and even closer to Thapet Gate, has the excellent location you could walk around to many places and do a lot of things.
Although it's restaurant is smaller and lacks the kind of air compared with Rachmankha, It's breakfast is even better than Rachamankha's (although the former is great too) with more choices for a la carte (Rachamanka has choices too but you could choose only three items), but Ping Nakaya's a la carte does not seem to have a limite of items.
It's waffles are great that I choose it both days and the Rosellet (spelling?) jam you could get from the buffet is just great for it.

  • Stayed: May 2013, traveled as a couple
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1  Thank Echo Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChairatPingNakara, Owner at Ping Nakara Boutique Hotel & Spa, responded to this reviewResponded May 10, 2013

Dear Guest,
Thank you very much for your kind insight. Your point of view is very helpful for future guests who will come to Chiang Mai. As we recently explained about locations of Chiang Mai in our website, the Ping Nakara is close to many cafés, restaurants and the night market. This is an area that is great for visitors to explore and see Chiang Mai as it is very lively during the evening. As well, as you said, staying inside the moat area is also good to explore some old houses and to see many temples during daytime, though not much to do at night.
We are grateful for your positive comments on our breakfast, especially your comment about our waffles and the Roselle jam. Wishing you have lots of fun and enjoy your trip, and we hope to see you come back to visit us soon.
Kind regards,
Chairat

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 29, 2013

This hotel is absolutely gorgeous inside and out. The old french colonial style is amazing with its dominant whites.

The rooms are lovely and rustic. The pool and breakfast area were also very nice. From a design, styling, and professional level of service; this was the best property.

Our one complaint would be there were a lot of mosquitos in our room at night. The overall rating would been a 5 out of 5 if not for that.

  • Stayed: April 2013, traveled as a couple
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Thank Costa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChairatPingNakara, Owner at Ping Nakara Boutique Hotel & Spa, responded to this reviewResponded May 10, 2013

Dear Guest,
Thank you very much for your wonderful comment about our colonial style property and our services.
We are terribly sorry to hear about the mosquito problem. We have not had a comment about mosquitoes in the room for quite some time. Although this is a problem for all hotels in Chiang Mai, we do strive to reduce the problem by selectively spraying areas and rooms using organic sprays as well as installing electronic mosquito control devices. It is unfortunate the guest did not bring this to our attention during the stay, as we can be able to help in solving this problem as quickly as possible.
Kind regards,
Chairat

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 28, 2013

My family and my in-laws stayed there for 4 nights. The hotel itself is very pretty. Our room was lovely especially the bathroom with jacuzzi. The toiletries smelled beautiful.. Swimming pool has no steps ( not kid friendly). Breakfast is ok but not the best. The worst is their food service. As for breakfast you have to choose for your main course. And for a small restaurant where three tables are occupied normally you barely see a waitress. They are all inside so if you want another coffee or tea or if u want to order your main you have to go inside and tell what you want. The funny thing was when I ordered bacon and sausage on the side.. I got half sausage and a piece of bacon.. The staffs in reception were ok but not the best. This hotel is ok for a couple without kids. Beautiful hotel but not the staffs..

  • Stayed: April 2013
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Thank joannshanghai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChairatPingNakara, Owner at Ping Nakara Boutique Hotel & Spa, responded to this reviewResponded May 10, 2013

Dear Guest,
Thank you very much for your comments about our breakfast service. We are taking your criticisms very seriously. It has been previously noted by guests that our service is prompt without being intrusive. But from your comments, we will change the station locations for all restaurant staff so that all the guests can be seen and attended without having to call the server. Also, we would like to mention that guests can have complimentary breakfast as much as they want from our breakfast buffet line and together from the a la carte menu, so it is unfortunate that you did not requests additional servings of your favorite dishes.
Regarding the swimming pool, we do have a pool ladder and the depth of the swimming pool is 1.5 meter throughout. Though you are right, the design is more for adult swimmers or parents and children together, not for small children alone.
I hope you will come back and see our improvement of service in the near future.
Kind regards,
Chairat

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 26, 2013

We stayed at Ping Nakara Chiang Mai for 2 nights just after Songkran Festival. It's an elegant small boutique hotel with stylish colonial architecture and impeccable interior design. We probably got the best room (310) with nice view to backyard trees and swimming pool, away from main street. Apart from nice decoration, wi-fi, comfortable bed, cozy library etc; they also provide complimentary mini-bar!
But the best part of all, is the cake they sent to my room w/ birthday card. I didn't mention to anybody in the hotel about my birthday, but apparently they got it from my ID card. Personal attention like this, matters a lot to most of guests and I truly appreciated.

Room Tip: Room 310 -- corner room w/ pool and tree view
  • Stayed: April 2013, traveled as a couple
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Thank Jigrak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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