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“Not very good ”

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Imm Hotel Thaphae Chiang Mai
Ranked #76 of 381 Hotels in Chiang Mai
Bangkok
Level Contributor
51 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Not very good ”
Reviewed June 14, 2014 via mobile

We arrived around 6:00pm ,there is no one at counter but staff are chatting and not notice us

The room is ok and clean ,we request a king bed and it come up with 2 twin put together

This hotel doesn't have elevator if you have lot of luggage good luck .

There is a McDonald's jut outside the lobby and open24 hours ,old town just across the road .

This hotel just like a premium hostel ,it ok for young couple but not for family

Stayed May 2014, traveled with friends
Helpful?
Thank Patrwan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phantanat C, Manager at Imm Hotel Thaphae Chiang Mai, responded to this review, June 16, 2014
Dear Khun Patrwan,

We thank you very much for staying at Imm Hotel Thaphae,Chiangmai during your recent stay here in Chiang Mai and are pleased that you have taken the time to complete our comments. It is through valuable comments like your very own that we can improve our services to match the demands of our discerning and loyal clientele.

Please accept our sincerest apologies for the dismay caused. The mentioned matters have been addressed with our executive team and we can assure you of no further mishap of this kind.

In the meantime, we would like to take this opportunity to thank you for your valuable comments and look forward to welcoming you back to Imm Hotel Thaphae,Chiangmai on another visit to Chiang Mai.
Best regards,
Phantanat Chompoophan
Executive Assistant Manager

Imm Hotel Thaphae Chiang Mai
17/1 Kotchasarn Rd., Changklan, Muang,
Chiang Mai 50100 Thailand
Tel: +66 (0) 53 283999 Fax: +66 (0) 53 283998
Mobile: +66 (0) 8 9895 0813 E-mail: eam.thaphae@immhotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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441 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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  • Spanish first
  • Thai first
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English first
Bangkok, Thailand
Level Contributor
66 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed May 14, 2014

Clean room with good breakfast.Free Wifi and Good location nearby ThaPhae gate just cross the road.And McDonald's in front of the Hotel. Few minutes walk to 7-11,Many shop all around you.No elevator but it doesn't matter for us.

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Phatsawat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phantanat C, Manager at Imm Hotel Thaphae Chiang Mai, responded to this review, May 16, 2014
Dear Khun Phatsawat,

We thank you very much for staying at Imm Hotel Thaphae,Chiangmai during your recent stay here in Chiang Mai and are pleased that you have taken the time to complete our guest questionnaire. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele.

The mentioned suggestions have since been addressed with our executive team and we may assure you that you will experience even more refined services upon your next sojourn at Imm Hotel Thaphae, Chiangmai .

In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty.

Looking very much forward to being at your service again in the not too distant future.

Kind regards,

Best regards,
Phantanat Chompoophan
Executive Assistant Manager

Imm Hotel Thaphae Chiang Mai
17/1 Kotchasarn Rd., Changklan, Muang,
Chiang Mai 50100 Thailand
Tel: +66 (0) 53 283999 Fax: +66 (0) 53 283998
Mobile: +66 (0) 8 9895 0813 E-mail: eam.thaphae@immhotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 14, 2014

I visited the Hotel last Sunday. I felt that there's excessive noise from some kind of tourists. a room was clean but its facilities were not very nice. if I choose this hotel again, it would be simply that I deeply care about its good location.

  • Stayed May 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Frank S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phantanat C, Manager at Imm Hotel Thaphae Chiang Mai, responded to this review, May 14, 2014
Dear Mr. Frank S.

We thank you very much for staying at Imm Hotel Thaphae,Chiangmai during your recent stay here in Chiang Mai and are pleased that you have taken the time to complete our guest questionnaire. It is through valuable comments like your very own that we can improve our services to match the demands of our discerning and loyal clientele.

Please accept our sincerest apologies for the dismay caused. The mentioned matters have been addressed with our executive team and we can assure you of no further mishap of this kind.

In the meantime, we would like to take this opportunity to thank you for your valuable comments and look forward to welcoming you back to Imm Hotel Thaphae,Chiangmai on another visit to Chiang Mai.
Best regards,
Phantanat Chompoophan
Executive Assistant Manager

Imm Hotel Thaphae Chiang Mai
17/1 Kotchasarn Rd., Changklan, Muang,
Chiang Mai 50100 Thailand
Tel: +66 (0) 53 283999 Fax: +66 (0) 53 283998
Mobile: +66 (0) 8 9895 0813 E-mail: eam.thaphae@immhotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 13, 2014

I stayed there for vacation with family and friends, we were given a Superior room with two twin size bed. We chose the ground floor because we have huge luggage and unfortunately they don't have an elevator (and it's acceptable because they only have 3 levels).

The room is huge and cozy. I love the high ceiling (on the breakfast area / grab'n'go). The location is perfect (near the convenience store, postal service, mcdonalds is just outside the hotel lol, starbucks and almost everything!) They're right across the Tha Phae Gate (sunday walking market).

And about the noise, i don't know if i'm just a heavy sleeper or what, but i never felt interrupted/disturbed by the noise during the morning (if there is any).

Anyways, i loved my stay here and will stay here again on my next visit to Chiang Mai :)

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zarah E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phantanat C, Manager at Imm Hotel Thaphae Chiang Mai, responded to this review, May 14, 2014
Dear Ms. Zarah E.

We thank you very much for staying at Imm Hotel Thaphae,Chiangmai during your recent stay here in Chiang Mai and are pleased that you have taken the time to complete our guest questionnaire. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele.

The mentioned suggestions have since been addressed with our executive team and we may assure you that you will experience even more refined services upon your next sojourn at Imm Hotel Thaphae, Chiangmai .

In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty.

Looking very much forward to being at your service again in the not too distant future.

Kind regards,

Best regards,
Phantanat Chompoophan
Executive Assistant Manager

Imm Hotel Thaphae Chiang Mai
17/1 Kotchasarn Rd., Changklan, Muang,
Chiang Mai 50100 Thailand
Tel: +66 (0) 53 283999 Fax: +66 (0) 53 283998
Mobile: +66 (0) 8 9895 0813 E-mail: eam.thaphae@immhotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 8, 2014 via mobile

Stayed there for 5 night on the second floor. The room was clean and big. Very good location.
BUT the breakfast everyday is the same and is very not tasty and not healthy. From 7 am the hotel employees makes noicy arranging the food it terribale!!!

Stayed April 2014, traveled with friends
Helpful?
1 Thank Anna K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phantanat C, Manager at Imm Hotel Thaphae Chiang Mai, responded to this review, April 9, 2014
Dear Ms Anna K.

We thank you very much for staying at Imm Hotel Thaphae,Chiangmai during your recent stay here in Chiang Mai and are pleased that you have taken the time to complete our guest questionnaire. It is through valuable comments like your very own that we can improve our services to match the demands of our discerning and loyal clientele.

Please accept our sincerest apologies for the dismay caused. The mentioned matters have been addressed with our executive team and we can assure you of no further mishap of this kind.

In the meantime, we would like to take this opportunity to thank you for your valuable comments and look forward to welcoming you back to Imm Hotel Thaphae,Chiangmai on another visit to Chiang Mai.
Best regards,
Phantanat Chompoophan
Executive Assistant Manager

Imm Hotel Thaphae Chiang Mai
17/1 Kotchasarn Rd., Changklan, Muang,
Chiang Mai 50100 Thailand
Tel: +66 (0) 53 283999 Fax: +66 (0) 53 283998
Mobile: +66 (0) 8 9895 0813 E-mail: eam.thaphae@immhotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Georgetown, Texas
Level Contributor
51 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed April 6, 2014 via mobile

I have stayed 4 times. The hotel has a great location by the Thae Pae Gate..
Breakfast is the same every day not much choice..
Hotel is clean. Very helpful staff..
Downside ... lots of mosquitoes
NEED A GREAT DRIVER CALL Mr Aek
aekcarrent@gmail.com or 080-856-9570
He is reliable and affordable

Stayed March 2014, traveled as a couple
Helpful?
Thank William A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phantanat C, Manager at Imm Hotel Thaphae Chiang Mai, responded to this review, April 9, 2014
Dear Mr. William A,

We thank you very much for staying at Imm Hotel Thaphae,Chiangmai during your recent stay here in Chiang Mai and are pleased that you have taken the time to complete our guest questionnaire. It is through valuable comments like your very own that we can improve our services to match the demands of our discerning and loyal clientele.

Please accept our sincerest apologies for the dismay caused. The mentioned matters have been addressed with our executive team and we can assure you of no further mishap of this kind.

In the meantime, we would like to take this opportunity to thank you for your valuable comments and look forward to welcoming you back to Imm Hotel Thaphae,Chiangmai on another visit to Chiang Mai.
Best regards,
Phantanat Chompoophan
Executive Assistant Manager

Imm Hotel Thaphae Chiang Mai
17/1 Kotchasarn Rd., Changklan, Muang,
Chiang Mai 50100 Thailand
Tel: +66 (0) 53 283999 Fax: +66 (0) 53 283998
Mobile: +66 (0) 8 9895 0813 E-mail: eam.thaphae@immhotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 28, 2014

Hotel was in a very good location, most taxis knew where it was. Room was not to bad, decent size and clean. The hotel was extremely noisy - don't stay if you want to sleep in past 6am. All the rooms were centred on the foyer in which breakfast was served. The girl at the information desk was very helpful and we enjoyed all the attractions we did through her.

Room Tip: ask for a room off the centre ones
See more room tips
  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hannah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phantanat C, Manager at Imm Hotel Thaphae Chiang Mai, responded to this review, March 2, 2014
Dear Hannah C

We thank you very much for staying at Imm Hotel Thaphae,Chiangmai during your recent stay here in Chiang Mai and are pleased that you have taken the time to complete our guest questionnaire. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele.

The mentioned suggestions have since been addressed with our executive team and we may assure you that you will experience even more refined services upon your next sojourn at Imm Hotel Thaphae, Chiangmai .

In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty.

Looking very much forward to being at your service again in the not too distant future.

Kind regards,

Best regards,
Phantanat Chompoophan
Executive Assistant Manager

Imm Hotel Thaphae Chiang Mai
17/1 Kotchasarn Rd., Changklan, Muang,
Chiang Mai 50100 Thailand
Tel: +66 (0) 53 283999 Fax: +66 (0) 53 283998
Mobile: +66 (0) 8 9895 0813 E-mail: eam.thaphae@immhotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Imm Hotel Thaphae Chiang Mai

Property: Imm Hotel Thaphae Chiang Mai
Address: 17/1 Kotchasarn Road | Changkhlan, Chiang Mai 50100, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #76 of 381 Hotels in Chiang Mai
Price Range (Based on Average Rates): $
Hotel Class:3 star — Imm Hotel Thaphae Chiang Mai 3*
Number of rooms: 106
Official Description (provided by the hotel):
Accessible accommodation for all comfort purposes. Imm Hotel Thaphae Chiang Mai, under Imm Hotel Group, provides our signature comfort accommodation in a strategic location. Guests staying at Imm Hotel Thaphae can easily access Chiang Mai’s old walled city, Thaphae Gate. From the center of trading in the old days, Thaphae Gate is the area that has become the heart of Chiang Mai’s activities and festivals. ... more   less 
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