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“Excellent tour company - well done Mr Sipohn!”
Review of Untouched Thailand

Untouched Thailand
Certificate of Excellence
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Attraction details
Owner description: Welcome to untouchedthailand,[ an expert company ] we provide so many activities to fit your needs such as Nature & wildlife, elephant trip, Chiang Mai sight seeing tour, adventure tour, extreme trip, trekking, biking, Kayaking in Chiang Mai, sunrise & sunset or Alms offering to Buddhists monks in the morning. We are happy and appreciated to be your guide with hearty smiling service. With our experiences for years you will enjoy the trip with an our expert team. You will have fun but safe and have fond memories back home and grasp about Thai culture. We so much care about you and realize you are away from home ! But yes, right at home with us. You are our family! We can organize tour with hotel rooms as well. Happy see you in Chiang mai.
Useful Information: Activities for older children, Activities for young children
Reviewed September 7, 2013

My friend and I recently spent a few days in Chiang Mai and decided to do two day tours with Untouched Thailand.
The first day we visited hot springs/ Chiang Rai/ Golden Triangle/ Laos Island and had Mr Rong as our guide and Tom as our driver (who's actually a guide but doing the driving that day). They were early and drove us in an SUV, they provided a lot of water and cold towels for the tour. They even treated us to some local delicacies. It was a very long drive but Mr Rong was entertaining and very informative. It rained as we neared the Golden Triangle and they provided umbrellas for us. They took us to lunch near the Mekong River and Mr Rong was very patiently ordering food that we can eat due to our dietary requirements.
For the second day we had the pleasure of having Siphon as our guide - he was very friendly and extemely informative. Siphon had a lot of wonderful stories to tell and was very funny too. He took us to the elephant camp first and it was a blast - the mahuts were very professional and helpful and took care of us while we were riding the elephants. We then visited the Karen long neck tribe - Siphon paid our admission fee and was very knowledgable regarding the tribe history. We then visited the Doi Suthep temple - it has 300+ steps to climb, I am not a very fit person but Siphon was very patient and waited for me as I ascent slowly. He then took us to a lovely restaurant ror lunch. Technically that was the end of the tour but Siphon was happy to take us wherever we wanted as it was still very early in the day. We told him we wanted to see the Umbrella factory and he obligingly took us to the umbrella making village, a lacquer factory and a Thai silk factory and patiently waited for us while we check out the shops too...and he didn't even charge us extra! I could go on for pages but to put simply it simply, it was everything we expected and much, much more. If you are in Chiang Mai and want a wonderful, excellent, value for money experience with informative and friendly guides, you can't go wrong with Untouched Thailand..well done Siphon!

3  Thank LepatLimoun11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed September 2, 2013

We recently spend 5 days in Chiang Mai and asked 3 tour companies to put together an itinerary for our family of 5, 3 kids aged 17 to 20 yrs. We suggested what we would like to do and chose untouched thailand on their speed of response and also helpful suggestions in putting together 4 days of tours. We did not regret this decision.
They were at the airport to collect us when we arrived and easily found.
We had 3 guides, all of whom looked after us really well, Tong, Bon and Sipohn. They were always on time, actually early and supplied us with cold towels and water throughout our tours.
we were in a new minivan which provided ample very comfortable space for everyone to stretch out. Mr Nob was an excellent driver. We never felt anxious or car sick. Thank you Mr Nob. we did have other drivers in Southern Thailand who took risks and swerved about, not great for those prone to motion sickness.
Tong told us all about the culture and Buddhism which I was very keen to understand better and was always keen to know what we would like to ensure our happiness.
We completely changed one day's plans as we felt too tired for what we had arranged and at short notice Tong rearranged all this without a word of complaint. We very much appreciated this. Tong's English was excellent and he was always very attentive, full of information and keen to ensure we had the best experience.
One day our son was getting exam results on line and we wanted wifi access at 1pm. Tong managed the timing perfectly and we rolled up at Tiger Kingdom at 12.55pm. Wifi worked well here and was free. Tiger kingdom was another highlight.
Bon took us on our activity adrenaline day with quad biking, white water rafting and zip roping. The kids loved this day and Bon was full of energy fun and enthusiasm. at our request he took our camera while we were white water rafting and raced down the road beside the river ahead of us to catch some extra pictures. they turned out very well. he also took us to a little thai local riverside restaurant and we had the best chicken fried rice of the whole holiday.
sipohn took us the last day of our trip for an evening excursion. he discovered we hadn't had dinner yet and made a recommendation, found the phone number of the restaurant, arranged a table and then took us there right to the table. this was above and beyond what we expected and very helpful. the meal was great and reasonable. it was called the riverside restaurant, we recommend it.
At the end, when we were sorting the bill, Sipohn returned the price of a lunch that we had not used due to a changed plan. We did not expect this and appreciated his honesty.
Overall we felt very safe and secure with untouched thailand. They were 100% reliable, as good as their word, careful about our safety and always keen to facilitate our wishes. All staff were extremely polite and helpful. I would thoroughly recommend them to anyone considering a tour guide in this area.

2  Thank Brian68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 27, 2013

We took a customized "extreme" tour with Siphon and Nop and we had a blast. Siphon was very friendly and knowledgeable. From the moment we got into the luxuriously air conditioned SUV through the elephant ride, the rafting, the zip lining, the tiger kingdom and a couple other activities (yeah, it was a packed day) we felt completely at ease and comfortable in Siphon's capable hands. Taking the SUV everywhere - as opposed to an open truck like most of the other tours we saw - made a world of difference when trying to fit in a whirlwind day like we had planned. I presume that luxurious feature was in part due to the price point but I'd recommend making the splurge to any traveller who wants to explore while ensuring comfort throughout the day. What's more, Nop was a great driver taking the roads with caution so it made the journey even better. I could go on about Siphon and Untouched, but I'll end with one example of their extra awesomeness. During the zip line we were faced with not having any pictures because we only brought our iPhones. They would not let us bring iPhones without a chord to secure them because they would fall out of our pockets when hanging from the zip line. Siphon, without making a big deal about it, took our iPhone to take a picture of us at the beginning. We didn't think anything of it and went on our zip lining way without worrying about the missed picture opportunities. Then on the third platform we see that Siphon has been racing around the jungle with our iPhone taking pictures and videos of us the whole time!!! He continued to do so on his own initiative and captured some of the best moments of our day. This is just one of the great examples of how Untouched went the extra mile to make our day spectacular. We cannot recommend Siphon and his outfit high enough. Book with them soon!

2  Thank mcollada3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 27, 2013

My husband and I took a three day tour with Untouched Thailand and it was a wonderful experience. My first email was replied to within hours by Sipohn. He answered all queries efficiently and we were soon booked for the Elephant, Hill Tribe and Golden Triangle tour. Our tour guide, Tong, picked us up at our hotel at the agreed time in a very large and comfortable SUV. He was an excellent guide/driver. He was friendly, knowledgeable, witty and went out of his way to ensure we were happy. For example, my husband fell ill on the first day so, after the elephant camp, Tong took us to the hotel and the following day he fitted in the activities that we had missed due to finishing early the day before. The accommodation was very good. We stayed in a little bungalow by the river in Thaton which was magical and a lovely city hotel in Chaing Rai. Tong took us to see everything on the itinerary and more. There were also little extras such as refreshing towels, water, candy and "the best pineapples in the world". I could go on for pages about this trip but, put simply, it was everything we expected and much, much more. If you want an excellent, hassle free, value for money experience, go with Untouched Thailand and hope that all the guides are as magnificent as Tong.

1  Thank jonihous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 23, 2013

From the first email contact with Siphon I had a good feeling about Untouched Thailand. He was very friendly and efficient in arranging specific activities for us. Our two days with Bon and Tom far exceeded our expectations. This is not a faceless transportation of tourists, but a sharing of their love for their country, culture and people. Bon and Tom's kindness, openess, thoughtfulness and good humour were the cherry on the top of a magical two days - some of the activities were visiting elephants (and a six week baby one) , visting the Hill tribes and their school, cycling, and an unforgettable walk in the magnificent Doi Inthanon. These two days were truly the highlight of our time in Thailand, and we felt truly welcome. We feel honoured to have shared so much witn Bon and Tom. Thank you Siphon, Bon and Tom!
We wish we could stay here forever.

Thank AndreaSteinberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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