4 stars for the service, 3 stars for the room.
Service - everyone at the front desk was always friendly, but not always helpful. One night, I asked for something to help with mosquitoes in the room. They promptly handed me a couple of mosquito repellent incense. However, they couldn't find any matches or lighters, so that was useless. One day, I put out the sign that said "please clean room." When I returned in the evening, I saw the room was not cleaned. They explained that the maid wasn't there that day, and someone should have told me in the morning. No big deal, it didn't bother me one bit. The next day, I put out the sign that said "do not disturb," since I didn't want the room cleaned that day. When I returned, I saw the room was cleaned, sheets were made, etc. Again, not a big deal - but inconsistencies with what I requested.
They were best with their breakfast service - very attentive. I had to leave early the day I checked out, and they got up early to fix me something. Very nice of them.
Room- this is what I liked least. The room was big enough just for a bed and built-in "table" for the TV. The problem is that there is no counter space, no place at all to put up your luggage. Same thing in the bathroom - no space at all in the shower. If they had shower gel and shampoo dispensers on the wall, then I wouldn't have minded. But the provided little jars, so I had no place to put them. Also no counter space by the sink. I had to put my toiletries on the shower rack. Lastly, the room was dimly lit, definitely not enough for reading. All in all, a most inconvenient room. I got the superior room, maybe the deluxe room would have solved these problems, but still - I expect these basic things in any room.
Location - right in the middle of the old city, so great if you like that. not many choices in terms of food nearby - had to go outside the old city near the night bazaar area for food mostly. But not bad. beware there there's quite a bit of noise as the guest house is on a busy street.
summary - nice friendly staff. they tried to accommodate my requests, but sometimes not the right results. the room was the big problem for me, though.
- Official Description (provided by the hotel):
- In historical Klangviang neighborhood, Pat and her staffs offer nine cozy guest rooms in an old commercial building that had been lovingly renovated into a stylish boutique guest house. Our guest house is just five-minute walk from Chiangmai Gate fresh market and a few steps off the famous Sunday walking street. Our location is great! ... more less
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- Also Known As:
- Pat`s Klangviang Hotel Chiang Mai