We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not bad...but the neighborhood”
Review of The Grand Napat

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
The Grand Napat
Ranked #71 of 388 Hotels in Chiang Mai
Certificate of Excellence
Reviewed May 12, 2012

Looking for a fully furnished apartment in Chiang Mai? You can do better than this. The apartment was clean and not unpleasant but the room and the area around the hotel was devoid of any charm. Nothing interesting within walking distance and facing a big road and construction. Noisy at night due to the live music bar nearby. Breakfast was not good. Restaurant was limited as was the English speaking staff although they tried their best. All in all, after three days I was off to find better accommodations.

  • Stayed: May 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank jdibiza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (259)
There are newer reviews for The Grand Napat
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language
  • More languages

166 - 172 of 259 reviews

Reviewed April 8, 2012

We (2 of us) had a long stay at the Grand Napat in Chiangmai (as part of our long South-east Asian tour) in December 2011 and January 2012.

Location:
It is outside Chiangmai city centre, just about 10 minutes red tuk-tuk ride away (cost about 100 Thai baht). Meaning, away from hustle and bustle of a busy city centre. But, if you enjoy walking, and we do walk every day from the hotel to the city centre, it is a good 30 minutes slow walk, if you do not mind walking in Dec/January northern Thai climate (about 25 degrees C. at mid-day), to the Ta Pae Gate.

There is complimentary one-time transport to or from airport to hotel.
You must let them know and make necessary arrangements in advance.

The hotel provides each evening complimentary transport into the city centre (to Ta Pae gate) at around 6.30 pm - but you must sign up ahead - and you have to make your own way back by tuk-tuk.

The city centre is where you find eateries and pubs that cater to tourists or "farangs" - you can eat Italian, Mexican, German, Dutch, English, Irish, Thai, French, etc. On the whole, compared to Bangkok, this city is much quieter and more relaxed.

Just outside the hotel are local eateries, a small 7-11 (besides drinks, etc. they also serve warm sandwiches), markets, barber, beauty saloon, laundry, bakery, and 10 minutes walk away are small restaurants, pubs and cafes, and a big Tesco supermarket which also includes food stalls cooking fresh warm meals to order, and you sit and eat at comfortable tables nearby.

Rooms:
They have various types of rooms. We chose to stay in a 2 bedroom suite. It has a very spacious living room, a small kitchenette with big refrigerator, magnetron, and dining table with 4 chairs ( for long term stay they provide pots, pans, electric water kettle, glasses and crockery, but you pay for use of electricity for the whole apartment during your stay based on actual usage), 2 spacious bathrooms and enough wardrobe space. There are 3 flat screen tv's (one in the living room, and one in each bedroom) and you can borrow dvd from their library. There is also a balcony, wide enough to place two chairs ad a side table to enjoy views in the evening.

The beds and matresses were comfortable for our needs and we slept very well there. We did not turn on the air-co during our stay as the room temperature was good enough for us.

Some wear and tear can be seen in the bathroom doors. The wooden floors in the second bed-room does make some noise when one walks on it, but this does not bother me.

One needs to get used to the water taps when taking a shower. The hot water takes several minutes to come on, so it is best to turn on the taps first to "boil" the water, otherwise you can get a surprise cold shower.

Quality of Service:
The front-office and housekeeping staff are very friendly, but speak little or no English. This can be frustrating to westerners not used to the experience. Most of the staff are from the villages nearby and have limited education, and they are trying their best to give us good service. Often they laugh and smile when we ask them something they cannot understand or do not know how to respond. This is mostly to cover up for their embarrassment or shyness. But they clean the room very well every day (except when you tell them not to do so on certain days if and when you are sick or wish not to be disturbed).

The front office staff will call a tuk-tuk for you, if you need transport into the city (at no extra charge). They can also arrange tours for you too. We did some tours and chartered an SUV with a transport company that they use, and the hotel did not charge us extra - we just pay to the transport company - and I had cross-checked with other companies to make sure we pay the going rate.

Must mention that there is free internet (use the two computers in the lobby) and free wifi in your suite (no problem with connection).

Restaurant, swimming pool and gym:
The restaurant serves mainly Thai food. We did not eat breakfast in the restaurant as we were long stay guests (and prepare our own meusli/cornflakes, eggs, etc.) but we order room service fairly often for dinner-type meals, and the food was very well prepared. Meaning, if you like Thai food, who else can prepare it the way the Thais do ? Price-quality wise, I give it the thumbs up. It is not expensive, especially with room service.

Swimming pool is near the restaurant and is big enough for laps. However, the western tourists (local Thai guests hardly use the pool) tend to "reserve" the limited 6 sun-beds by placing their belongings or towels and then go away shopping - this, I think, is very un-sociable behaviour, and a bad example to the Thais of how westerners behave.

The gym is small but in my opinion is adequate for this "boutique type" hotel.

Summary:
If we return to Chiangmai again, we will definitely stay there again.

Thanks very much to Ms. May and Ms. Atchara for helping us with our stay and making our Chiangmai experience a most pleasant one.

G. Seow

Room Tip: Pool facing rooms have plenty of sunshine for your balcony during the day, thus bringing in lots of...
  • Stayed: December 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Silverlucky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 7, 2012

Having read other reports on Trip Advisor I must confess I do not agree with all that has been said. Firstly the hotel is out of town which is reflected very much in the price. If you have young children one must budget for travel in and out of town. If you are fit and able it is possible to walk up to the main junction; continue to stroll into town or wait on the corner until a Baht Bus comes along for which you will get a 20Baht ride into town. In our 10 days there we had little trouble getting into town. The hotel itself is in well maintained order however some of the furniture in the rooms is becoming a little tired. The housekeeping in our room was very good indeed and once we had organised with the girls that we wanted replacement soaps etc everyday we had no problems. We had a 2 room apartment both with TVs and a DVD; kitchen facilities and a balcony overlooking the carpark. Both my wife and I were happy with what we had paid for. Unfortunately the bulk of the staff had very little English but they were always friendly and willing to help but if there was a problem then Kitty with her grasp of the English language could overcome any problem. The breakfast on offer was adequate but I would suggest a little more training to the young staff who really have very little idea of what Europeans eat for breakfast or more to the point how they eat it. For example an egg with bacon will be bacon and whenever the egg comes which is typically Thai! The pool was good although very cold; the water quality was excellent due to the water filteration system employed; but one adverse comment was that there were no sunshades available around the pool area which was off-putting.

Within the location was an excellent supermarket - Tesco Lotus - and JJ market for young nightlife but not for us I would add. I would recommend this hotel for couples and families alike but do budget for transportation into town. We are a couple in our late 50s/early 60s and globe trotting flashpackers.

Room Tip: The room we stayed in was on the 3rd or 4th floor overlooking carpark. This was ok with no noise bu...
  • Stayed: January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Travellers5658
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 13, 2012

We had a very lovely time staying in this hotel and I would highly recommend this to anyone who enjoys a bit of luxury and pampering.
The customer service its excellent. Rooms are beautiful, spacious and clean

Special Thanks to Ms May & Ms Atchara.

  • Stayed: February 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Amyganlh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 25, 2012

As part of a SEA trip with family we consciously chose some low key apartments off the usual tourist trail. The choice of two-bedroom suites at the time if booking seemed limited and only the Napat kept coming up. As this was the type of accommodation we were looking for and the overall good reviews, we decided to go for it and booked 8 nights.

After 2 nights however, we decided to move out again:

- the rooms were nowhere near as good in terms of decorative state as suggested in the pics. The furniture is tired and worn and of cheap quality
- rooms were not clean and not cleaned properly during the stay (table tops were greasy when we moved in, chairs stained, bed sheets also stained and discoloured
- the master bedroom had some pest infections with what looked like little larvae or worms near and on the bed
- the nearby bars on the main road can be heard with thumping music late into the night, even ear plugs could not really block the noise
- service staff did not seem inclined to deliver any service. Breakfast service was typical: waitresses sitting behind blinds, chatting and using their mobiles. If you wanted coffee or tea, you had to walk over to their enclosure to place your order.
- the free car park right in front was a plus as we had a car, however for night time trips into town, taxis were a problem (long wait, not all drivers willing to take you back to the Napat). Without your own transport you will be challenged as there is little in the neighbourhood other than 7elevens and student-type facilities.

After the third horrible night, we eventually moved into a 5* hotel in town to actually let the holiday start proper.

  • Stayed: January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
4  Thank epicentre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 14, 2011

We are a family with two toddlers traveling for a year and renting apartments along the way. We spent a month at the Grand Napat and left with mixed feelings.

What we liked were the courteous staff, who like most Thai people, always had a smile for us and a willingness to help. Some of the front desk spoke only basic English so communicating was sometimes a challenge, but everyone tried their best to address our needs. After some pushing they were able to locate a babysitter for us, she only spoke Thai but was great (Pang is her name). In the end, we had to figure our much of our own way around, like playgrounds, laundry, haircuts, etc. I've documented some of what we found around the area http://minordiversion.com/category/thailand/
We also loved the pool, which had a kiddie area as well as a lap area. Housekeeping was phenomenal, coming in every day to do a thorough cleaning and wash the dishes.

We found the location to be a challenge as there were very limited places to which we could walk. Even a short walk entailed hitting the main road, and with two toddlers, this was difficult. A tuk tuk around town is between 80B and 150B each way, which adds up when we wanted to go out multiple times a day yet avoid walking into traffic.

We had an issue with our unit - the second bathroom had a foul smell. It took the hotel a week to resolve this, which led to the eventual replacement of the toilet. The staff was all very apologetic, and at check out gave us 50% discount on our electricity bill (about $100 value). The hotel offered to have us stay temporarily in another unit, but it was a studio as compared to our two bedroom, so we decided to rough it out until a solution was found.

The building and property itself are modern and clean. The interiors of the apartment were somewhat more tired than they looked in the pictures, but still comfortable and suitable for our family. After spending a week there, we got a local feel for the area and found places we could walk (particularly if you can get the guard to open the side gate exit as opposed to going into the main road). These include Thanin Market, Wat Ku Tao and the playground at the municipal stadium. Kamptien flower market and JJ market are also great places to wander around.

Room Tip: Get a room facing the mountains as opposed to the parking lot, where there is currently construction...
  • Stayed: November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank DiyaTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 6, 2011

We stayed for four nights. The rooms are really large, spacious, well furnished and quiet.
We enjoy eating in local hawker stalls and there were plenty around here. Massages and food was cheaper here than in town but there were no Western eateries. If you need that, town is just a B100 to B150 ride away. Any tours you do will pick up at the hotel and the hotel also runs a bus to the night market each evening. They also provided a complimentary transfer to the airport when we left.
The breakfast was so, so but everything else was really quite good. The pool area's quite nice too.

  • Stayed: November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Snaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Chiang Mai hotels
1.1 mi away
Sakorn Residence & Hotel
Sakorn Residence & Hotel
#48 of 388 in Chiang Mai
557 reviews
1.6 mi away
Cmor Hotel Chiang Mai by Andacura
1.8 mi away
Lanna Dusita Boutique Resort by Andacura
Show Prices
Show Prices
Show Prices
0.4 mi away
The Grand Wipanan Residence
The Grand Wipanan Residence
#112 of 388 in Chiang Mai
66 reviews
2.3 mi away
Rainforest Boutique
Rainforest Boutique
#52 of 388 in Chiang Mai
904 reviews
1.2 mi away
99 The Gallery Hotel
99 The Gallery Hotel
#44 of 388 in Chiang Mai
479 reviews
Show Prices
Show Prices
Show Prices

Been to The Grand Napat? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Grand Napat

Address: 70/1 MuenDamPraKot Road | T.ChangPhuk, A.Muang, Chiang Mai 50300, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#32 Romantic Hotel in Chiang Mai
#37 Best Value Hotel in Chiang Mai
#46 Luxury Hotel in Chiang Mai
Price Range: $41 - $68 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Grand Napat 4*
Number of rooms: 60
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Ctrip TA, Agoda, Orbitz, Travelocity, Cancelon, TripOnline SA, Hotwire, Cheap Tickets and HotelQuickly so you can book your The Grand Napat reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Grand Napat Hotel Chiang Mai

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing