I was in Chiangmai during Dec 23-25,2012...The first day I booked at Le Meridian Chiangmai and would like to extend my stay at that hotel but no room available. Therefore I need to find new place to stay for the second night. Unfortunately major good location hotel or B&B was fully booked except Ketawan Boutique Hotel which cost me THB2,980 while at Le Meridian , I paid THB3,700.
which is 720 baht more expensive but service I gained at Le Meridian is much more better.

The money I paid at Ketwan was super expensive comparing to service I got, the room and facility the place provide to the guest...terrible!! If I have other choice, I would not check in there.

The hotel location was deep in the small road, you have to walk around 5 minutes to the main road, dont talk about walk in the night time which I wont recommend!!!

Ketawan is in my black list place in Chiangmai. I won't go back there again for sure.

B&B style place outside the historical center of Chiang Mai. Hotel location is quite during the day, but it can be noisy in the night from the buzz of nearby riverside restaurant - live music every night. Our room ( the orange one on the second floor) was spacious and nice smelling, but dark and not very comfortable. The bathroom is very simple, water temperature is regulated to mild and the bathroom sink gets only cold water! Breakfast, although included in price, is very basic and not tasty and have to be ordered one day ahead (e.g. you can either get omelette or muesli with yoghurt or eggs with bacon - the breakfast comes with 1 small croissant and 1 piece of weird toast bread. If you order tea you will get one cup of tea only!) Small pool is useless because it is sheltered and gets only little sun during the day. What is really nice is the riad style roof terrace. Hotel staff is willing to help but in general this place needs more attention and dedication to become something special

The rooms in this hotel were lovely and the hotel itself is in a very arty part of town which I loved. I was a little disappointed with one of the staff who didn't sem to want to help me with recommending things to do or which spa or course to book but to be fair it was off season when I was there so they perhaps weren't at their best and the other reviews say the service was good so I maybe had a bad experience. Also the breakfast is limited, there aren't really any healthy options on there but it is included so the deal is good value. The whole place seemed a little run down, the pool wasn't very clean and all the toiletries in my room the first day were watered down. Niggling things but I just think a wee bit more attention to detail would make this place really sing!