Good points - The room was clean, simple, good choice of TV channels, free soap, fresh towels, free bottled of water everyday, free wifi (when it was eventually given to us)
Bad Points - When we first arrived they said they had no password for the internet and to come back in the morning, fair enough...So we come back in the morning only to be told to 'come back in 2 hours' We were told to 'come back in 2 hours' all day until I finally got a little annoyed that they kept fobbing us off. The system they have for the internet is stupid and they only print so many passwords off a day. As soon as these have been given out then you have to wait for the 'manager' to print more (but he isnt always there) The staff had huge attitude problems and wouldn't even look up from their facebook pages to answer any of my questions. This was annoying as I was actually being polite and were acting like petulant teenagers.
The website said that there was free toast and coffee. There was coffee but no toast and they only served coffee until 9. When I asked them about this they responded by shrugging their shoulders.
Overall this is a cheap and clean place to stay and we did actually extend our stay for another 2 nights. If you need the internet for business purposes (like we did) I wouldn't count on it working all the time. This is a good location and about 5-10 minute walk from the night market and the city gate. This is good value for money and it was clean which is the most important thing for me. The only thing that lets this place down is the staff.
- Official Description (provided by the hotel):
- Some of the features you'll enjoy are Air Conditioning, Television , Bathtub, Shower, Satellite/Cable TV. Comfort and convenience are the hallmarks of New Mitrapap Hotel. Book your room now at New Mitrapap Hotel via our secure online booking form. The first step is to enter and submit your travel dates in the spaces provided. ... more less
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