We stayed at the Meridian Hotel on our honeymoon to Thailand! We arrived NYE and were so excited to stay in such a new and beautiful property in such a lively part of town (right next to the Night Market). Unbeknownst to us in advance, we were required to participate in a mandatory New Years Eve Gala Dinner at the hotel. This is not what we planned to do on NYE, but since it was not an option, it sounded fine enough.
We made our table reservation, as required, and arrived to a bleak brightly lit conference room with an less than average jazz trio in the corner. A huge buffet was set up but since our reservation was at 8:30, the food was cold and unappetizing. We finished dinner and to our shock we received a bill for $260 USD!!! For a dreadful buffet dinner!!! In Thailand!! Those who have been to Thailand know that this is outrageous. Naturally, we questioned the waitstaff who simply shrugged their shoulders and said "Sorry". We complained to the front desk who pretty much said we were required to pay for the mandatory $260 dinner, whether we liked it or not- they claimed that we were informed of this required dinner before arriving, which is not true. The manager was unapologetic and quite rude when we claimed to never have received notice of this requirement upon making our reservation.
This was a very disappointing way to start the honeymoon! Thailand is full of very friendly and accommodating people- however, the Meridian is an unfriendly corporate bubble in the middle of an amazing city. I do not recommend this hotel to anyone- there are many many lovely places to stay! The rooms at the Meridian are nice, but it is not worth being treated like an idiot with dollar signs written on your forehead! Stay somewhere else if you want the real Chiang Mai experience!
- Official Description (provided by the hotel):
- The ideal destination for savvy travellers who enjoy the mixture of Le Meridien's European heritage and local Lanna style to deliver a contemporary cultural experience. The hotel's 383 guestrooms, overlooking Doi Suthep Mountain range, are equipped with broadband internet and offer a modern entertainment experience centered on a high-definition LCD television. A perfect location adjacent to the famous night bazaar will ensure guests encounter the vibrancy + energy of Chiang Mai, just at their doorstep. ... more less
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- Also Known As:
- Le Meridien Chiang Mai Hotel Chiang Mai
- Meridien Chiang Mai