After seeing some 1-star reviews about the Chalet Suite, I feel that I should give a more balanced review... I stayed for almost two years and enjoyed it very much.
Like most serviced apartments and hotels, the Chalet Suite has two rates: a daily rate and a monthly rate (which equals about 10 times daily rate). The daily rate is similar to a hotel and includes everything, while the monthly rate is like renting an apartment where the tenant pays for actual water and electricity consumption plus other services. And if one commits to a longer rental, the rates are lower. Sure, the low monthly rates don't include the services of a hotel but this is not only obvious but also clearly spelled out in the lease agreement. The rates advertised in front of the building are the rates for the cheapest rooms but Chalet Suite has actually many types of rooms, including a very large suite on the top floor. Sure, sometimes the cheapest rooms are sold out and the advertised "starting at" price still shows the price of the sold out room, but making this subject of a complaint??!! Plus, before I moved into Chalet Suite, I compared with many nearby apartment buildings and found that the rates are actually quite low compared to similar places in the area.
The WiFi is available in every room on every floor and works quite well at most times but it can get slow during early evenings when a lot of people are using it. After moving from the Chalet Suite to a larger apartment in the area (at 3 times the price), I had to subscribe to 3BB internet, and even though I am the only user, it slows down in early evenings. So, I wouldn't blame Chalet Suite.
The owner (Wichay) goes out of his way to make the residents feel comfortable. Leaving the apartment at 4 am? No problem, the owner will be there to check you out. The owner is trying to keep the place in excellent shape. There have been cases where residents thought they could have a big drunken party that prevents the rest of the residents from sleeping, and the owner would ask such people to move out for the sake of the rest of the residents. From my point of view, I appreciate that the owner doesn't tolerate those few that disturb the vast majority. The troublemakers that are being kicked out might call the owner a "psycho" but we other residents sure side with the owner.
The location is excellent at Wat Soi Umong with a 7-Eleven right in the building. It's great to be able to buy something to drink in the middle of the night, but the downside is that other people do that too, so there is noise. Same with the location: it's very convenient but there is also much traffic. Anyways, almost all the time, one can choose between a room on the side of the busy street and enjoy the view of the mountain, or a room on the opposite side that's quiet but doesn't offer much of a view. From my point of view, I wouldn't complain and blame the owner for the street noise but rather select a room on the opposite side of the building. Or close the window.
Security is great with 24 security guard, CCTV and keycard entry system.
All in all, I have very fond memories of my stay at Chalet Suite. I hope that this review gives a more balanced picture and puts those 1-star reviews into perspective.