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“Service could be better”

Black Canyon Coffee
Ranked #31 of 213 Coffee & Tea in Chiang Mai
Cuisines: Cafe, Asian, Thai
More restaurant details
Restaurant details
Good for: Families with children, Kids
Dining options: Breakfast, Lunch, Dinner, Brunch, Late Night, Free Wifi, Outdoor Seating, Seating, Takeout, Waitstaff
Thessaloniki, Greece
Level Contributor
46 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
“Service could be better”
2 of 5 bubbles Reviewed February 12, 2013 via mobile

We visit BCC often, there are several BCC shops in Chiang Mai but we were disappointed about this one . The lack of good service is one of the reasons we won't go back again.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Happy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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287 reviews from our community

Visitor rating
    64
    115
    73
    18
    17
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Moscow, Russia
Level Contributor
30 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“Coffee is just ok and they have to renovate some places”
3 of 5 bubbles Reviewed January 21, 2013

I use to visit this cafes for couple of years and things are not getting better, long black was not too good as well as iced coffees.

It is ok if you dont want to search around but now in Chiang Mai there are some more better places.

Visited January 2013
Helpful?
Thank Alex K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
26 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“No need to go”
3 of 5 bubbles Reviewed January 12, 2013 via mobile

There are so many small great coffee shops around chiang mai serving much better drinks at lower prices. I guess if you absolutely need a chain restaurant, it's fine. The food is actually not bad but I'd rather try some of the local places.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank FarangBuddhist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chiang Mai, Thailand
Level Contributor
43 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
“Good food! Good service!”
4 of 5 bubbles Reviewed January 6, 2013

They have a good selection of Thai food and coffee. It is a nice place to take guests to. They have several branches all over Chiang Mai.

Visited October 2012
Helpful?
Thank M C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
48 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
“Extremely poor service”
1 of 5 bubbles Reviewed December 29, 2012 via mobile

We arrived, sat down and had to ask for menus as nobody have us any. We eventually had our order taken. It took 40 mins for food to arrive and my rice was stone cold. I asked for it to be heated. It went into kitchen and I never seen it again. We tried to order another drink each bit they did not arrive so I asked for bill. On the bill we were charged for everything that did not arrive. Then after staring at the bill our drinks arrive. No apologys! Staff rude especially assistant manager who it felt like
We were nothing for asking for
A drink. Still never got my rice :(

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Sarzaanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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