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Sherpa215495
Manama, Bahrain

Service was great

Review of U Chiang Mai
5.0 of 5 bubblesReviewed Jul 19, 2019
The staff were very nice and helpful. The location is great it’s in the heart of historic area so many temples are around the hotel within walking distance. Breakfast was ok would be great if more choices.
Date of stay: July 2019
Trip type: Traveled with family
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Suchitra S, General Manager at U Chiang Mai, responded to this review
Responded Jul 20, 2019
Dear Sherpa215495,

It was a great pleasure to learn that you had an enjoyable stay at U Chiang Mai. Thank you for your kind feedback regarding the location was convenience to you. I am also glad that our team members were able to help make your stay more enjoyable. Your comments regarding our breakfast are appreciated and have been noted and shared with our Food and Beverage Manager.

We look forward to welcoming you back to U Chiang Mai in the near future. If you require any assistance in making a reservation for your next visit, please feel free to contact me personally at gm@uchiangmai.com

Best regards,
Suchitra Sirirak
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (2,260)
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Reviewed July 16, 2019

Nice and beautiful and located in central of Chiang Mai.
Excellent services , located at the road of Chiang Mai Sunday market.
Can walk to Wat Chedi Luang , Wat Pra Sing.
Only 10-15 minutes to airport.

Date of stay: July 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank orawan2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Suchitra S, General Manager at U Chiang Mai, responded to this reviewResponded July 17, 2019

Dear Khun Orawan,

It was a great pleasure to learn that you had an enjoyable stay at U Chiang Mai. Thank you for your kind feedback regarding our hotel’s location. Having the Sunday Night Market directly on our doorstep is just one of the many perks to staying at U Chiang Mai. I am also glad that our team members were able to help make your stay more enjoyable.

We look forward to welcoming you back to U Chiang Mai in the near future. If you require any assistance in making a reservation for your next visit, please feel free to contact me personally at gm@uchiangmai.com

Best regards,
Suchitra Sirirak
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 15, 2019

We stayed here for 3 nights and it was one of the best hotels we have had the pleasure to stay. the hotel is fabulous, the rooms are excellent and very well equipped, every where is spotlessly clean and the staff are so friendly and helpful and really go out of there way to assist.

Date of stay: June 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
3  Thank Lisa H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Suchitra S, General Manager at U Chiang Mai, responded to this reviewResponded July 15, 2019

Dear Lisa H,

Thank you for your kind compliments. It was a great pleasure to learn that you enjoyed your time at U Chiang Mai. I am glad that our team members were able to help make your stay more enjoyable. I will make sure to forward your kind words to our team who take great pride in providing a high standard of service to our guests.

I hope this is not your last visit to U Chiang Mai as nothing would give us greater pleasure than having the opportunity to welcome you again. If you require any assistance in making a reservation for your next visit, please feel free to contact me personally at gm@uchiangmai.com

Best regards,
Suchitra Sirirak
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 15, 2019

The staff were very friendly and helpful when asking questions about getting around in English. Location is convenient with walkable distances to the popular temples/wat. Would recommend to family and friends.

Date of stay: July 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank KL2019thailand
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Suchitra S, General Manager at U Chiang Mai, responded to this reviewResponded July 15, 2019

Dear KL2019thailand,

Thank you for your kind compliments. It was a great pleasure to learn that you enjoyed your time at U Chiang Mai. Our location in the heart of the old city makes it easy for our guests to explore the nearby cultural sights and attractions. I am also glad that our team members were able to help make your stay more enjoyable.

I hope this is not your last visit to U Chiang Mai as nothing would give us greater pleasure than having the opportunity to welcome you again. If you require any assistance in making a reservation for your next visit, please feel free to contact me personally at gm@uchiangmai.com

Best regards,
Suchitra Sirirak
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 14, 2019

It was a pleasant stay. Hotel at excellent location which very convenient going to everywhere. It sets on one of the streets of Sunday night market, so you only need to stepping outside the hotel then you already in there. It has quiet environment and doesn't affect by the noisy from the market.

The facilities are very good and clean. All staff are very nice and patient providing superb services.

Highly recommended!

Room tip: Air-con winding not very steadily, have to adjust the temperature sometimes
Date of stay: July 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank YHY_CHY
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Suchitra S, General Manager at U Chiang Mai, responded to this reviewResponded July 15, 2019

Dear YHY_CHY,

It was a great pleasure to learn that you had an enjoyable stay at U Chiang Mai. Thank you for your kind feedback regarding our hotel’s location. Having the Sunday Night Market directly on our doorstep is just one of the many perks to staying at U Chiang Mai. I am also glad that our team members were able to help make your stay more enjoyable.

We look forward to welcoming you back to U Chiang Mai in the near future. If you require any assistance in making a reservation for your next visit, please feel free to contact me personally at gm@uchiangmai.com

Best regards,
Suchitra Sirirak
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 13, 2019

Quiet, nice surroundings, great and very polite service. Room was spacious and tidy. Warm breakfast was allways fresh and tasty because it was made for us. Buffet includes fresh and tasty ingredients as juices, fruits and pastries. Coffee was delicious! Only little complaint - spa was a little noisy. It located just above reception and next to street. Building structure was quite lightweight, so noise was little disruptive during treatment.

Date of stay: July 2019
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
1  Thank valtsut
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Suchitra S, General Manager at U Chiang Mai, responded to this reviewResponded July 13, 2019

Dear valtsut,

Thank you for your kind compliments. It was a great pleasure to learn that you enjoyed your time at U Chiang Mai and that the breakfast was to your liking. I am glad that our team members were able to help make your stay more enjoyable. I will make sure to forward your kind words to our team who take great pride in providing a high standard of service to our guests. Thank you for your valued feedback for the spa noise disturbance unfortunately that we can't change the structure as it is located in the refreshed past residence of Chiang Mai’s Governor.

I hope this is not your last visit to U Chiang Mai as nothing would give us greater pleasure than having the opportunity to welcome you again. If you require any assistance in making a reservation for your next visit, please feel free to contact me personally at gm@uchiangmai.com

Best regards,
Suchitra Sirirak
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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