We booked in advance into Charcoa House in Chaing Mai. We arrived and found the place as described and the facilities were good.
We did however have a problem with staff. We wanted to see some elephants in a way which respected them and helped them so we choose to book into the elephant nature park. We spoke to the woman at reception who had the best English and seemed to be in charge. She went to a corner and pulled out the brochure for the Elephant Nature Park from a large pile (it wasn’t displayed like the other elephant companies). She rang up in front of us and booked us into it for the following day. She confirmed after getting off the phone that she had booked us in for the following day and gave us details of when and where they would pick us up from. When we returned from our outings that day she came up to us and said that the Nature Park had rung back and said that they now didn’t have space for us tomorrow and because of that she had booked us into another one for the following day. She handed us the brochure, it was one of the ones displayed prominently.
We said we definitely wanted to go to the Elephant Nature park and could she please ring up and book us into them the day after tomorrow, she didn’t do this in front of us and we were quite suspicious of this, so we asked her again and she finally rang up in front of us and booked us in for the day after tomorrow. We were quite suspicious and went back to our room and rang the place directly and they said they had room the following day and so we changed the booking ourselves and went, as we wanted to, the following day. We therefore think she lied to us to go on a different company. The reason, we don’t know for sure, but probably commission, or the size of commission between the companies. Pretty disappointed. We won’t stay there again because of this.
- Official Description (provided by the hotel):
- We are sure you will enjoy your stay in this beautiful European country house Hotel. Our lovely Restaurant serving you an international meals, original Thai food, different appetizers and delicious coffee grown in the surrounding mountains of Northern Thailand. We would like to invite you to stay at our exclusive Bed & Breakfast and enjoy your holidays in Chiang Mai - The Rose of Thailand. We will be always at your service. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Orbitz, Hotwire, Booking.com, Travelocity, TripOnline SA, Hotels.com, Priceline, Agoda and HotelQuickly so you can book your Charcoa Bed and Breakfast reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Charcoa b&b
- Charcoa Hotel Chiang Mai