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“Great little hotel, but disappointed in room.”

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Charcoa Bed and Breakfast
Ranked #198 of 718 Chiang Mai B&B and Inns
Fort Saskatchewan, Canada
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great little hotel, but disappointed in room.”
4 of 5 bubbles Reviewed March 6, 2014

The Good:

We chose to stay at the Charcoa House while we were in Chiang Mai based on all the great reviews I read on trip advisor. The hotel itself is very quaint and it reminded me of being in a little European mountain town with it's stone work, wrought iron benches and bicycles to rent with baskets on the front.

It's location is fairly good as its right in Old City, and there is lots of shopping and restaurants right nearby. One of the hotel staff was very helpful in booking us an excursion which we appreciated.

There is a little cafe attached to the hotel that serves a delicious complimentary breakfast. There is a small table with cereals and toasts that you can help yourself to which is good as when you order the pancakes, the two smallest pancakes I've ever seen in my life arrive.. quite cute.. though not good for a hungry 28 year old husband.

The Bad:

The bad really isn't that bad, as we were in Thailand after all though I was disappointed when our room looked absolutely nothing like what had been advertised when we booked it. We arrived to a sweet little hotel and were ushered into an extremely small room that had a strong smell of urine/mildew. When we mentioned this to the staff, she offered to spray the room and so after, we had an extremely floral spray smelling room that didn't make it much better.

The room itself was very cramped, with a small bathroom that had mildew all over the door (again, I know I'm in Thailand but this was definitely not what was advertised) and really, all of this was fine though after 2 nights of sleeping on the rock hard bed, my back was hurting and I was looking forward to going to another hotel.

The staff were for the most part friendly and helpful, however, when we mentioned that we were not very happy with our room, they seemed annoyed that we had even mentioned anything.

Overall, I would recommend it, I think we just chose the most value-friendly room which may have been a mistake. If I were to go again, I would go with a room upgrade.

Room Tip: Don't go with the standard room, upgrade to the next best thing if you can afford it.
See more room tips
  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lindsay G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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163 reviews from our community

Traveler rating
    56
    74
    20
    9
    4
See reviews for
19
73
14
2
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Buderim
Level Contributor
80 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed February 24, 2014

Very cozy, simple and quiet B&B. Rooms quite comfortable but A/C a bit noisy, which didn't particularly worry me, and some dogs barking which one would expect. Very convenient position for walking the Old City: Food and drink close to hand. Staff friendly and helpful and a very nice simple breakfast with very good coffee. Certainly value for money in my opinion.

Room Tip: There are Studio rooms available for longer stays.
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  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HamishUrquhart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed January 4, 2014

Spent 2 nights here upon arrival in Chiang Mai. Well situated for walking around the old city, and reasonable walking distance to the Sunday night walking markets.

We stayed in a 2-story "honeymoon suite" that was well appointed, although I wouldn't want to carry much luggage up/down the stairs to the loft bed. Comfortable, aircon if needed, and a decent shower.

Breakfast was included and they did a nice variety, and made decent coffee.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shaun2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed November 27, 2013

We stayed here for a few nights this month, in the "Gravy" room, during the Loy Krathong festival. It was a very comfortable place to stay and we got a kick out of the sign hanging inside the room that asks visitors not to eat durian inside. :) Our room had a secure balcony attached to it, which we found really helpful for doing things like airing out smelly sneakers or applying bug spray in relative privacy. It's easy enough to walk to anywhere in the Old City from the hotel, or to the shopping area to the west of the Old City. We rented bikes from the hotel one day and biked out to Wat Umong on the edge of town. They have a lot of television channels and a huge DVD library, although we didn't really use it. We had a full-sized fridge in the room, as well as a sofa and desk. The only real downside I found to the hotel is that their breakfasts are pretty small. We stuck to the pancake offerings, which are more of a French crepe served with some fruit. But this is nothing that would keep me from staying here again. We usually supplemented our breakfasts with stuff from nearby bakeries. They do offer a breakfast buffet for an additional charge, but we never took advantage of it.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank somamoons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tainakub, Front Office Manager at Charcoa Bed and Breakfast, responded to this review, November 28, 2013
Thank you very much to stay with us. We hope to see you next time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed November 5, 2013

Stayed here for three nights at 'honeymoon room' during Nov, 13. Clean and beauty room with the upper floor, quite small but cozy. All staffs are very helpful and friendly.

The location is convenience (10-15 minutes. walking) and not far for bank (money exchange) & some food peddler.

Not much choices for the breakfast.

Room Tip: The stair is quite slant. If you need usual go to the washroom during midnight or any foot concerns...
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KFCMS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Detroit, Michigan
Level Contributor
81 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed October 18, 2013

This is a cute little boutique with a slight european flair. The rooms are very cozy, with two people and the bed there is little room for bags. The shower and bathroom are the same room which makes it interesting. The hotel staff is very friendly and helpful. The breakfast was fairly good, enough to get your day going. But, the sweets that they produce out of their bakery are delicious!!!!

Overall, it was a very nice place to stay but, there are so many places next time i will probably try a new place.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank javrox1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramallah, Palestinian Territories
Level Contributor
6 reviews
4 hotel reviews
5 of 5 bubbles Reviewed August 26, 2013

Really all you are looking for on your holiday. We stayed here for three nights and absolutely adored the place.The rooms are a bit small, but the bed is great (very important for me!) and the room was clean. Pick a room upstairs with a view. We had a little balcony, but there was no point in even opening the door as we were looking onto someone's roof. Downstairs is the breakfast area with a buffet. The location of this place is very convenient in the centre of the Old City of Chiang Mai. It is a bit away from the real hustle and bustle, but a 15 minute walk will bring you to the tourist attractions of the city. Opposite this lovely hotel is a small bar and a massage place, next to a nail salon. I highly recommend getting a massage here. The owner of the place will take you up the stairs and he really knows what he is doing, unlike many other places.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lis313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tainakub, Front Office Manager at Charcoa Bed and Breakfast, responded to this review, August 29, 2013
Thank you very much for your review. We hope to see you next time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Charcoa Bed and Breakfast

Property: Charcoa Bed and Breakfast
Address: 4 Soi 1 Sriphum Rd. | Inner The old town, Chiang Mai 50200, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #198 of 718 B&Bs / Inns in Chiang Mai
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Charcoa Bed and Breakfast 3.5*
Number of rooms: 12
Official Description (provided by the hotel):
We are sure you will enjoy your stay in this beautiful European country house Hotel. Our lovely Restaurant serving you an international meals, original Thai food, different appetizers and delicious coffee grown in the surrounding mountains of Northern Thailand. We would like to invite you to stay at our exclusive Bed & Breakfast and enjoy your holidays in Chiang Mai - The Rose of Thailand. We will be always at your service. ... more   less 
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Also Known As:
Charcoa b&b
Charcoa Hotel Chiang Mai

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