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Centara Grand at CentralWorld
Ranked #97 of 889 Hotels in Bangkok
Certificate of Excellence
Reviewed January 26, 2014

Stayed at this hotel many times. Sadly this time the civil unrest situation very much affected the hotel. The position is so central but it is also in the midst of protest sites therefore making it very difficult for guests to gain access to the property. Due to low occupancy restaurants were closed within the complex making it difficult to vary food choices each night. We were upgraded to a suite though which did make up for the situation. We wish them all the best and hope that the situation soon resolves so that guests will come back in droves

  • Stayed: January 2014, traveled as a couple
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1  Thank MaryW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CGCW, Manager at Centara Grand at CentralWorld, responded to this reviewResponded January 28, 2014

Dear Tripadvisor Reviewer,

Thank you for choosing Centara Grand at CentralWorld and I am glad that you have had a comfortable stay with us.

The team at Centara Grand at CentralWorld looks forward to welcoming you again for another memorable hotel experience in the near future.

Best Regards,

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1,372 - 1,378 of 2,691 reviews

Reviewed January 20, 2014

we stayed here with family for 4 days , it was excellent location and walking distance to many malls and markets which avoids the hassle of taking cabs and trains . connected to the central world it took care of most of our needs . staff at reception and front desk was very good and really fast with check in and check out and concierge was also extremely helpful and friendly . great layout for buffet breakfast and in room dining was also not bad . they have a great sky bar called red sky which is excellent although a little over priced i would say but still a good experience . one complaint with room service - we ordered food one night and they took 45 minutes and when i spoke to them to hurry they instead of apologizing for the delay they tell me that if i want i can cancel the order ... obviously knowing that nowhere else i can get food after 11pm .... this i found very rude . otherwise it was a pleasant stay and value for money .

  • Stayed: January 2014, traveled with family
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1  Thank sunny33666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CGCW, Manager at Centara Grand at CentralWorld, responded to this reviewResponded January 22, 2014

Dear Tripadvisor Reviewer,

Thank you for staying with us again and thank you for sharing the details of your experience on TripAdvisor. I am pleased to hear you enjoyed our restaurants.

We are so sorry regarding to the room service. I will pass your comments on to the room service division to improve the performance. Once again, we are glad to hear, that your experience with us was enjoyable and we all look forward to having you back with us in the not so distant future.

Best Regards,

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Reviewed January 18, 2014

Centara Grand at Central World has been my preferred hotel in Bangkok for many reasons. The location, hospitality, service standards, close proximity to shopping, convention center and quality of food and beverage. This trip was purely on leisure with my family. Spa Cenevere was exceptional and the quality of spa services are first class

  • Stayed: January 2014, traveled with family
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11  Thank DinushkaChandrasena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CGCW, Manager at Centara Grand at CentralWorld, responded to this reviewResponded January 22, 2014

Dear Tripadvisor Reviewer,

Thank you so much for taking the time providing us with some great feedback regarding your recent visit to Centara Grand at CentralWorld.

I am delighted to hear, that you are such a fan of Centara Grand at CentralWorld that our property provided the same high standard of service and comfortable facilities you have come used to over the past years. I also appreciate your constructive feedback regarding of our spa treatments.

Once again, we are glad to hear, that your experience with us was enjoyable and we all look forward to having you back with us in the not so distant future.

Best Regards,

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Reviewed January 18, 2014

i stay here during political crisis which protesters are in front of hotel. There are not so many guests here even situation is not bad but its abit difficult to access to the hotel due to road has been blocked so Skytrain is the best choice. Shopping mall still open but close earlier, hotel's restaurant still open with nice promotion.

Stayed: January 2014, traveled with friends
Thank Alistitle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CGCW, Manager at Centara Grand at CentralWorld, responded to this reviewResponded January 22, 2014

Dear Tripadvisor Reviewer,

Thank you very much, for taking time to share your experience with us. Your comments are helping us to better understand guest perception will certainly guide us when making future decisions.

Once again, we are glad to hear, we all look forward to having you back with us in the not so distant future.

Best Regards,

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Reviewed January 17, 2014

Well located hotel although accessing by car/taxi can be busy and you seem to go round the block to get there. The hotel is attached to the large shopping mall which in turn accesses the Skytrain so superb for traffic free exploring of Bangkok.
Rooms are functional with large shower and bath, as the hotel starts from the 23rd floor rooms have good views of Bangkok.
We took a club access room which is well worth the extra, the club staff are friendly and efficient. A good choice if breakfast options available together with soft drinks all day, afternoon tea (lovely cakes for those who indulge), in the evening hot and cold canapés together with a wide choice of alcoholic drinks are on offer. The club lounge is large and she we stayed there were never more than 3-4 other people using it.
We only used the RedSky restaurant which we did on our last night, great views of the city and nice surrounding with live jazz playing. The food was very average in quality but with high end prices (obviously paying for the view), service was also pretty poor considering the location/price. If the want a view and dinner go to Sirocco at Lebua Tower in Bangkok, if you just want a drink the RedSky should be OK.
Overall a nice stay.

Room Tip: If you like breakfast and an evening cocktail then go for the club level rooms they represent great...
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  • Stayed: January 2014, traveled as a couple
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Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CGCW, Manager at Centara Grand at CentralWorld, responded to this reviewResponded January 22, 2014

Dear Tripadvisor Reviewer,

Thank you for choosing Centara Grand at CentralWorld and I am glad that you have had a comfortable stay with us. The team at Centara Grand at CentralWorld looks forward to welcoming you again for another memorable hotel experience in the near future.

Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 17, 2014

We stayed here for our first four days in Bangkok after arriving on a long flight. The service was excellent and everyone smiles. The doorman took our bags at the door and delivered them to our room while we checked in.

We originally only planned to stay two nights, but extended our stay online in a separate book. The staff at the hotel had already noticed were were already staying and booked us into the same room so we didn't have to move.

The restaurants at the hotel are excellent, but they are quite expensive compared to the the also very good restaurants in the attached shopping mall.

The staff were very friendly and would arrange taxis for us to where ever we were going and offer advice on what to do there and how to get back, which was hardly a problem as the hotel was centrally located.

  • Stayed: January 2014, traveled as a couple
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10  Thank DaftDuck22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CGCW, Manager at Centara Grand at CentralWorld, responded to this reviewResponded January 22, 2014

Dear Tripadvisor Reviewer,

hank you so much for your review.

It is a great pleasure to read that enjoyed your stay with us. Also it is wonderful that you feel you received attentive service. It’s something our staff takes great pride in. I will pass your compliments on to them.

Again thank you for your compliments and we all hope we may welcome you again at Centara Grand at CentralWorld.

Best regards,

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Reviewed January 16, 2014

We have been back to the Centara Grand twice because of its superb location and it’s excellent value for money, coupled with their outstanding range of services they have on offer…from the BMW long wheel base chauffeur drive pick-up from the airport, to the concierge service on the Club floor, including an excellent spa, a very well equipped gym with a fab view right up to their open-air rooftop bar and restaurant under the stars, some 57 floor up in the air giving you a bird’s eye view of fabulous Bangkok.

But most important of all is the location if you are on a shopping spree, being right bang in the middle / very close to the biggest and best shopping malls Bangkok has to offer. Also a short walk to the sky train which is an essential mode if you want to visit other areas, as the notorious Bangkok traffic continues to be a challenge up until 2 am…it’s quicker to walk or to "sky train" than it is to take a car & driver ,or even a tuk-tuk.

Loved Centara Grand Central World!

Room Tip: Club Floor Rooms
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  • Stayed: December 2013, traveled as a couple
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10  Thank koosjohan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CGCW, Manager at Centara Grand at CentralWorld, responded to this reviewResponded January 22, 2014

Dear Tripadvisor Reviewer,

Thank you very much, for taking time to share your experience with us.

We are glad to hear that our hotel provided you with the convenience and style you were looking for.

Please let us know how we may assist with your next trip back to Centara Grand at CentralWorld.

Best Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Centara Grand at CentralWorld

Address: 999/99 Rama 1 Road | Pathumwan, Bangkok 10330, Thailand
Location: Thailand > Bangkok > Siam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#57 Spa Hotel in Bangkok
#71 Business Hotel in Bangkok
#88 Luxury Hotel in Bangkok
#100 Family Hotel in Bangkok
#120 Romantic Hotel in Bangkok
Price Range: $122 - $388 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Centara Grand at CentralWorld 5*
Number of rooms: 505
Official Description (provided by the hotel):
In the heart of Bangkok, the hotel seamlessly connects to its own convention centre and shopping centre. The 505 rooms and suites are beautifully spacious (up to 387 sq m.) and boast panoramic views. For leisure, there’s a 25-metre pool, a spa, tennis courts, and a fitness centre. The hotel is a phenomenal dining destination, with Redsky rooftop restaurant & bar, a champagne bar, and a Tapas bar. ... more   less 
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Also Known As:
Centara Grand And Bangkok Convention Centre At Centralworld:
Centara Grand & Bangkok Convention Centre At Centralworld: Hotel Bangkok
Centara Grand At Centralworld Bangkok

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