I booked 7 day trip to Bangkok with 1N (11 Nov 13) in this hotel, 2N in Pattaya and another 3N in this hotel for 3 persons. The lift does not land on the same floor as the lobby or on guests rooms, We had to climb about 20 steps up to the lift level and another 12 steps up to the room.
On the first night we found the room (914) infested with mosquitos. The toilet was stinking and the foul smell permeated into the bedroom. We complained and the HSK staff came and spray the room with mosquito repellant. We decided not to complain any further as we would be checking out early next morning for Pattaya.
On 14 Nov 13 we returned back to this hotel and checked into Room 817 and hoped for a better and cleaner room. We were very disapointed again. There were mosquitos flying all over and the toilet was stinking, far worse than our earlier experience. One of the light was blown and the TV was not working. I made a complain and the Engineering and HSK staff came. The TV and lighting was fixed. The HSK sprayed some chemical into the toilet bowl and bathtub. The smell of the chemical was so strong that we could not breathe well inside the toilet. We requested for a room change but was not granted.
I went out to the nearest supermarket and bought a can of disinfectant to spray the toilet to reduce the chemical smell.
Having stayed in other hotels in BKK, we found this hotel was the worst in terms of rooms, acccessibility to rooms and cleanliness. All of us suffered mosquito bites and did not sleep well. The attitude of the staff to our complains was one of indifference. They adopted an attitude of "take it or leave".
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- Also Known As:
- Baiyoke Boutique Bangkok
- Hotel Baiyoke Boutique